Review and analysis of over 577 complaints against TD Bank
TD Bank consumers have reported over 577 official complaints related to Problems caused by my funds being low. Out of the 577 consumer complaints against TD Bank, 17% were disputed by the consumer (i.e. the consumer was not happy with how TD Bank responded to their complaint) and 100% were processed in a timely manner. 56% of consumer complaints against TD Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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TD Bank Bank account or service problems caused by my funds being low December 24, 2015 - - - i received a charge on my account form - ( furniture rental ) for - that was not valid. i filed a dispute that they stated would take up to 10 business days. they came stating i needed to provide documentation that this charge was not valid. but did not ask the vendor to provide documentation that it was.!!! of course they bounced everything in the account that would have been more than covered if the unauthorized charge was not there! the manager at the branch allowed me to withdraw cash pending dispute resolution which i appreciated or else i would not have been able to buy g... |
TD Bank Bank account or service problems caused by my funds being low December 23, 2015 - I went away to college last year and opened my first student checking account at TD Bank. When I attempted to login to online banking through the TD website, I was encouraged to sign up for an overdraft protection program. I could n't figure out how to " get out of that '', so I signed up. Shortly thereafter, I overdrafted my account and since I was unaware that it happened, I overdrafted again the next day. A week later, TD notified me, via US mail, that my account was overdrawn and I owed $140.00 in fees. My mom helped me get $70.00 waived, and the customer service agent we spoke to unen... |
TD Bank Bank account or service problems caused by my funds being low December 17, 2015 - TD Bank Routing # - Acct # - On -/-/2015, I withdrew - debit tranactions through my above mention checking account. I first with drew $5.00, and then $20.00 and remained with a postive balance. After the - prior withdrawals I withdrew $120.00 putting the account in overdraft for about $88.00. If TD bank did correct accounting my balance would have been - $88.00 plus - $35.00 according to the time stamp of the - - tranactions. Speaking to the customer service manager who refused to give her fullo name Employee # - informed me that when balancing they go b... |
TD Bank Bank account or service problems caused by my funds being low December 16, 2015 - Hello. i would like to report TD Bank for excessive overdraft fees, I had made one transaction with - on -/-/- which came out as - transactions instead of - and another transaction was made with - on -/-/-TD took out the - transaction first then took out the - transactions- .When I made - transaction there was a positive amount in my checking. The - transaction put my account into a negative balance. So because they didnt post transactions chronologically they charged me - bounced check charges instead of one. TD Bank makes a habit of doing this time an... |
TD Bank Bank account or service problems caused by my funds being low December 16, 2015 - TD Bank stacks transactions to their own advantage. Especially when an ACH withdrawal comes in the same day as a direct deposit - they will always charge a $35.00 fee to pay whatever came in to be paid - even though the funds were available the same day the bill came in to be paid. When - used my acct as a backup source for funding - it overdrew my account - a $7.00 - charge incurred a $35.00 fee. Then the $140.00 in fees from TD Bank cause my acct to be overdrawn which overdrew ANOTHER couple of small transactions ( like $5.00 and $16.00 all under $20.00 transactions which... |
TD Bank Bank account or service problems caused by my funds being low December 15, 2015 - On behalf of my son, a -, his student checking account was debited by TD Bank for $440.00 in overdraft fees from - -, 2015 - - -, 2015. Please see attachment. I believe TD Bank has inappropriately applied overdraft fees on his account in excessive amounts. Can you please investigate this matter? Thank you. ... |
TD Bank Bank account or service problems caused by my funds being low December 15, 2015 - As a customer of TD Bank, my checking account was debited by TD Bank for $2500.00 in overdraft fees from - -, 2015 - - -, 2015. Please see attachment. I believe my bank has inappropriately applied overdraft fees on my account in excessive amounts. Can you please investigate this matter and any prior period? Thank you. ... |
TD Bank Bank account or service problems caused by my funds being low December 9, 2015 - Am Having a Problem with TD Bank charging me several Overdraft fee the problem started -/-/2015 There was a checked that was deposit into my account For The Amount $34.00 and the checked was return due because they where no funds on the account so first TD Bank charges me and over draft fee $100.00 wish posted on -/-/2015 and then they charge me another overdraft for $35.00 Dollars on the account due beacuse of the check was not valid and they where no funds on the account am really fustrated of this scam td bank i been paying then overdraft fee for each transaction and they ... |
