TD Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

TD Bank Bank account or service department,

Checking account Problems caused by my funds being low Massachusetts

As of - - of my checking accounts had a balance of $ - - a - - debited $18.00 from that account leaving a balance of negative $15.00. The same day, after work at about -, I went directly to a TD Bank ATM and deposited enough cash ( $16.00 ) to cover the negative balance. I received a receipt dated - with a current and available balance of $0.00. The following day I checked my account to find that:1. TD Bank assessed a $35.00 overdraft fee2. TD Bank returned the - transaction ( as if it had not been covered by the deposit ) 3. TD Bank dated the cash deposit - not - despite it being just $ -My understanding of TD Bank 's own funds availability policy is that any deposit made before - will be credited the same day, and any deposit made after - will be credited the following day. However, the policy also clearly states that the first $100.00 of the deposit will be made immediately available ''. And that was reflected on my receipt dated - where the deposit was applied toward the account balance. However, TD Bank 's actions on - suggest otherwise.

TD Bank customer in Massachusetts
Jun 19, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with monetary relief

Consumer disputes how TD Bank handled their complaint

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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