Review and analysis of over 598 complaints against Portfolio Recovery Associates, Inc.
Portfolio Recovery Associates, Inc. consumers have reported over 598 official complaints related to Communication tactics. Out of the 598 consumer complaints against Portfolio Recovery Associates, Inc., 13% were disputed by the consumer (i.e. the consumer was not happy with how Portfolio Recovery Associates, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Portfolio Recovery Associates, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 75% resulted in non-monetary compensation.
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Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls May 9, 2016 - I requested Portfolio Recovery Associations LLC to stop calling my home several years go but the company never stopped. The alleged debt is a medical bill over 6-8 years old past the statue of limitations. The company is data mining old debt and harassing families for a profit. The allege debt by - - - - sold the debt to Portfolio for penny 's on the dime and the debt is beyond the state of Florida statue of limitations.... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics called after sent written cease of comm May 9, 2016 - On or around - -, 2016 - - collection agency representative called my office seeking a consumer on phone number -. Debt collection agency representative refused to give name of company and address to write cease and desist letter. Representative had wrong number in auto dialer system and continued to probe me as a third party despite the clear request for cease and desist information to be written per the FDPCA and similarly relating to Iowa debt collection law. Refusing to provide information is abuse and similarly did not resolve the issue of third party harassment. In r... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics called after sent written cease of comm May 9, 2016 - Portfolio Recovery called me on -. I requested they do not contact me. I submitted something in writing requesting this. I received another call on - and today -, again reiterating that I have requested them to cease and desist contact with me.... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls December 17, 2015 - Calls about a debt that is n't mine or past statute of limitations..have sent cease and desist and still call..calling relatives and threatening them. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls December 15, 2015 - Portfolio Recovery continues to call our number even after repeated requests to stop calling. We are not delinquent on any bills. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls December 13, 2015 - I have enrolled in a debt relief program and the collection agency will not stop calling after given the number for the relief agency. My phone receives calls from -- different numbers, over 5 times per day. I have supplied the collectors with the proper phone number to contact the relief agents but I am still receiving calls. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics threatened to take legal action December 10, 2015 - I was sent a letter with a payment arrangement for a credit card they purchased. I was then told over the phone another amount I could pay for another card they had. The following month after this discussion I begin to pay on the 12 month agreement we discussed. When I send in the payment I put the account numbers on the the - separate money orders. Today -/-/15 I received a call at my home telling me they had no arrangement on file and that was not enough to now pay off the debt. Also I have never been shown the proof of the actual bill, and now they are going back on an agreement th... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls December 10, 2015 - Portfolio Recovery continues to contact me and my parents from multiple numbers at all times of the day! ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls December 9, 2015 - This phone number keeps calling numerous times a day and leaving no voicemail so it is auto dialing which is against federal law. When you call the number back it states invalid to call another number which again is against federal law. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls December 4, 2015 - Constant calls every day 2 or 3 times a day ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics called outside of 8am-9pm December 3, 2015 - PORTFOLIO RECOVERY ASSOCIATES has made several calls before -, the last being - The time previous to this last call I had informed them I was in California and what time it was here - - They are calling from - VA. and chose to ignore the time difference. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls December 1, 2015 - Repeated phone calls incoming from Portfolio Recovery from multiple numbers, including : -, -, -, -, -, -, -, -, -, -, ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics threatened to take legal action November 30, 2015 - Our son was in an auto accident and was injured. He now has very serious health problems. He had a - credit card. He tried to pay it but it was sold to Portfolio after - filed for bankruptcy. He continued to pay on it, even though he continually explained his situation. He was trying to get his life back and reestablish his credit rating, and get any debts paid. he was taken off of work for a period after the accident and they found more very severe health problems. He had informed - & - and Portfolio in the last contact and it went ignored by them and they followed through on th... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls November 27, 2015 - They call my cell at least twice a day and my home line at least twoce a day as well. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls November 25, 2015 - Portfolio Recovery calls my cell phone from the number above along with many other numbers several times each day. The debt they are calling about is already dropped from my credit report & over the time limit yet they continue to call me multiple times every day. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls November 24, 2015 - I received a call from - which belongs to a Portfolio Recovery collection agency. They left no message. When I checked my credit report this appears to be an old - - credit card through - Bank? I believe that this paid in full through a third party years ago as I do not have an account with them now. I have not received any written notice of this attempt to collect this debt and I will request that they Cease and Desist any further collection attempts. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls November 12, 2015 - I have asked Portfolio Recovery repeatedly to not call. I block - number and they call from another. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls November 10, 2015 - These - keep calling from RANDOM phone numbers constantly. Sometimes it seems like different area codes as well. I think we have - or - different phone numbers for them so far. This is after we started keeping track. There have been dozens of hang up calls and calls from outside our area code with no messages left. I KEEP telling them they are NOT calling an individual but to the BUSINESS phone of a NON PROFIT ORGANIZATION. It appears they are to stupid to comprehend that simple English statement. They never state who they are, or the name of the person calling. If they do not he... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls November 9, 2015 - There keep calling me. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls November 3, 2015 - this company used an automatic dialing system to call my cell phone without my permission on several occasions. additionally the collector did not disclose the " mini miranda '' and this debt is out of statute. several tcpa violations. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics called after sent written cease of comm October 22, 2015 - I have received correspondence from this company both by mail and by phone call. They claim too be collecting for - - for a credit account opened -/-/- and last paid -/-/-. I told them I have no recollection of that account and even if I did, that was over 14 years ago and I 'm sure the statute of limitations has expired twice in which to collect on said account. I have asked them on the phone to cease and desist and I have returned their collection letter asking them to cease and desist. I was told today by - that the only way they cease and desist is if I were to go into t... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls October 21, 2015 - I have a debt with - - for a credit card I had my freshman year of college. I understand that I am responsible of paying the debt, and I am willing to do so. Over the years, I 've been contacted by several different debt collectors, sometimes - different collectors in the same month attempting to collect the same debt. With Portfolio Recovery, they will and have called both mine and my mothers personal line asking for payment. Today in particular, a woman from the company called asked if I could make a payment today. I said I was unable to do so at this time. She then asks if they can... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls October 20, 2015 - They call over and over again, back to back and for hours on end never leaving a message. I only figured out who it was by looking up the number. If you do answer they are rude and abusive ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls October 15, 2015 - They call me ( from A LOT of different numbers EVERY day ) every day. E V E R Y day. I owe no one anything. I had my accountant ( a few years back - help me fix all of my debt problems and now have a credit score of - ... who ARE these jerks??? ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics called after sent written cease of comm October 12, 2015 - I continue to receive calls from Portfolio Recovery Associates. No message is left and when I answer the call no response. I have no idea why they are calling and a few years old sent them by certified receipt a letter of cease and deceit ( - -, 2012 ). The phone calls began again a few weeks ago. I block the number and of course they call from other numbers. I am again sending them another certified letter. Their tactics are horrific. I owe no - anything, so I have no idea why they are calling me. They call my landline at the least - a day, do n't answer no leave a message. I do n... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls October 10, 2015 - Portfolio Recovery Associates just called me today on a 11 year old debit that was off my credit report and they did try by mail in 2012 ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls October 8, 2015 - Repeated call to my cellphone - One today from Portfolio Recovery Associates. The number they called from today ( -/-/2015 ) was -. On two other occasions I have ask that no calls be made to my cell. One of the other call was from - on -/-/2015. Requested for the second time no calls are to be placed to this cell number. In all three cases I notified that they were calling a cell and to never call this number again. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics called after sent written cease of comm October 6, 2015 - After I told them on -/-/15 that I hold POA for my mother - - they called her anyway on -/-/15 and harassed her for the money. She is - old and has -. I told them this on -/-/15 and yet they called her anyway. This is entirely unacceptable. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics called after sent written cease of comm October 5, 2015 - In - spousal support $500.00. for 9 years. End of - ' that ceased and I tried to work with creditor for the $3000.00. I owed. But they kept adding fees and continuing calls some - x a day. I filed bankruptcy in - that got lost. My kids unknowingly paid them in -. I again tried to work with them to no-avail. Every time they sell the loan I get harassed. I explain everything - times. The last company every day, threatening to come after me or take me to court. Which I am all for! Then I learned about Cease and assist no communication.so each time in writing I give it to the... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls October 3, 2015 - The company ( Portfolio Recovery Associates , LLC ) is constantly contacting me about my debt I have with them. I 've already spoken with them about the debt and told them I would handle it as soon as I get time. And this was several months ago! I 've also had the same iusses with this particular company in the past. Even after I spoken with them, they keep calling me, sometimes ( - to - ) times a day a week! Also not only have they been calling me from their business here in my own ( state ), but also been having their other companies they have in ( other states ) do so as well! I 've e... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics called after sent written cease of comm September 29, 2015 - I verbally requested cease of communication via phone and was told it had to be in writing. I mailed a letter to Portfolio Recovery on -/-/15 requesting a cease of communication and they have continued to call my cell phone. It has limited minutes and is for emergencies. