TD Bank Bank account or service department,
Checking account Problems caused by my funds being low Florida
I was charged $350.00 in overdrafts over the course of three days. I checked my account and realized I had pending charges that would put me negative if I did n't bring the account current. It was about $5.00 in tota, l I would be negative. So a deposit was made and cleared by morning and my account was positive. But then the bank charged me for - overdrafts from the day before. I could only see - charges but they said that the - - is invisible and I do n't see it. ( Wait..What did she just say, I cant see it ) Its pending, I think is what she said. So I 'm like Ok. So when that pending transaction clears and posts, and I am able to see it, am I charged another overdraft fee for the same thing. Because that is what it seems like. Anyways I did not know my account was negative so it all went down hill from there. When I realized it - days had passed. I went to pay for my husband and son 's birthday dinner only to find I was overdrawn over $200.00. And when woke up to call another $70.00 was charged. So they did refund $70.00 back but I still dont understand what went wrong. I dont know if they are reordering the transactions or what, but I did ask them to take me out of whatever program I was in that that consents to them paying a charge for $.00 and then charging $35.00 for it. I would rather the $.00 be declined. I am - in a state that is very seasonal. I need all the money I have to survive and dont appreciate being charged a ridiculous amount of overdrafts when I have several accounts. I am seriously considering taking my business elsewhere, - consumers deserve more respect.
TD Bank customer in Florida
Jun 02, 2015
* Source: CFPB Complaint Database
TD Bank response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.tdbank.com/ |
Phone | (856) 751-2739 |
Address | 1701 Marlton Pike E Cherry Hill NJ |
TD Bank | |
TD Bank |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |