Colorado Consumer Complaints

Review and Analysis of over 9,020 financial product complaints in Colorado

Most Complaints
by company in Colorado

CompanyComplaints
Bank of America 762
Wells Fargo 700
Experian 551
JPMorgan Chase 492
Equifax 448
Citibank 400
U.S. Bancorp 386
Ocwen 368
TransUnion 297
Nationstar Mortgage 275
Capital One 251
Ditech Financial LLC 181
GE Capital Retail 129
Amex 112
Navient 105
HSBC 82
WAKEFIELD & ASSOCIATES, INC. 82
TCF National Bank 81
Discover 78
Encore Capital Group 71

New Complaints in Colorado


ATG Credit, LLC Debt collection written notification about debt didn't receive enough information to verify debt

November 26, 2019 - I have disputed the debt with ATG credit several times and requested from the company directly and the credit bureaus an original contract containing my signature. Neither ATG credit nor the credit bureaus have provided this. They are attempting to collect on an invalid debt and damaging my credit in the process....

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U.S. BANCORP Mortgage closing on a mortgage

August 6, 2019 - We have been working with US Bank since - of this year, -. Our actual loan officer has been decent, and explanatory as we are first time home buyers. The woman who is under him that collects documents and is the one more in communication with you has failed to communicate through the entire process. Received all my documents vis US Bank portal ( w2s, tax return transcripts, employment letter ) all as of - -. Our closing date was supposed to be today -/-/- at -. Friday the lady in correspondence called and said I didnt provide my previous addresses for tax transcripts so she...

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Alpine Credit, Inc Debt collection attempts to collect debt not owed debt is not yours

January 22, 2019 - I had a medical debt that should have been paid by medicaid but it wasn't. Now i have not one but 2 duplicate collections on my credit report from different companies for a debt that i never should've had to pay to begin with....

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WAKEFIELD & ASSOCIATES, INC. Debt collection attempts to collect debt not owed debt was paid

January 9, 2019 - I paid a hospital bill and then i noticed that i had the exact same amount in a collection on my credit report. i have tried to tell the company that i paid this already, i've tried disputing it with the credit bureaus but have been unsuccessful. Please help...

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WAKEFIELD & ASSOCIATES, INC. Debt collection communication tactics frequent or repeated calls

December 31, 2018 - Call protect blocked 14 calls from this number in less than one minute. Blocked it as severe fraud. - the phone number and saw several reports of it belonging to - - -. I can provide screen shots of the call logs from my phone....

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Penn Credit Corporation Debt collection communication tactics frequent or repeated calls

July 5, 2018 - Penn Credit Corp calls daily at - with an auto-call. I do not owe them or anyone money! They will not stop harassing me with their calls. When I do answer there is no one to talk to. I've lost control of my privacy due to these calls....

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WELLS FARGO & COMPANY Mortgage applying for a mortgage or refinancing an existing mortgage

March 15, 2018 - We are resubmitting the complaint against Wells Fargo Bank with additional information. Original complaint is included below. New : As of -/-/-, we were assigned a new Wells Fargo Representative, - - to handle the issue. Upon our first conversation, I once again explained that our delinquent amount on our mortgage was caused by bank error and would like a letter of deletion for the reporting agencies. A bank representative mistakenly gave us the wrong information when making a double payment in the month of -/-/- ; thus, causing an unknown avalanche of late payments without any...

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Citywide Home Loans, a Utah Corporation Mortgage application, originator, mortgage broker

April 9, 2017 - Citywide Home Loans is giving box seats at he - - to realtors as a gift for referrals. This is a violation of RESPA and not fair to the rest of us who are playing by the rules....

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USAA Savings Mortgage loan servicing, payments, escrow account

April 7, 2017 - My Bank used a loan servicer ( - ) to do their work of loan servicing. I paid my -/-/2016 payment of $1000.00, and the money was debited from my account, yet never showed up as payed to my mortgage, nor was it relayed or forwarded to my new loan servicer ( - ). So my current principle is too high, my interest deduction - form is incorrect, and to date Ive spent about 30 hours on the phone and researching what happened. What do I need to do to have an investigation of where my money went, and who is responsible for finding it and applying it to my loan and issuing corrected - ...

