Review and analysis of over 4,312 consumer complaints
| Discover |
| The Huntington National Bank |
| JPMorgan Chase & Co. |
| BBVA Compass |
| Regions |
| Proficio Mortgage Ventures, LLC |
| Wells Fargo & Company |
| Morgan Stanley |
| Prospect Mortgage |
| TD Bank |
| Fifth Third Bank |
| Amerisave |
| Caliber Home Loans, Inc |
| Navy FCU |
| Company | Complaints |
|---|---|
| Bank of America | 677 |
| Wells Fargo | 640 |
| JPMorgan Chase | 422 |
| Ocwen | 260 |
| Citibank | 223 |
Bank of America Mortgage credit decision / underwriting April 12, 2017 - On -/-/-, I contacted - - at Bank of America to apply for a Home Equity Line of Credit. I currently have a Home Equity Line of Credit with Bank of America for $ -. The draw period expires -/-/-. The available credit on the line is $ -. - told me my rate would be prime plus .- and my house should appraise around $ -, so I could receive 70 % of the home value. A couple of weeks later, I was contacted by - -. Issue 1 : - stated my rate would be prime plus .230 % and could not provide any explanation for the difference in rate. Issue 2 : - stated my hous... |
U.S. Bancorp Mortgage credit decision / underwriting April 11, 2017 - Since -/-/2015 my Mortgage loan with US BANK is not being reported to Credit Bureau. I have contacted the bank several times to get this issue corrected but the bank is not reporting the loan after all this time. I do n't know what else to do?... |
Citibank Mortgage credit decision / underwriting April 7, 2017 - This is with regards to an existing CFPB case # -. As instructed by Citibank, I requested my lender, - to pull a new credit report after -/-/-. A new credit report was pulled on -/-/- and does now reflect the correct report date of -/-/-. However, the reporting credit bureau ( - ) is is reporting a Code of " - '' and my lender is not able to approve my loan through their automated underwriting system. According to - -, the 3rd party credit reporting company, - is the only Bureau that would report this as an " - ''. The other - bureau 's would report as... |
Shellpoint Partners, LLC Mortgage credit decision / underwriting April 3, 2017 - This is the most unprofessional unreliable non-trustworthy Mortgage Company I have ever had the displeasure of dealing with under any circumstances. ( 1 ) My loan was sold to Shellpoint, and I asked to change my due date so I could pay on my pay week and they flatly refused, which causing me to have to pay late monthly. ( 2 ) I checked my payment history with a representative and was told all my payments were up to date in -. Two weeks later I was told I owed for a missed payment back in -. I did not recollect it, and was told everything was up to date. The representative told me he wou... |
Wells Fargo & Company Mortgage credit decision / underwriting March 31, 2017 - This is a simple request. I want Wells Fargo Home Equity Loan to report the correct Balance and monthly payment amount to the credit reporting agencies. Specifically, HELOC # - was reported -/-/2017 ( see attached ), after filing a dispute with all three credit reporting agencies one month ago, that the monthly payment was NOT $11000.00. The current monthly payment amount is $1200.00 as of -/-/2017. The principal balance on -/-/2017 was $410000.00. Please report the -/-/2017 monthly amount due and the principal balance on that date. This issue of incorrect balance reporting a... |
Bank of America Mortgage credit decision / underwriting March 31, 2017 - Bank of America took over the servicing of my home equity line of credit from LaSalle Bank. When the line of credit was just prior tomaturity they offered me a pre-approval on the refinancing of the home equity line of credit. I stated that I was going to be selling the home and I was assured that I was only going to be responsible for a $600.00 pre-payment penalty if it was paid off within the first year. I agreed to the terms on their recorded phone conversation and proceeded to submit all the necessary supporting documentation. At that time my credit scores were well in excess of - on ... |
Van Dyk Mortgage Corporation Mortgage credit decision / underwriting March 24, 2017 - I went through Van Dyke Mortgage and worked with an officer named -. He tried to approve me for a mortgage loan, but could n't because I needed to pay off a few things first. I paid off those things and he then did a rapid re-score approving me for - with the USDA loan. There were little to no options in that price range for a decent home. I then went through - and worked with an officer named -. She was able to get me down payment assistance and - in a mortgage loan with the FHA loan. - called me shortly after I started working with her and was very upset. He then emailed me... |
