Zions Bancorporation Credit Card Complaint

Zions Bancorporation Credit card department,

Rewards Colorado

In -/-/2016, - had an offer for a new business credit card, the -. The bank solicited me to apply for this card to replace an existing card I had with them. Part of the promotion was I would receive a $250.00 cash back bonus if I spent $2500.00 within the first 90 days of the issuance of the card. I did that. No bonus has been paid despite numerous attempts at contacting bank personnel. Today, I did receive and email denying that I was entitled to this payment based on a clause in the offer. The denial is in error. I NEVER receive any prior bonus on any Vectra account and believe that the bank personnel intentionally misled me when I applied for this card. I was never told this only applied to new accounts as the bank representative encouraged me to replace my existing card with them, i.e. she knew I had an existing credit card. She insisted I would receive the cash back if I followed the offer specifications. Clearly this was fraudulent behavior on the part of the bank staff.