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Citibank Credit card rewards

April 7, 2017 - While on an - - flight, they offered an - - Citi Bank credit card. The offer could be applied for on the plane, or done through their website. I applied online, and so did my husband. The offer was for - bonus miles if you spent $1000.00 within the first three months of account opening. We were issued the - - cards. We both spent well over that amount within the first three months. The credit card company confirms this was done. I was scheduling my next flight, and noticed that neither one of us had our bonus miles on our account. We had miles for the dollar amount of pu...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report information is not mine

April 5, 2017 - - - - erroneously reported a debt with - - - for $830.00. I have never had a loan nor received any money from this company. This has adversely effected my credit. I want this removed from my Trans Union and - credit reports as soon as possible. Furthermore, I 've never received any correspondence that would have given me the opportunity to dispute the debt....

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Performant Financial Corporation Debt collection improper contact or sharing of info contacted employer after asked not to

April 5, 2017 - Performant Recovery , Inc., Financial consultant in -, Oregon # ( -, using name - ). Has called family members, friends and my employer. Aggressively stating they have important info to provide and that they obtained their ( my family and friends ) info from a some type of reference....

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Pine Court Holdings, LLC Mortgage loan servicing, payments, escrow account

April 4, 2017 - I make bi-weekly payments with the belief that early payment is being applied to the principal of the loan. Mortgage company however does not apply partial payments until due date. Therefore, I get no benefit from early payment. I also make an extra payment each year. I am under the impression that all early payments are to be applied to the principle as I do not have a prepayment penalty clause on the contract....

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Zions Bancorporation Credit card rewards

April 4, 2017 - In -/-/2016, - had an offer for a new business credit card, the -. The bank solicited me to apply for this card to replace an existing card I had with them. Part of the promotion was I would receive a $250.00 cash back bonus if I spent $2500.00 within the first 90 days of the issuance of the card. I did that. No bonus has been paid despite numerous attempts at contacting bank personnel. Today, I did receive and email denying that I was entitled to this payment based on a clause in the offer. The denial is in error. I NEVER receive any prior bonus on any Vectra account and believe...

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TransUnion Intermediate Holdings, Inc. Credit reporting improper use of my credit report report improperly shared by crc

April 3, 2017 - Upon reviewing my TransUnion credit report [ file # - ] I found that the report showed that TransUnion had provided my credit file information to - parties, - ( " - '' ) and - ( " - '' ). After a review of Fair Credit Reporting Act, 15 USC 1681 et seq ( " FCRA '' ) I am unable to identify any valid permissible purpose that either - or - would have to obtain my personal credit file information from TransUnion. Despite my written request - and - have both failed to identify a permissible purpose authorizing either of them to obtain my TransUnion credit file. I sen...

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Citibank Credit card application processing delay

April 2, 2017 - I have applied for a CITI simplicity card on -/-/2017 & it took 10 business days for CITI to pull the credit report and process further. Later they sent a letter stating they tried to contact me but they could n't reach out to me. I reality I never ever received any call from them. They asked for additional documentation like utility bill & Pay stubs in a letter that I received from them in the mid -/-/-. When I contacted the customer care they said I can even email the additional documents to - and I sent it on -/-/-. On -/-/- when I contacted again they said they do n't a...

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New American Funding Mortgage settlement process and costs

April 1, 2017 - BELOW ARE - COMPLAINTS THAT WE HAVE AGAINST NEW AMERICAN FUNDING, WHICH ARE : ( 1 ) - ILLEGALLY HELD REFINANCED FUNDS FOR TEN DAYS, WHILE THEY CHARGED $80.00 PER DAY FOR THE LOAN PAYMENT ; ( 2 ) TWENTY-NINE DAYS AFTER THE FUNDS WERE DISPERSED FROM OUR REFINANCED LOAN, NFA ( THROUGH - ) CONTACTED OUR CREDITOR AND ILLEGALLY REQUESTED THE REFUND OF $5700.00 WITHOUT PROVIDING ANY REASON OR WITHOUT CONTACTING OR INFORMING US. Here are the details of our complaints : We closed a refinance mortgage with New American Funding ( NAF ) on -, 2017, which included loan consolidation of $3...

