New American Funding Mortgage Complaint

New American Funding Mortgage department,

Conventional fixed mortgage Settlement process and costs Colorado

BELOW ARE - COMPLAINTS THAT WE HAVE AGAINST NEW AMERICAN FUNDING, WHICH ARE : ( 1 ) - ILLEGALLY HELD REFINANCED FUNDS FOR TEN DAYS, WHILE THEY CHARGED $80.00 PER DAY FOR THE LOAN PAYMENT ; ( 2 ) TWENTY-NINE DAYS AFTER THE FUNDS WERE DISPERSED FROM OUR REFINANCED LOAN, NFA ( THROUGH - ) CONTACTED OUR CREDITOR AND ILLEGALLY REQUESTED THE REFUND OF $5700.00 WITHOUT PROVIDING ANY REASON OR WITHOUT CONTACTING OR INFORMING US. Here are the details of our complaints : We closed a refinance mortgage with New American Funding ( NAF ) on -, 2017, which included loan consolidation of $330000.00. We were told that the funds of $330000.00 would be wired to our creditors by Friday -, since we did not have a " right to recind '' clause in the contract. Funds were not released, however, until I repeated called and threatened to request a Federal audit of NAF. Then after ten days the checks were reportedly sent and " lost '' and resent by NAF.


us approximately $800.00 before the funds were finally released. ( Note : NAF claims to close over - loans each month. That number multiplied by the - dollars, could constitute quite a scam every month. ) Today, - 2017, I checked the balance of our -, reportedly paid by NAF on - in the amount of $5700.00. I was told that - ( contracted by NAF ) requested a refund of the $5700.00 and the funds were returned without my knowledge!!!!!!! This sounds like a scam to me. I am requesting a Federal Investigation of NAF and - for what appears to be illegal practices : ( 1 ) charging for money that has not been released ; ( 2 ) Illegally requesting the return of funds that were paid through the refinance with no notification to us. ( 3 ) I am requesting a refund of $800.00 for payments on our loan with NAF for funds that were not released ; ( 4 ) This may be a scam directed toward us, seniors ( over 65 years of age ). Thank You!!!