Shellpoint Partners, LLC Mortgage credit decision / underwriting March 23, 2017 - I am representing a foreign national buyer who submitted application and got a CD 2 days prior to closing ( attached ), to a surprising news that the loan was not submitted properly and the Loan Officer fired for questionable procedures. The mortgage company stepped in because saw that the file was already approved and placed a new loan officer to resubmit the documents ( new loan file ) to verify. After all that verification, the file was conditionally approved with 3 requirements ( 1 of them a 24 month reserve for monthly payments with a 30 % down payment commitment from the borrower ). Nowh... |
Cardinal Financial Company, LP Mortgage credit decision / underwriting March 22, 2017 - - recommended Cardinal financial company to finance a mortgage on a home purchase in - -, Fl. The bank took to long to process the application by holding up the processing over $140.00 non payment of old - bill and it took 4 weeks to appraise the property. The property was under appraised which should have given me the ability to cancel the sale but the appraisal took over 4 weeks to get done and I did not have the ability to cancel the sale. In the end I was forced to take out mortgage insurance on a property in order to to close. Similar properties like mine are selling for $1... |
BB&T Financial Mortgage credit decision / underwriting March 19, 2017 - I applied with my fiance - for a home equity line of credit with BB & T Bank on two separate occasions. We were verbally turned down twice ; stating since - was not on the house mortgage loan, she did not qualify as a co-borrower. We never received any official turn down letters and it has been well over 30 days. On one occasion we were told we could not afford the payments for the amount requested, we then lowered the amount of the loan only then to be told that - did not qualify as a co-borrower. We were told because - is not on the mortgage, that she could leave and I would n't ... |
SunTrust Banks, Inc. Mortgage credit decision / underwriting March 19, 2017 - -/-/- In -/-/- when Suntrust Mortgage Inc. was handling my application and receipt of funds from the Keep Your Home California ( KYHCA ) Principal Reduction Program ( PRP ) Suntrust violated the KYHCA PRP regulations which required that Suntrust simultaneously apply those KYHCA PRP funds to reduce the principal amount of my V. A. home loan with Suntrust, as well as to at that same time Recast that V. A. home loan. Suntrust only reduced my V. A. home loan, but never did recast my loan, " There was an error with the recast when initially performed. Everything was done correctly, howeve... |
Bank of America Mortgage credit decision / underwriting March 17, 2017 - In -/-/2015 I called Bank of America to start the process of modifying my 2nd mortgage on my principal residence. By -/-/2015 we had reached an agreement on a modified loan and payment that worked for me. During this process I was told by my account rep. ( - ) and another acct. rep ( who I did not get her name ) that because I did not payoff the loan amount of $ 500k which matured on -/-/2015, to keep making the interest only payments on time, but they would be counted as late payments since I did not payoff the loan in full. They also said that once we get this loan modified that Ban... |
Bank of America Mortgage credit decision / underwriting March 17, 2017 - Bank of America is reporting my balance incorrectly on my - Credit Report. This error lowers my credit score and causes a denial of a student loan.... |
Wells Fargo & Company Mortgage credit decision / underwriting March 16, 2017 - I received a - C Cancellation of debt for this account years ago. This is an old outdated account past the retention period. This account must be removed from my - as it is causing me irreparable financial harm.... |
Wells Fargo & Company Mortgage credit decision / underwriting March 16, 2017 - This old Wells Fargo Bank account is causing me irreparable financial harm. I was issued a - Cancellation of Debt years ago.... |
TransUnion Intermediate Holdings, Inc. Mortgage credit decision / underwriting March 15, 2017 - Had several mortgage loans change servicers outside of my control. The change in servicing companies is reflected in my credit reports. The problem is that these all now appear as new lines of credit, substantially lowering my average account age and therefore lowering my credit score.... |
Experian Mortgage credit decision / underwriting March 15, 2017 - Had several mortgage loans change servicers outside of my control. The change in servicing companies is reflected in my credit reports. The problem is that these all now appear as new lines of credit, substantially lowering my average account age and therefore lowering my credit score.... |
MiLEND, Inc. Mortgage credit decision / underwriting March 13, 2017 - Milend Corp refinanced over a year ago. Was contacted by broker rep - stating he took over files and wanted to see if he could help with another loan. Advised not now, but he started asking all kinds of questions as to what changed, and when he asked if I knew what my credit score was I said yeas, but I insisted he not pull a report as I had too many inquiries from the past. he said he would not and had enough to go on, still told them not now, did not listen..Hours later was notified that a credit hard was pulled, he did it anyway, and come to find out he pulled my wife 's too and she neve... |