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U.S. Bancorp Bank account or service using a debit or atm card

April 1, 2017 - A new debit card with the logo visa was issued and was supposed to come in the mail, my account balance was $16.00 but when I went to check it it was at - $4.00, when I saw my current bank statement it said that the debit card was used but I have n't received it which was odd. Called to the US Bank and was told someone activated my card and used it at a gas station which I knew I did n't make, the personnel at the bank told me that after various attempts to withdrawal money from my debit card failed because of the wrong pin number, the remaining quantity of $11.00 was used. Then we proce...

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U.S. Bancorp Bank account or service using a debit or atm card

March 31, 2017 - i went to use the atm whn i put it in it took it so whn the store open at - i walked in waited in line whn it was my turn itold them what happen an if ican talk to the manager thy said no an was rud ask them who can i talk to to get it back said thy dont no an the atm not part off the branch i called - i called ssi office thy said whn it getts serived they give the card to the branch the us bank works just makin fun of me tht just becouse im - didnt let me use the phone an kicked me out the cops came let them no whatb happed told me to file a repot think if they did this to me how man...

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Citibank Credit card billing disputes

March 31, 2017 - I made a purchase with at Macy 's with my Macy 's credit card ( # - ). The items never arrived. I disputed the charge but Macy 's refuses to credit my account and wants me to chase my refund via their shipper. I have no contract with their vendor. My contract is with Macy 's. I want my refund. Please help as this is consumer fraud....

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U.S. Bancorp Bank account or service account opening, closing, or management

March 29, 2017 - Hello, US Bank has charged me 7 Overdraft fees that are due to a bank error. I had a pending transaction that dropped off and never cleared my account. During the time that the charge was pending and now, US Bank has charged me seven overdraft fees due to a pending charge that NEVER hit my account. This is a violation of my terms and conditions along with the funds availably act. US Bank can NOT charge me a fee for being " overdrawn '' if the charge never hit my account. After speaking with the rep, she told me I would need to call back later since all the managers were in a meeting ... She th...

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U.S. Bancorp Bank account or service account opening, closing, or management

March 29, 2017 - I had a checking and savings account with US Bank from around -/-/- until -/-/- or -/-/- ( not sure on the dates ). Around that time I was purchasing some items, - of these items were $.00 cents each, and received overdraft charges for these items, I was aware that US Bank was capable of forgiving Overdraft fees in discretionary instances and asked them if they could do so. They told me that they would not reverse the overdraft charges to which I asked them to close my account and told them I would not be banking with them any longer. I have since not received one letter, p...

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Bank of America Bank account or service account opening, closing, or management

March 29, 2017 - I had a loan through a bank that was discharged and cancelled and I paid taxes on the amount as income. However they are still reporting the charged off amount on my credit report as a - dollar balance on my charge off when the debt was cancelled and not owed anymore....

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Citibank Bank account or service using a debit or atm card

March 29, 2017 - Fraudulent applications at Citibank in my name and soc sec #, including a fraudulent address, have not been cleared by Citi at - or at - I submitted an FTC Identity Theft report on this -/-/-, no action resulted, and resubmitted to Citibank on -/-/- ; Citibank would only delete an entry they say was -/-/- but not one they say was -/-/-. I can not reach anyone at Citi who will address this issue as it involves a checking account? - I do not know and was never notifed by them of this at any time. Citi is not communicating with me in any way and I can not reach anyone th...

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Barclays PLC Credit card delinquent account

March 29, 2017 - The bank in question reporting my payments as being late from -/-/2016-/-/2016. I was set up on automatic payments for that time frame in question and every payment came out of my checking account at the same time every month and was never late but yet they have reported me late every month until i finally had to pay them and close my account with them for the damaging effect they were having on my ability to get a home loan with the best possible rates....

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Experian Credit reporting incorrect information on credit report personal information

March 27, 2017 - Experian continues to report wrong information in the address section. They show that I have resided at - -, GA -. I have disputed this multiple times to no avail. I just got the new case file number - which still has this address on the file. This needs to be deleted at once. I also requested all contact information of who supplied this information which Experian has failed to comply with. This violates the FCRA....