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls September 28, 2015 - Portfolio Recovery have a credit card debt that I had started to pay back in good faith ; arrangements had been made for an automatic withdrawal starting - 2015. I was forced to discontinue payments from - 2015 after losing my job, which they cancelled the payments, but since then they continually call at a bare minimum of 8 day intervals, and normally call every two days, even knowing I no longer have the ability to pay. Every time I tell them nothing has changed since the last time they have called, the response is always : Well, our computer automatically dials it. '' I want an immed... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics used obscene/profane/abusive language September 25, 2015 - This letter is to reveal the horrible service that I have received from your office. I paid off my account and was promised a Judgement of satisfaction letter. To date I have received nothing from your office but lies and deception. Just today alone I called and was given the run around and was transferred to over - employees and still no solution to the issue. I am being held hostage even after I paid off my balance in full. I have not received my paid off letter nor a satisfaction of judgement letter even though I was promised. Today alone I have spoken to the following employees:1. - ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls September 24, 2015 - I have been getting - to - or on some days more phonecalls from Portfolio Recovery. They call sometimes beginning at - - in the morning and sometimes after - on a given day. My wife works - shift and we do not need them to be calling us that many times. I feel that is Harassment!! ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls September 14, 2015 - I have been continuing to get harassing phone calls from Portfolio Recovery Associates. I do not owe them any money. It seems like they have purchased an old debt. I have not taken on any debt in over 10 years, and so anything they would be attempting to collect would be very old, from more than 10 years ago, and way beyond any statute of limitations. Each time they call, I tell them not to call my number any more. Recently, I told a - - that he and his company were no longer to call me when he called me on -/-/2015 at - -. Since then, I have received threatening telephone ca... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls September 11, 2015 - - has called the following cell phone numbers, using an automated dialer, in excess and without permission to do - of these numbers rings to the phone being carried by my daughter who is a minor. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics threatened to take legal action September 11, 2015 - Portfolio Recovery continues to call my cell phone multiple times a day from different numbers. The only thing I have on my credit report is something from 5-6 years ago which is beyond the statute of limitation in Texas. They have done this to me - in the past year and even had me served. They made me so scared and nervous that I ended up breaking down and paying what they asked for ( - ). Portfolio Recovery even took a 5 year old debt, sued me for it and then re-reported it on my credit report as a new debt. Can they do this? This company is relentless and will not stop. Even this morn... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls September 10, 2015 - Constant calls 7 days a week, early morning, late night. I paid the debt in full after being told it would be marked as paid in full and removed from my credit report. It wasnt, only after i realized a collector cant remove or alter whats been reported to the credit report. Even after the payment was made in full ( 2 months after ) i received calls asking to make a payment. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls July 20, 2015 - I have recieved multiple calls from a company by the name of Portfolio Recovery Services. They are calling me harrasing me about a debt I have no recollection of as I have never done buisness with this companyy before. They call me from various numbers and when I ask them how they got my personal and work phone numbers they will not tell me and they hang up or talk over me. Latest numbers below .... ( - ) - ( - ) - ( - ) - ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls July 19, 2015 - This company calls multiple times a day despite requests that they remove our number from their database. They do not provide information on the debt that they are attempting to collect. I know of no debts owed by me and am inclined to think that these computer generated calls are merely fishing expeditions seeking a similarly named person. They have not responded to requests to communicate via mail nor provided any evidence of a debt owed by me. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls July 15, 2015 - They have called multiple times even after contact, sometimes - to - times a day. It is a debt from 2007 which is past the 7 year period. I have spoke to theit legal department and they refuse to give me an address where I can send a cease and desist letter via certified mail. - man told me he will call my children 's children if that what it takes to collect as long as it takes. The state laws do n't apply. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls July 15, 2015 - I purchased a house in - of 2014 and started getting phone calls from Portfolio Recovery for debt collection. I doubt seriously I would have been able to purchase any real estate had I the debt they are accusing me of on my credit report, which is completely absent, and my vehicles are paid off. As Portfolio Recovery calls on a regular basis at all hours, from assorted numbers all over the country, I have been forced to block all numbers that are not local. This harassment creates a problem when dealing with my own family emergencies. As I have nothing for them to be looking in to my credit... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls July 13, 2015 - Portfolio Recovery Associates is attempting to collect debt for which the - of Limitations has expired. They call from multiple telephone numbers and leave no messages. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls July 13, 2015 - Portfolio Recovery calls from a different number every time. No message on a new number. We do not know if it is for us or an old owner of this number. They call at least - times daily. We can not even use our phone. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls July 9, 2015 - Portfolio Recovery Associates repeatedly calls my work using different phone # 's. When I do answer either nothing is said or they are completely rude and arrogant. