Wells Fargo & Company Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Settlement process and costs Minnesota

My mother passed away - -. Wells Fargo was sent her death certificate in -. They refused to speak with me or take payment. I faxed and overnighted a court order appointing me personal representative of her estate 4 times. They refused to talk to me. I sent a - letter of Testimony from the court and was told it would be a week before they could speak to me and another week before they could give me the payoff amount. This is now - -!! In the meantime they locked the property but say they have no record of it. Sent letters to my mother 's former work address instead of her home. Requested I have her sign a release form. Sent a lawn service that called the sheriff on ME for trespassing. Now I 'm given the amount with extra fees and interest and told the drive by inspections will continue.

Wells Fargo & Company customer in Minnesota
Oct 27, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more