TD Bank Bank account or service problems caused by my funds being low November 26, 2015 - I opened a small business account two years ago. At the time it was never explained to me that I had to opt in to not allow overdraft of my account. My company was a small operation and I was nave, thinking banking products were similar to personal banking products. I was switching banks and made it known to TD Bank, well one day my account went to - $6.00 and they continued to allow small purchases ( $5.00, $7.00, etc ) so that they could then hit me with $170.00 in overdraft fees. They would not refund these fees because they were not banking errors, even though other banks do it. Th... |
TD Bank Bank account or service problems caused by my funds being low November 21, 2015 - On -/-/2015 - - - - presented a check against my bank account with TD Bank for $1400.00. This brought my account balance to $130.00. That same day, - debits totaling $30.00 were also debited from my account, causing my overall balance to fall to $99.00. On -/-/2015 the check was returned and I was charged a $35.00 overdraft fee. The only other debit to occur that day was for $12.00. After reviewing this on my - statement and making numerous phone calls, TD Bank confirmed that the check was returned in error and refunded me the overdraft fee. The check to -... |
TD Bank Bank account or service problems caused by my funds being low November 20, 2015 - I opened a checking and savings account in - 2015. I received a letter from TD Bank on - -, 2015 stating that my checking account was overdrawn. After logging on to the account to see what had happened, I could tell that for three months ( since - ) TD Bank had been charging me maintenance and overdraft fees to the tune of $35.00 a month, causing my account to go negative and then further negative each month. All without contacting me or alerting me before charging these fees. The first notice I received was by mail with a letter dated - -, 2015. My savings account, opened ... |
TD Bank Bank account or service problems caused by my funds being low November 19, 2015 - Hi, TD BANK fraudulently overdrew my account and broke the law under the Fair Debtors and Creditors act and the Privacy Act. First, they tape recorded my conversations with them without informing me of that in the beginning of conversation which is against the law. Second, They purposely held pending transactions that the merchant had already sent through. Meaning they held pending transactions for 5 days to the Monday night processing so that my account would incur NSF fees totaling $200.00 which far exceed the amount of the total of my transactions which totaled $40.00. This is excessive... |
TD Bank Bank account or service problems caused by my funds being low November 18, 2015 - -/-/15 - TD Bank assessed a $35.00 OD Paid fee due to PENDING debits reducing my balance to less than what was available for items posting. TD 's response " While you are not charged an overdraft fee for a pending authorization, even if it brings your balance negative, the authorized funds are deducted from your available funds. '' It seems that the consumer IS being charged for pending transactions. Technically those funds should still be available for use for other transactions since the merchant has not sent it through for payment and IF when those pending items come to post in the ... |
TD Bank Bank account or service problems caused by my funds being low November 5, 2015 - TD Bank credited my account - $ that were bank over-draft charges as a result of fraudulent activity on -/-/15. On -/-/15 I contacted the bank to ensure that the funds had been returned to the account and that the ACH was denied. On -/-/15 I stopped into the branch to obtain a letter to provide documentation to an outside entity that the issue was resolved. TD Bank sent a letter stating that the case was closed and found in my favor. On -/-/15 they reversed the credit, in addition, charged me - over draft fees for their credit reversal since they processed them se... |
TD Bank Bank account or service problems caused by my funds being low October 26, 2015 - I have been charged over $600.00 in overdraft fees the past few months because of the way TD Bank illegally reorders transactions to their benefit. ... |
TD Bank Bank account or service problems caused by my funds being low October 12, 2015 - I over drafted my account but was charged overdraft fees for two consecutive days. I called on the first day and was told what items were subject to the fees. Then when I called they tried to double talk me. I 'm not stupid. I think this may have happened before. ... |
TD Bank Bank account or service problems caused by my funds being low October 1, 2015 - I would like to know if a bank has the authority to rearrange transactions in the consumer 's checking account after the funds is cleared in account? Or should the bank provide the consumer with correct, online, account information on all transactions made to the consumer 's account including pending fees?. What is the Consumer Finance doing to stop these banks from charging the helpless consumers from these excessive and unjust fees? ... |
TD Bank Bank account or service problems caused by my funds being low July 10, 2015 - TD Bank hit my account with over $200.00 in over draft fees unfairly for $10.00. My TD bank phone app showed me that I had funds in my account so when I needed to purchase something I did. The next day the TD app showed me that I was over drafter by $10.00, I went into a TD branch the same day which was a Sunday where a banker told me that because it was a weekend I had until the end of the next business day ( Monday - to make a deposit before I received an over draft fee.So I made a $60.00 deposit, my account should have evened out, yet by Monday afternoon they charged me $100.00... |