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Fidelity National Information Services, Inc. (FNIS) Credit reporting incorrect information on credit report information is not mine

March 25, 2017 - CHE- Systems has not deleted the fraudulent - credit card application and has not deleted the fraudulent address used for that which is -, -, CA -. It is still on my file, NOT DONE. Letter from them was from the Consumer Relations dept which knows nothing about it, and said it was done, and gave me a phone number only for Consumer Relations., and on the next page all the fraudulent activity was still listed. Delete - and delete this - address and send me a clean copy by mail....

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U.S. Bancorp Prepaid card fraud or scam

March 23, 2017 - I was given a visa gift card for my birthday, with a balance of $100.00. The card says it was issued by US Bank. Several months later I removed the card from its original packaging and tried to register it on the provider 's website. When I tried to register the card to verify the balance, I found it had already been used for the full amount on the card, leaving a --dollar balance. I called the customer service number as printed on the card and filed a claim. I was informed the transaction had taken place in a - store in California on the day before my birthday. This week I was i...

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U.S. Bancorp Credit card credit card protection / debt protection

March 23, 2017 - I received an offer for a US Bank credit [email protected] % tied to confirmation code : -. The offer must be accepted by -/-/2017. I applied yesterday -/-/2017 and the rate jumped to 14.74 % I work in the mortgage business so I would think the code locks me in at the 14.49 % rate and will change based on the Prime Rate after introductory signup. How can my rate change because the Prime Rate went up last week. That is n't stated on my bill. It states APR will vary, but no where does it state that the introductory APR will change based on the Prime Rate or what 's the sense of having a confirma...

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Professional Finance Company, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

March 23, 2017 - I had - in -/-/- and my deductible was - and my total out of pocket was -. When I checked into the hospital I owed exactly -. We charged the remainder of my total out of pocket to our credit card and I had no more out of pocket expenses for -/-/-. I then received a bill for - from the in-network surgeon. I explained to them that any money due to them was paid by my insurance company. I have reported this to the collection agency and it is still being reported on my credit report....

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Freedom Mortgage Mortgage settlement process and costs

March 22, 2017 - I got an offer in the mail from Freedom Mortgage at Freedom Mortgage - Ohio - I applied for an adjustable rate mortgage on my home they sold me on this .Here is the problem they sent a closer to my home to close the loan and he saw that my daughter was living in my home with me and he suggested I put her on the title as she was not on it, Time passed and I needed to refinance and so I began to seek a new loan and they denied me the loans based on my daughter having judgments against her and now she is on the title I live on a fixed income and can not afford the loan now soon the rates wi...

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N.A.R., Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

March 21, 2017 - North American Recovery has not sent validation of the debt after repeated requests. Additionally, they are not licensed in the state of Colorado, which is a violation of Colorado 's Fair Debt Collections Practices Act....

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Synchrony Financial Credit card identity theft / fraud / embezzlement

March 21, 2017 - A Florida company named " - '' obtained information about a time share we owned, They cold called my spouse wanting to list the time share property for sale. her response was " no we do not need your services ''. - then proceeded to produce and execute a contract for the property anyway without the knowledge that we terminated our interest in the timeshare through Timeshare exit team / -. 6 months prior. When - executed the contract it had the last 4 digits of a credit card which has never been in my possession, no CC number was ever given to them and they somehow managed to get a ...

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Bank of America Credit card identity theft / fraud / embezzlement

March 20, 2017 - Bank of America processed - identical payments against my bank account which resulted in a negative balance on my Bank of America credit card. They have not returned the extra money they took....

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Experian Credit reporting improper use of my credit report report improperly shared by crc

March 16, 2017 - I have contacted Experian regarding the following inquiries on my credit report that are adversely impacting my score. I have asked them to show me 1. permissible purpose. 2. Show me written authorization that I gave permission for the following companies to pull my credit and 3. Show physical proof that I initiated the inquiry and Experian is refusing to comply with my request. Instead they simply send me a letter stating that all inquiries must be reported as they show factual proof. I am sorry but without the above 3 components they UNDER LAW are to remove the inquiries from my credit repor...

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Wells Fargo & Company Mortgage loan servicing, payments, escrow account

March 16, 2017 - I have had consistent payment history for over 3.5 years on my mortgage with wells fargo through a property that I own in Missouri until just recently. In -, there was an issue that an automatic payment was drafted through my - bank account from Wells Fargo, yet Wells Fargo after conducting an internal inquiry, says that they never received the funds. This issue caused several overdraft and late payment fees. Then again, this month.. The total draft amount is $1400.00, and this attempted to process on the - of this months where I had the funds in my normal account, yet their attempt...

