TD Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

TD Bank Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

I have had a bank account at TD Bank NA in -, Pennsylvania. I opened the account almost three years ago only used the account twice to use the counting machine in the branch, and so maintained a low balance. I have not deposited, withdrawn, or had any transactions with my account, including coin counting for over two years now. My account was noted as inactive '' on - 's system, and as such I was not able to conduct transactions over the phone, which I found out today. Recently, TD Bank converted my account without my consent to an account with a minimum balance. As a result, they charged fees to my inactive account for not meeting the minimum balance. TD may have assessed overdraft fees because the fees they assessed for not meeting the minimum balance brought my balance below zero. All of this without my consent and on an account they knew and had listed as inactive.

TD Bank customer in Pennsylvania
Apr 04, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with monetary relief

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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