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics called after sent written cease of comm July 5, 2015 - KEPT CALLING ALL NUMBERS AND SKIP TACING ME IN VIOLATION OF FDCPA AND TCPA ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics called outside of 8am-9pm July 5, 2015 - They start calling at - and they do n't stop until - est. they are calling me on - 's now too. This is the number they just called me from on - - ( - ) --VA, USA ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls June 26, 2015 - they have calling me time and time again even when I have told them not to call me any more. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls June 23, 2015 - The - contact was on -/-/-. They always begin the conversation is this such and such ( name ) ; without ever identifying who they are. They ask for personal information although the public is advised not to give personal information over the phone ; they continue to use this tactic. This is a debt that I took care of -/-/- when I refinance my home and from that point on this debt has been sold to various collection agencies. They as for the request to have calls stopped to be sent in writing. I am reluctant to do that because I did not want to provide any personal information incl... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls June 18, 2015 - repeated calls, as many as - or - per day to my cell phone. All from different numbers that all show up in my caller id as the same company name ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls June 16, 2015 - Weeks of repeated robo calls that hang up after - rings or when answer machine answers. A message asking to return the call or any message is never left. The calls come through using - different caller id numbers. Violates Fair Debt Collection Practices Act 806 - 5 ) Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number. No one here has any debt that is past due. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls June 15, 2015 - Good evening, I 'm constantly receiving mail and phone calls from Portfolio Recovery Associates LLC in reference to a credit card that I have no recollection of. What 's troubling is, it 's the same lady calling every time. The Merchant is - - - in which I had a checking account but I had poor credit then so I do n't recall having had a credit card from this bank. However, this account is past ten years now. I 've been harrassed for almost five years by the same woman. The bottom of the letter even states Because of the age of your debt, we will not sue you for it and we will not rep... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls June 12, 2015 - Repeated robocalls from Portfolio Recovery. The calls come from a different number each time so they are difficult to block. I do not even have any debts so I do n't know why they keep calling me. My number is listed on the Do Not Call List. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls June 10, 2015 - Portfolio Recovery Continues to call at approximately - - even though I have 1. Identified myself 2. Told them to put me on their Do Not Call List. This is at least the - time they have called AFTER I told them to put me on The Do Not Call List. They never leave a message. I only know it is them because my landline stores all my calls on my Caller ID. Whatever debt I may owe is close to 7 years old and is soon to be removed from Credit Reporting Agency Reports. This alleged debt has ballooned from approximately $400.00 to approximately $2000.00. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics used obscene/profane/abusive language June 5, 2015 - I settled - law suits with Portfolio Recovery ( PR ) PR was reporting open collections - - - - - Although these accounts have been settled in full PR is continuing to report - collections as open to -. I called PR several times and was told, send a credit report to verify this, your problem is with - file a complaint we do not know who the CFPB is. Essentially they used abusive language. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls June 4, 2015 - My wife 's debt is in collection, but they call me ( husband ). - time they called I asked for a letter of verfication of debt. The person started explaining about how credit will affect buying a car or a house. I insisted on them sending me a verification of debt letter. They have our mailing address, but continue calling me. We have not received anything from them Portfolio Recovery Associates '' ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls May 29, 2015 - Portfolio Recovery keeps calling using so far - different spoof phone numbers with different state area codes. They usually hang up as soon as I pick or wo n't leave a voicemail. I am not sure what debt they are calling about but I am feeling harrassed. ... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics used obscene/profane/abusive language May 28, 2015 - On - at approximately at -. I received a call from - ( which is the name that appeared on my screen ). This man asked to speak to my daughter ( he did not identify himself ) and I proceeded to tell him that she did not live here. He asked if there was a better number to reach her at and I stated no. He paused for a moment and then said - '', it was very plain and loud. He then hung up. I called the number, - and it was identified as Portfolio Recovery, a debt collection agency. I asked to speak to the Operations Manager or Compliance Manager. I spoke to - -, Ops. Mgr. I t... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics called after sent written cease of comm May 27, 2015 - A debt collector, Portfolio Recovery Associates LLC ( PRA ), has been attempting to collect a debt arising from a debt I allegedly owe - - from about the year -/-/-. Prior to -/-/-, PRA had made numerous phone calls to my home phone. Most calls went to my voicemail ( often no message was left ). On -, PRA called me again, this time I answered. After the caller identified himself and the alleged debt he wanted to collect, I informed him that I was NOT willing to make payment on - - 's behalf, and to STOP calling me about this matter. On - -, I wrote PRA a letter s... |
Portfolio Recovery Associates, Inc. Debt collection communication tactics frequent or repeated calls May 26, 2015 - Very Arguementive, Recording without permission, have told several times to quit calling and have told to quit recording and they still do anyhow. they call about a bill that was supposedly quite a few years ago but just now getting ahold of me, Falsely making reports that they have talked to me before ( at times I was not home ) Representing companies that they are not. They call several times a day /week Tired of the attitudes ... |