Resources for resolving common issues with Solutions To Portfolios, LLC products and services
You can reduce the number of unwanted calls from Solutions To Portfolios, LLC you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Solutions To Portfolios, LLC Debt collection communication tactics threatened to take legal action October 14, 2016 - I was called by this company 7 times before - I called the number back and asked them to stop calling me and they still called back 4 more times, totaling 11 calls in 1 day, all before - I feel that this is harassment. I called back a 2nd time and was told that whoever I spoke with the first time should have taken me off their list and did not.... |
Solutions To Portfolios, LLC Payday loan can't contact lender can't contact lender August 16, 2016 - I keep receiving phone calls from people at a company called STP management. I have talked to them a total of two times. They have never sent me any written document to my home address. They are also calling my family members more than once. This is a violation of the The Fair Debt Collections Practices Act as amended by Public law 111-203, title -, 124 Stat 2092 ( 2010 ). Section 804 and 809. I found their website and contact information and have emailed them. I have notified them that they have violated by rights and they need to provide written correspondence of the debt that is owed.... |
Solutions To Portfolios, LLC Debt collection improper contact or sharing of info contacted me after i asked not to June 3, 2016 - On - - 2016 number - called me back to back - times and when I answered they had me on mute and hung up. They have been harassing me all day. I called back and asked them to put me on the do not call and cease and desist all my numbers. The agent argued with me and told me to go get some education and they would not stop calling me. Now they are still calling me and hanging up back to back. ... |
Solutions To Portfolios, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect May 3, 2016 - The charges went for $160.00 to $390.00 ... Keeps calling me at work when I told them to just call me on my cellphone. Rude on the phone. - - said I have never spoken to her before but I remember that she was the one that I set up payments with a couple weeks ago. They claimed that they didnt have my cell phone number but i knew that was impossible because - - called me and left a voicemail.... |
Solutions To Portfolios, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay November 25, 2015 - This call was from the same number that I reported on -/-/15, reference # -. They say I have to call them immediately because I am in trouble because a complaint has been filed against me. They will not identify themselves properly & I have received no such notices in the mail according to Fair Debt Collection Practices Act. They are leaving a different number to call this time ( - ) - - -. But, their caller ID is the same as before ( - ) - - & when I called that number it eventually picked up on a voice mail saying it was STP Management Group. Other complaints ag... |
Solutions To Portfolios, LLC Debt collection cont'd attempts collect debt not owed debt is not mine November 13, 2015 - I received a phone call from a company called STP Management on- read the message and ignored it. Then received another on -/-/- and called back and found out that I had supposedly got a loan from payday advance the total was $280.00 through a bank called - -, this happened sometime -/-/-. I went up to the - Bank and found out my that the account was closed -/-/-. I did not apply for any advance loan anywhere on line or at the bank. I was directed to fill this out. When I spoke to - he was able to give all my information such as address, name, & social secur... |
Solutions To Portfolios, LLC Debt collection disclosure verification of debt right to dispute notice not received November 10, 2015 - I received a call from a company named STP Group for collection on a debt. I do owe the debt but was not originally with the group. I repeatedly asked the agent - - to send me proof of the debt and I would pay. I told her without written proof of the debt I will not pay. She said gotcha and will further process it. Obviously not following any collections rules as I repeatedly asked for proof of the debt via a letter. ... |
Solutions To Portfolios, LLC Debt collection communication tactics frequent or repeated calls November 2, 2015 - Initially this was a payday loan gone bad. It was sent to debt collector who then sold it to the STP Management Group/T-. - - really has a way with her words and how she has made it up in her mind to get money by any means necessary. I have set up payment arrangements at the end of each month and have made those payments. She insists that because od the upcoming holidays, the end of the month DOES NOT WORK FOR HER!!! And that she will not accept late payments period. What??? Is this lady pocketing the money or what? Are they on some kind of commission for how many they harass and get mon... |
Solutions To Portfolios, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay September 29, 2015 - I have been receiving calls from STP processing for awhile now and they rarely leave messages. I have been injured and not able to properly communicate over the phone until recently. They call me a few times if not more each day. They have called my old employment and family even though they have my phone number that is still in full function. They have threatened a pending legal action and putting me in jail. They have not told me what the debt is or who they are associated with and I have never received anything in the mail from anyone about this matter. ... |
Solutions To Portfolios, LLC Debt collection communication tactics threatened to take legal action September 24, 2015 - I have received - phone calls on my cell phone, all threatening to take me to court and garnish my wages. My relatives have received - phone calls at their home stating that I am legally in trouble. My employer has received - phone calls on his desk phone stating I am involved in a complaint and am legally liable if I do not call back. All of these phone calls have happened in a matter of 9 business days. All phone calls have been from a - -, I have spoken to her - time, in this conversation I asked her to send me documentation to verify that I owe this debt and - - res... |