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M&T Bank Corporation Mortgage loan modification,collection,foreclosure

March 14, 2017 - According to Colorado Revised Statute - ( - ), in the case of a foreclosure sale by the Public Trustee, a sale date can be no less than - calendar days nor more than - calendar days after the date of recording of the notice of election and demand, which is this case was recorded on -/-/-. Also, according to Colorado Revised Statute - ( - ) Dual Tracking Prohibited Defendant received confirmation from servicer, M & T Bank - during the first week of -/-/- ( letter dated -/-/- ) that a loss mitigation application had been received and that it was complete. In...

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American Advisors Group Mortgage settlement process and costs

March 14, 2017 - I recently refinanced my reverse mortgage. I went to receive my first distribution check a few weeks ago at -. Mistakenly I was given the commission check of the broker and was horrified to see he had been paid $12000.00 to originate this loan. I discovered that the lender AAG, Inc and the broker were using " premium '' pricing to increase their profits at the expense of myself and I 'm sure many other elderly people. - of MTI Toolbox had originated this loan at - points above par without my permission and without any disclosure that this was happening. I believe that this is a new ...

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Loan Care Mortgage loan servicing, payments, escrow account

March 14, 2017 - My mortgage was sold to Loan Care Servicing in -. My payment was duplicated on - -, ( my fault ) and requested a refund. After numerous faxes, emails and phone calls, by - - my payment was still not refunded. Since I 've never been late on a mortgage payment and since it was so close to my next payment due date, I requested them to recast my payment to - - payment. I was told every time that it 'll take a few days. I called on - - and spoke with a " supervisor '' and she gave me her word that the payment was going to be applied to my - - payment by - -. I...

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Experian Credit reporting incorrect information on credit report information is not mine

March 13, 2017 - Credit report -/-/- : they have still not deleted hard inquiry for - done -/-/- ; They did not delete soft inquiries -, -, -, -, -, all done -/-/- ; they did not delete fraudulent address - , -, CA - & same address with - ; they did not delete fraudulent employer address - and fraudulent employer - from -/-/-. ORIG REQUESTED ALL -/-/- with Notary documents and affidavits....

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Bank of America Credit card identity theft / fraud / embezzlement

March 12, 2017 - Alleged fraud, Bank of America claimed a permanent credit of $1800.00 was added to our account for our use that Bank of America knew was not actually available and supported that claim with false information to cause us to use the funds to the advantage of Bank of America. Funds were not available, just a temporary fake number which was removed after use. Multiple proof in hard copy from Bank of America. fraud -intentional perversion of truth in order to induce another to part with something of value or to surrender a legal right ) - fraud -intentional perversion of truth ( claiming $1800.0...

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Citibank Mortgage credit decision / underwriting

March 11, 2017 - On -/-/2016, we accepted an offer from CitiMortgage to refinance the adjustable-rate mortgage we had with them, paying an application fee and locking in a 15-year, fixed-rate of 2.875 %. From the outset, we emphasized that the bulk of our living expenses are funded by automatic monthly withdrawals from our retirement accounts ( IRA, SEP-IRA and a tax-deferred employee savings plan ), in addition to our investment portfolio. After five months and countless hours of complying with Citi 's requirements for documentation - often being asked for the same documents two or three times over - we...

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Experian Credit reporting credit reporting company's investigation no notice of investigation status/result

March 11, 2017 - Proof is enclosed in the two attachments with this complaint that Experian does not verify information with the creditor and even have any information on file. - has sent yet two more letters requesting information from me and my credit report because they do not have any information on me. Experian has sent back a response previously that they verified the information. It is a Federal Law that the information they put on my credit report is to be verified and not pulled from - Experian is in violation of Federal Law and also case law. They are supposed to verify information and if they...

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Wells Fargo & Company Bank account or service problems caused by my funds being low

March 10, 2017 - Wells Fargo continues to re-order transactions and delay deposits on my checking account. I reported them to you months ago with no meaningful action taken. Due to these corrupt banking practices to increase revenue for Wells Fargo through late fees, I go negative or I can not maintain a minimum balance in that account. Now, Wells Fargo is taking that information to try and reflect that I am financially irresponsible and applications for credit have been denied based on this slanted information. My non-traditional credit score is also determined by my bank account history. Not only have they m...

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USAA Savings Credit card application processing delay

March 8, 2017 - I received a low APR credit card balance transfer offer from -. On -/-/2017 I initiated a balance transfer from a USAA credit card to a - credit card in the amount of $3000.00. I was told that transfers could take from 10-14 business days. $3000.00 was debited to my - credit card on -/-/2017. USAA did not credit my credit card until -/-/2017. On -/-/2017, I initiated a second balance transfer from the same USAA credit card to the same - credit card in the same amount of $3000.00. On -/-/2017, I received correspondence from - advising that they were unble to pr...

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Lakeview Loan Servicing, LLC Mortgage application, originator, mortgage broker

March 8, 2017 - We signed a loan application to refinance our mortgage with Lakeview Loan Servicing on -/-/-. They assigned the servicing to -. We have paid for an appraisal on -/-/-, which was completed on -/-/-. As of today, -/-/-, - has not been able to close on the loan even though we had provided everything requested at by the time the appraisal was ordered. Additionally, as the process had continued, I had repeatedly asked for a Loan Estimate, which I had never received until today ( -/-/- ). We have a home equity line of credit with a local branch of -, and the branch ...

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U.S. Bancorp Credit card billing disputes

March 4, 2017 - A new bank took over from the previous one, from - to visa ( fidelity credit card ). I setup auto-pay but they failed to take payments, failed to notify me of unpaid balances. I had been a customer for at least 5 years, maybe 10, never late, always paid balance in full with auto-pay. They cancelled all fees and interests once I called them, however they refused to undo their reporting to credit reporting agencies. It turns out that while they did not feel necessary to communicate with me for the unpaid balance issue, it warranted immediate notifications to credit agences. They refused to re...

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Experian Credit reporting unable to get credit report/credit score problem getting my free annual report

March 2, 2017 - I have attempted to obtain my credit report from Experian for a declined credit opportunity due to information presented on my Experian credit report as well I was attempting to get my free annual from Experian. Both attempts were denied. I then went further to get my report by paying for their services and they declined again. I am being unlawfully denied my credit report and their customer service is no help when contacted about the matter....

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U.S. Bancorp Mortgage loan servicing, payments, escrow account

March 2, 2017 - I unfortunately had trouble with my home insurance company that required lawyers to be involved in order to get the appropriate payout for the hail damage to my home. We ended up settling out of court and the check that was intended to pay my lawyer fees, public adjuster, and damages is not being endorsed by my mortgage companies Loss Draft Processing Center. They are hoping to deposit ( and hold in trust ) my check that is supposed to pay my lawyers, public adjuster, my painting contractor ( about - worth of painting expenses ), and the remainder which is to reimburse myself for repairs th...

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Citibank Mortgage loan servicing, payments, escrow account

March 1, 2017 - I contacted Citimortgage to attempt to remove PMI from my mortgage loan. The conditions under which they would remove the PMI ( - % - with a new appraisal ) were different from the paperwork I signed at my closing ( - % - with new appraisal ). My original loan was with a different company, but they sold it to Citimortgage. I paid Citimortgage for an appraisal as the identical unit next to mine appraised a few months prior well below - %, but it came back at - % -. I asked for a review of the appraisal as one of the homes they used was in horrible shape and on a busy street...

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Barclays PLC Credit card identity theft / fraud / embezzlement

March 1, 2017 - While on vacation in - in -/-/-, our credit card number was stolen and used to make purchases on - and -. Barclay Mastercard contacted me and asked if the purchases were mine, they thought they were fraudulent, and I told them NO they were not our charges. We contact - and they confirmed that the charges were not ours and that they could see another person 's email account was used to make the purchases. Barclay took the charges off, then a few weeks later they sent a letter and said they put all of the charges back on our credit card. I have called them about 7-8 times and sp...