Citibank Mortgage credit decision / underwriting March 11, 2017 - On -/-/2016, we accepted an offer from CitiMortgage to refinance the adjustable-rate mortgage we had with them, paying an application fee and locking in a 15-year, fixed-rate of 2.875 %. From the outset, we emphasized that the bulk of our living expenses are funded by automatic monthly withdrawals from our retirement accounts ( IRA, SEP-IRA and a tax-deferred employee savings plan ), in addition to our investment portfolio. After five months and countless hours of complying with Citi 's requirements for documentation - often being asked for the same documents two or three times over - we... |
LoanDepot Mortgage credit decision / underwriting March 11, 2017 - loan with LoanDepotDBAIMortgage this company rip me off - basis points. charged $7100.00. on a $200000.00 loan amount. They make you sign disclosures when you meet with loan officer - - - - - - ) who explains to you so fast turning the pages so that you have no time to read every detail. He explained you will not pay anything out of pocket for closing costs, that the builder 's credit would be to pay all closing costs. At closing I ended up paying over $5000.00 out of pocket as they came up with new figures and they gave me no opportunity to reject. How can you beli... |
Bank of America Mortgage credit decision / underwriting March 8, 2017 - I 'm applying for HELOC. The bank gave me three reasons why I was not approved. I satisfied all the reasons and they are still giving me the run around. The last time I applied for a loan it took them 5-6 months to approve and only after I reached out to this office.... |
American Advisors Group Mortgage credit decision / underwriting March 8, 2017 - AAG is actively engaging my husband, -, to enter into an reverse mortgage with the company. I have informed AAG that I ( co owner of house ) have not knowingly applied for a loan with them and that my husband is ill and unfit to enter into any business relationship. - agreed to purge our information from their data base. However, that was not executed and they are actively pursuing a loan with -.... |
First Direct Lending, LLC Mortgage credit decision / underwriting March 8, 2017 - I keep receiving notices for reducing my mortgage from multiple companies that have apparent information regarding my credit and mortgage loan amount. Several of the fliers have " last notice '' on them. First direct lender sent one with a number to call to Opt out of these notices, when I called the number they wanted my social security number and it was a mortgage company. The number they listed was -, if this was an opt out number why would it be a mortgage company?... |
Investors Bank Mortgage credit decision / underwriting March 7, 2017 - In -/-/-, I opened a home equity line of credit at Investors Bank ( account # - ). In -/-/-, we sold the house and informed Investors Bank of the sale. I told them that we no longer owned the house and would like to close the account. They never closed the account. Since then, I have informed them by phone and by mail that we do n't own the property and want the account closed, but they still have n't closed it. Please contact them and make them close the account. Since we do n't own the property, the bank ca n't foreclose on it. My fear is that someone will charge something to th... |
SunTrust Banks, Inc. Mortgage credit decision / underwriting March 7, 2017 - I submitted an application to Suntrust Bank to do a mortgage finance with a cash back. I agreed to the credit check on -. I spoke with the mortgage officer who stated my debt to income ratio was high given my student loan payment that was in deferment and because of my - account. At that time I was told if you could pay off my - and produce a document from the student loan company with my payment once out of deferment, we could continue with the process. I paid off my - and produced the student loan payment once out of deferment. The loan officer said this brought by debt to income... |
Bank of America Mortgage credit decision / underwriting March 6, 2017 - I received a piece of rental property in my divorce settlement. However, the mortgage still had my ex-wife 's name on it which I needed to remove. I applied with Bank of America to assume the loan myself in an effort to get my ex-wife 's name removed. Bank of America denied my loan assumption based on the following factors : ( 1 ) Serious delinquencyand public record or collection filed ... this is true ... I did have a home foreclosed on back in -/-/- ... I was under impression based on what I have read that major credit events like this come off your record for credit consideration afte... |