Solutions To Portfolios, LLC Debt collection communication tactics threatened to take legal action September 24, 2015 - I have received - phone calls on my cell phone, all threatening to take me to court and garnish my wages. My relatives have received - phone calls at their home stating that I am legally in trouble. My employer has received - phone calls on his desk phone stating I am involved in a complaint and am legally liable if I do not call back. All of these phone calls have happened in a matter of - business days. All phone calls have been from a - -, I have spoken to her - time, in this conversation I asked her to send me documentation to verify that I owe this debt and - - ... |
Solutions To Portfolios, LLC Debt collection improper contact or sharing of info contacted employer after asked not to September 16, 2015 - In - of 2014, a debt collector working under STP attempted to contact me at work. When I spoke to them during work hours, the rep told me that if I chose to not take care of the debt today that they would send someone to pick me up that day and proceeded to ask if my mother ( and asked about her name ) would be home that they would be waiting there too. I spoke to a supervisor at that time and she took my card information down so that they can retrieve the funds. I received a call from my father today claiming someone called him on his cellular phone, which I never provided. I call the numb... |
Solutions To Portfolios, LLC Debt collection improper contact or sharing of info contacted employer after asked not to September 6, 2015 - I have received several threatening phone calls - times a day at work and on my cell phone about a debt that I owe to a company called -. They harass me threatening the money I owe is a felony which it is not and threatening to call my employer and disclose information to them. I have asked them to stop calling and they will not. I have voicemails on my phone harassing me and telling me that if I do n't make a payment by a certain time that day that will take me to court. I told them to take me to court, and that I do n't deserve to be treated this way yet they keep calling, yelling at m... |
Solutions To Portfolios, LLC Debt collection false statements or representation indicated committed crime not paying August 6, 2015 - - -, claiming to be from STP assoiciates continues to call me at work and call several relatives. I told them to send a debt validation letter and to only communicate with me via US mail. She refused, saying she could call who she wanted, and that this would be a criminal complaint. I reiterated that if there was, indeed, a debt owed, that she should send me a debt validation letter via mail, and she said she would 'just send a summons ' and hung up. ... |
Solutions To Portfolios, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay June 18, 2015 - A - - called stating i owe a debt of - dollars and asked for my employer name and credit card number. she knew my last - of my ssn, my address and birthday. When i asked to send proof od debt in the mail she would n't. I placed fraud alert on my credit til i know if this is legitimate. She then had a man call me threatening legal action because i did n't give a credit card number and when i called back he claimed to have a lawyer next to him ready to take action if i did n't pay Please tell me if this is legitimate or not. The name is stp and the numbers they called from are - a... |
Solutions To Portfolios, LLC Debt collection communication tactics threatened to take legal action May 22, 2015 - Someone named - - keeps calling my cell phone & my place of work. When asked what it 's regarding she says it 's a legal matter, when told I 'm not at work she harasses my coworkers saying what does that mean?, what do you mean she 's not at work '' Multiple times, and they tell my coworkers it 's a legal matter attached to my social security #. If I do n't call legal action will be taken. I have no idea what this is in regards to, when I looked up the company STP processing they are not accredited by the - and have a false address. I would like these calls to stop, it is harassing m... |
Solutions To Portfolios, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay May 15, 2015 - they call my cell phone my work phone constantly saying my social security number has complaints against it they want a legal statement or they will take me to jail. i dont even know what this is about. ... |
Solutions To Portfolios, LLC Debt collection improper contact or sharing of info talked to a third party about my debt May 14, 2015 - STP Group ( Collections ) continues to contact my place of employement, an - and his family members after being asked not to. They ( - - -/-/2015 ) disclosed false information to my - family and threatened to charge them. An undisclosed individual of the company said she would call back to my office and tell my co-workers and boss I refuse to pay my bills. They will not stop calling my place of employment although they have my personal number to reach me. - - informed me she does not have to stop calling and will continue to do so until I pay her then hung up the phone.... |
Solutions To Portfolios, LLC Debt collection communication tactics threatened to take legal action May 13, 2015 - I have been contacted by a collection agency on behalf of -. I asked for verification of debt to be mailed to me, I was instead placed on hold and told that I had - hour to respond to them or they would file charges. I advised that under federal law it was illegal to threaten me. I was then told they know the law and accused me of not wanting to pay a debt I owe. When I stated I wanted to verify I owe the debt and it was n't fraud, I was asked if I have a police report. Advised I do not because they have not sent me written verification in order to do so. I was then threated again that c... |
Solutions To Portfolios, LLC Debt collection improper contact or sharing of info contacted employer after asked not to May 11, 2015 - Received a message from the receptionist at my work from - a - -, she left a message advising it was in regards to a legal matter and I needed to return her call. I did call and she said I will be sending a - legal form to your place of employment. I advised her not to call my employer or send any communication, she then hung up on me. I called back and she said, well its going to employer today. ... |