TD Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

TD Bank Bank account or service department,

Checking account Problems caused by my funds being low Florida

I was charged $350.00 in overdrafts over the course of three days. I checked my account and realized I had pending charges that would put me negative if I did n't bring the account current. It was about $5.00 in tota, l I would be negative. So a deposit was made and cleared by morning and my account was positive. But then the bank charged me for - overdrafts from the day before. I could only see - charges but they said that the - - is invisible and I do n't see it. ( Wait..What did she just say, I cant see it ) Its pending, I think is what she said. So I 'm like Ok. So when that pending transaction clears and posts, and I am able to see it, am I charged another overdraft fee for the same thing. Because that is what it seems like. Anyways I did not know my account was negative so it all went down hill from there. When I realized it - days had passed. I went to pay for my husband and son 's birthday dinner only to find I was overdrawn over $200.00. And when woke up to call another $70.00 was charged. So they did refund $70.00 back but I still dont understand what went wrong. I dont know if they are reordering the transactions or what, but I did ask them to take me out of whatever program I was in that that consents to them paying a charge for $.00 and then charging $35.00 for it. I would rather the $.00 be declined. I am - in a state that is very seasonal. I need all the money I have to survive and dont appreciate being charged a ridiculous amount of overdrafts when I have several accounts. I am seriously considering taking my business elsewhere, - consumers deserve more respect.

TD Bank customer in Florida
Jun 02, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

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https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
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