TD Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

TD Bank Bank account or service department,

Checking account Problems caused by my funds being low New York

In -/-/-, my husband lost his job and we were on a tight schedule. From -/-/- to -/-/-, TD pinged me with over $800.00 charges in Overdraft fees. They have charge me from -/-/- until the present close to $400.00. When they - took the fees initially which was over $600.00, a check went thru before charges that were made several days before. They told me that charges were brought in from highest to lowest. The - time they took close to $200.00 of overdraft fees and they told me that charges were brought in from lowest to highest. The highest was my direct deposit that was brought in after the charges even tho everything arrived on the same day. I argued the fact that before they had told me the opposite so they reimbursed me for half of the charges. Processing the way they have has several time sent my account into complete chaos. I have even seen where they have processed something immediately in order to try to charge overdraft fees.

TD Bank customer in New York
Apr 08, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with monetary relief

Consumer disputes how TD Bank handled their complaint

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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