TD Bank Bank account or service problems caused by my funds being low July 8, 2015 - A wire transfer was issued from - - - - to TD Bank - - -. The wire transfer originated in - - -- with an exchange rate as indicated on the wire transfer of -, with a final amount of $ -. What arrived at TD Bank was $12000.00. A difference of -. TD Bank wire transfer refuses to provide how or why there is a difference between what left - and what arrived in -. ... |
TD Bank Bank account or service problems caused by my funds being low June 23, 2015 - TD Bank has continued to allow my account to be overdrawn, has not refused any transactions and now has charged me over $500.00 in overdraft payments. ... |
TD Bank Bank account or service problems caused by my funds being low June 23, 2015 - I was charged overdraft fees for the amount of - so far. When checking my balance online I had enough to make purchases. I paid a bill with the wrong bank card and it went to this account which should have been an overdraft but now I have - overdraft fees. I was in the positive before this charge went through and prior to it going through other items were deducted from my balance. The bank switch these items around so that they would be able to charge the most overdrafts. I was told by an employee of the bank that that they pay the highest items - then to the lowest which made me have... |
TD Bank Bank account or service problems caused by my funds being low June 19, 2015 - As of - - of my checking accounts had a balance of $ - - a - - debited $18.00 from that account leaving a balance of negative $15.00. The same day, after work at about -, I went directly to a TD Bank ATM and deposited enough cash ( $16.00 ) to cover the negative balance. I received a receipt dated - with a current and available balance of $0.00. The following day I checked my account to find that:1. TD Bank assessed a $35.00 overdraft fee2. TD Bank returned the - transaction ( as if it had not been covered by the deposit ) 3. TD Bank dated the cash deposit ... |
TD Bank Bank account or service problems caused by my funds being low June 11, 2015 - TD bank overdraft fees - set up new - new accts, - saving & - checking with debit card. I was clear I only wanted too use money on my card, but in signing all paperwork I did sign off on overdraft protection. - weekend I had - debit withdrawals ( all under $15.00 some only $2.00 ) - they were not deducted from avail cash and all processed on Monday, using the highest amount - ( not the dates of withdrawal ) thus creating $170.00 in overdraft fees. I went to bank to - ct branch and spoke to branch mgr & Vice President, - fee was removed but would not remove $140.0... |
TD Bank Bank account or service problems caused by my funds being low June 10, 2015 - TD Bank has been consistently ( the past 3 years ) re-ordered my debit transactions by highest to lowest and changing the posting date. Which in turns gives me multiple $35.00 dollar charges on transactions under $20.00. And on top of the multiple over draft fees, the start charging $20.00 fees every 2 days. On top of that, some how their monthly matinence fee makes an appearance during this random time of the month. Another $35.00 dollars down the drain.This type of practice is unfair and unethical. On the poorer side of the income spectrum and this makes it hard to maintain any type ... |
TD Bank Bank account or service problems caused by my funds being low June 5, 2015 - Td Bank is reorganizing debt transactions from highest amount to lowest, causing more overdraft fees. I have paid over $3000.00 in less then - years because of this. I am a single mom of -, that makes enough to cover bills. however with what i pay in overdraft fees it has put me in a hole. i pay the fees, then ontop of that I have to pay for my bills putting me back into the hole. i get paid every - weeks, in - week i had to pay over $630.00 because of how they processed the transactions, i only make $690.00 every two weeks. ... |
TD Bank Bank account or service problems caused by my funds being low June 2, 2015 - I was charged $350.00 in overdrafts over the course of three days. I checked my account and realized I had pending charges that would put me negative if I did n't bring the account current. It was about $5.00 in tota, l I would be negative. So a deposit was made and cleared by morning and my account was positive. But then the bank charged me for - overdrafts from the day before. I could only see - charges but they said that the - - is invisible and I do n't see it. ( Wait..What did she just say, I cant see it ) Its pending, I think is what she said. So I 'm like Ok. So when tha... |
TD Bank Bank account or service problems caused by my funds being low May 16, 2015 - My online account shows a positive balance of $170.00 and yet on - they hit me with - overdraft charges of $170.00. which put the account negative and then they hit me with another $100.00 overdraft fees on - and -. - of the charges were for less than $10.00 and yet they told me any overdraft under $10.00 would not have such a overdraft fee. They also re sequenced the charges so as to maximize fee. The same game that they were had class action suits for. The account is $160.00 negative only because of there $280.00 overdraft charges over - days ... |
TD Bank Bank account or service problems caused by my funds being low May 15, 2015 - There is a $70.00 overcharge that I am disputing. It derives from TD Bank 's having charged me $35.00 per debit when a debit induces a negative balance. I did overdraw the account on - -. I accept - $35.00 overdraft fee as appropriate. Debits are reconciled daily. There were - debits on - -, and they were made in order of highest to lowest. In so doing, they were done so as to have - of the - debits made against a negative balance, so as to induce - overdraft fees. If the biggest one was the last -, then there would have been only - debit against a negati... |