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American Financial Network, Inc. Mortgage application, originator, mortgage broker

February 28, 2017 - I was trying to get refinanced because I need some cash out and I have an adjustable rate montage and applied to American Financial Network with a - - loan officer. They promised me - cash out and that they would pay off a judgment against my daughter also. I had told them repeatedly not to go ahead with an appraisal unless all this looked good which they assured me that it did look good for me to get a loan with them .I had backed off them once but they persisted and so I gave them my credit card for the appraisal to be completed which it was costing me - dollars but when they se...

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Wells Fargo & Company Bank account or service making/receiving payments, sending money

February 28, 2017 - Wells Fargo refuses to send me loan statements to an account for which I am the legal payer. Wells Fargo also refuses to grant me online access to the account. Bank continues to send damaging reports to the credit bureaus regarding this account and refuses my request to remove the damaging reports. I am unable to manage the account accitvities without statements or access to the account. All of the above listed events amounts to the bank acting in bad faith. This is my second complaint issued thru this agency against Wells Fargo for the same issue. I am asking for direct intervention from CFPB...

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U.S. Bancorp Bank account or service account opening, closing, or management

February 26, 2017 - I have multiple complaints. I have been a customer with US Bank a number of years now. One of the reasons I chose them was because when I spoke with them I was told that there would not be fees associated with the acct. I was looking at my acct online and noticed on - they charged me a $5.00 fee call Analysis charge. I never requested any analysis to be done on my acct. I first contacted the bank by email through their secure email attached to my acct. I asked them to remove the fee. I received an auto-response that I would receive an answer within 2 business days. I did not receive an a...

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Alpine Credit, Inc Debt collection disclosure verification of debt right to dispute notice not received

February 25, 2017 - This collection company continues to call me but they have never sent me any paperwork, no notices and no explanation on what the debt is for. After doing some research I found out that they are not licensed to do collections in the state of Colorado....

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Experian Credit reporting unable to get credit report/credit score problem getting report or credit score

February 24, 2017 - Attempted to obtain report from Experian through AnnualCreditReport.com and received an error message directing me to experian.com or to call Experian consumer services. Attempted to PAY for my report through Experian.com and received the same error message. After speaking to consumer services they stated that they can not verify my identity ( even though I have provided 100 % legally factual information ). Phone rep for consumer services says there is no way to obtain my credit report....

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Wells Fargo & Company Student loan can't repay my loan can't get flexible payment options

February 24, 2017 - I was issued this loan in - as I was starting prerequisite classes for -. The school informed me that I was not able to apply for a federal loan and would need to pay up front or get a private loan. In order to register for the next semesters classes I chose to apply for a loan at on of the nearest banks, Wells Fargo. In - I chose to use my - knowledge on a volunteer trip to - for - - months. While attempting to defer payments during my time out of the country I was told that my loan could be deferred for a maximum of 3 months, but that I had to make that request at no ea...

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USAA Savings Bank account or service deposits and withdrawals

February 18, 2017 - I 'm not certain if this is a USAA banking issue or a general banking issue, but it is an issue. I deposited a check via mobile banking on -/-/-. I should have shredded the check right away but USAA said it could take 3 business days for them to accept the deposit. I set the check aside, then - happened. On -/-/- my husband saw the check and thought I had n't deposited it yet. He took it to a local bank and somehow it was deposited into a seldom used savings account. Neither my husband or I realized this had occurred. On -/-/- USAA deducted the deposit that was made on -/-/...

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Mortgage Research Center, LLC Mortgage credit decision / underwriting

February 17, 2017 - In - - my mom & I called Veterans United Home loans, and placed with - -, Loan Officer. We were interested in a VA mortgage. We were advised that we could apply as my mother is a - Vet, with me as a dependent - - - - we recd notice from Veterans advising we were prequalified. We were not eligible for VA financing, but on - - - - - advised that he would issue a preapproval letter for FHA financing. On - - - I requestedthe terms of the loan because I was missing out on properties. On - -, - - - advised in writing that he could 'de...

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Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms

February 16, 2017 - I am a co-signer on a student loan for my son but he is not able to pay so I 'm making the payments. Wells Fargo failed to send me the statements and refuses to setup online access to the account so I can make the payments. They managed to send me one statement but they have stopped coming. They have damaged my credit and have refused to fix it. I have called them on the phone at least three times. All I want from them is to send me statements, give me online access to the account and fix the unfair credit remark on my credit report....

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