TD Bank Bank account or service department,
Checking account Problems caused by my funds being low Massachusetts
As of - - of my checking accounts had a balance of $ - - a - - debited $18.00 from that account leaving a balance of negative $15.00. The same day, after work at about -, I went directly to a TD Bank ATM and deposited enough cash ( $16.00 ) to cover the negative balance. I received a receipt dated - with a current and available balance of $0.00. The following day I checked my account to find that:1. TD Bank assessed a $35.00 overdraft fee2. TD Bank returned the - transaction ( as if it had not been covered by the deposit ) 3. TD Bank dated the cash deposit - not - despite it being just $ -My understanding of TD Bank 's own funds availability policy is that any deposit made before - will be credited the same day, and any deposit made after - will be credited the following day. However, the policy also clearly states that the first $100.00 of the deposit will be made immediately available ''. And that was reflected on my receipt dated - where the deposit was applied toward the account balance. However, TD Bank 's actions on - suggest otherwise.
TD Bank customer in Massachusetts
Jun 19, 2015
* Source: CFPB Complaint Database
TD Bank response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.tdbank.com/ |
Phone | (856) 751-2739 |
Address | 1701 Marlton Pike E Cherry Hill NJ |
TD Bank | |
TD Bank |
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