TD Bank Bank account or service problems caused by my funds being low May 11, 2015 - HelloTd bank keeps charging me overdraft fees even when I make a deposit on the same dayI have been charged over - - dollars in overdraft fees because they do n't post deposits first they post them last. I called them and they were so rude to me they said they cant help me because of my history of over drafting, I feel that this is wrong there software is designed to rip consumers off ... |
TD Bank Bank account or service problems caused by my funds being low May 11, 2015 - On Friday, - -, 2015, I had a balance of - in my checking account with TD Bank. During the course of the weekend, there were - withdrawals made by me for $20.00 each ( total of $60.00 ) which were deducted immediately from my balance, leaving a balance of $84.00. On -, - -, 2015, a check from my insurance company was presented for payment to TD Bank in the amount of $660.00. This was submitted earlier than it should have been. Upon checking my account online on Monday morning, I discovered that TD Bank had charged me not only the $35.00 overdraft fee ( which I wa... |
TD Bank Bank account or service problems caused by my funds being low April 14, 2015 - TD bank charging overdraft fees on charges not posted to account and purposely posting smaller charges to incur fees to accounts ... |
TD Bank Bank account or service problems caused by my funds being low April 10, 2015 - MY bank is charging me an over draft fee on items that did n't overdraft when they cleared, and they are - charging me for things that did overdraft. E- : there was - separate $4.00 items that were still pending, then i had an invoice from - come thru while they were still pending ... i got charged an overdraft fees for those - items even though the - $4.00 items posted they did n't overdraft. then i got charged again another - overdraft fees ( for the - invoice, then i had to go to the - and get - ). Then again i got charged on overdraft fee for an item while st... |
TD Bank Bank account or service problems caused by my funds being low April 10, 2015 - i am having an issue with @ TDBANK_US allowing charges to go through on a debit/charge card on a weekly basis. i have spent hundreds of dollars monthly on over draft fees, i am a small business owner with very little income and struggle to balance maintaining clients as well as finances. @ TDBANK_US allows charges to go through on debit cards when there is not money in the account. they end up hitting me with over drafts and it ends up snow balling the problem with more over drafts. i have spook with my local branch manager and he told me that there is no protection for business owners only co... |
TD Bank Bank account or service problems caused by my funds being low April 8, 2015 - In -/-/-, my husband lost his job and we were on a tight schedule. From -/-/- to -/-/-, TD pinged me with over $800.00 charges in Overdraft fees. They have charge me from -/-/- until the present close to $400.00. When they - took the fees initially which was over $600.00, a check went thru before charges that were made several days before. They told me that charges were brought in from highest to lowest. The - time they took close to $200.00 of overdraft fees and they told me that charges were brought in from lowest to highest. The highest was my direct deposi... |
TD Bank Bank account or service problems caused by my funds being low April 8, 2015 - I had a basic checking account with T.D. Bank in -, -. I was told when i opened the account that, if i chose i could allow overdrafts on the account with no fee if repaid within 10 days or something like that. I told them no, i absolutely did not want that service on the account, and was told i then had overdraft protection and could not overdraft on this account. Because of personal unforseen circumstances i was forced to move from the area unexpectedly. The last time i used my debit card i had around - $ left in the account. Not having access to the bank in any way, shape, or form, ... |
TD Bank Bank account or service problems caused by my funds being low April 4, 2015 - I have had a bank account at TD Bank NA in -, Pennsylvania. I opened the account almost three years ago only used the account twice to use the counting machine in the branch, and so maintained a low balance. I have not deposited, withdrawn, or had any transactions with my account, including coin counting for over two years now. My account was noted as inactive '' on - 's system, and as such I was not able to conduct transactions over the phone, which I found out today. Recently, TD Bank converted my account without my consent to an account with a minimum balance. As a result, they charg... |
TD Bank Bank account or service problems caused by my funds being low April 1, 2015 - I had an overdraft fee of $100.00 just about for TDBank. I go to open an account at - Bank and I am denied due to the fact the back closed the account which I knew but hadno idea that it would go to a collection agency. Then I had paid it off and went to open the account because I was told that TDBAnk was only holding my account through their Credit systems and it would be clear. Well I went the next day to open my account and still could not. I need this account for my new job and it is very important. How can I fix this problem as soon as possible? ... |