Ditech Financial LLC Mortgage credit decision / underwriting March 6, 2017 - I had to declare bankruptcy over five years ago. When I filed I told the attorneys to leave my house out because I was n't behind on mortgage payments. Much later I found out my house was included in the bankruptcy, even though I was n't behind on payments. Someone was awarded -. I called - - -, Green Tree and, ditech, they all denied receiving the money. The firm handling my bankruptcy would n't help me unless I paid them more money. When the bankruptcy was up I was one month ahead on payments, ditech sent my loan to collection. I refinanced my loan through -. ditech sent them ... |
Wells Fargo & Company Mortgage credit decision / underwriting March 2, 2017 - -/-/- changed insurance to - - -/-/- Insurance disbursed was - - where is that monies ) You said a partial refund was deposited into my escrow -/-/- of -. So that mean I should have been over my escrow amount. So I should have gotten a refund. Escrow statement dated -/-/- my - payment is - Escrow statement dated -/-/- my Current payment is - That is not my current payment. I am payment more for my Mortgage then suppose to based on the Escrow statements. Where is he refund. Someone is doing something with this money.... |
Bank of America Mortgage credit decision / underwriting February 27, 2017 - Many attempts to have my mortgage reported to Experian.... |
BB&T Financial Mortgage credit decision / underwriting February 22, 2017 - THE ECONOMIC TURN DOWN DROPPED OUR PROPERTYS VALUE BY OVER - %. WE ARE UPSIDE DOWN. OUR LOAN WAS BOOK AT - % AS A - DUE TO OUR FINANCIAL STRENGTH. WE HAVE NEVER PAID ANYONE LATE, NEVER. BB & T HAS BEEN CONTACTED SEVERAL TIMES ASKING FOR A LOAN MODIFICATION. WE DO NOT QUALIFY AS WE PAY ON TIME. BB & T WAS ASKED WHAT PROGRAM THEY HAD TO HELP PEOPLE IN OUR POSITION - YEARS AGO. WE WERE TOLD SOMETHING WAS IN THE WORKS BUT NO PROGRAM HAS BEEN ANNOUNCED. A SECOND MORTGAGE COMPLICATES THE ISSUE AS - WILL ONLY SUBORDINATE IF THE NUMBERS WORK AND OURS DO NOT.... |
Mortgage Research Center, LLC Mortgage credit decision / underwriting February 17, 2017 - In - - my mom & I called Veterans United Home loans, and placed with - -, Loan Officer. We were interested in a VA mortgage. We were advised that we could apply as my mother is a - Vet, with me as a dependent - - - - we recd notice from Veterans advising we were prequalified. We were not eligible for VA financing, but on - - - - - advised that he would issue a preapproval letter for FHA financing. On - - - I requestedthe terms of the loan because I was missing out on properties. On - -, - - - advised in writing that he could 'de... |
Polaris Home Funding Corp Mortgage credit decision / underwriting February 16, 2017 - Received a prescreened offer from Polaris Home Funding Corp to refinance my mortgage. It looks like a pretty shady offer but my main issue is that I do n't think they are following the federally required guidelines for pre-screen offers. They should be required to provide more information about opting out of pre-screen offers, including the addresses of the credit bureaus.... |
LoanDepot Mortgage credit decision / underwriting February 15, 2017 - I called loan Depot.com, - for an check of their rates on a home equity loan. I was transferred to - - - who proceeded to give me a high pressure sales tactic for a 30 year mortgage loan of $100000.00, which I did not want. I did not accept this offer, and only told him I would think about it. I had subsequently decided to accept a more conventional HELOC with another lender. Loan Depot.com called my house numerous times, and today a fully filled-out loan application ( minus my signature ) arrived in the mail. I feel this is completely out of bounds and I am very upset about this... |
First Direct Lending, LLC Mortgage credit decision / underwriting February 13, 2017 - In - -, received a mortgage refinance letter stating I was pre-approved. - - took my info, since, tax info from past two years. Process went to underwriter, - - said house was under value. The very next day I received another pre-approved letter. I advised him of his false advertising. On - - I received another pre-approval and this time told them again, and advised I will utilize my rights as a consumer. email is from director of communication who proceeded to insult me by correcting my email, not realizing my -. Search the Web Pull Down to Refresh Inbox ... |
First Guaranty Mortgage Corporation Mortgage credit decision / underwriting February 8, 2017 - Goodmortgage.com provided me a good faith estimate and then changed the structure of the loan at the finish line. What they did to me was criminal and they robbed me of money while putting me under duress to close on the loan.... |
The Mortgage Firm, Inc. Mortgage credit decision / underwriting February 6, 2017 - This report is concerning Butler Mortgage, -, FL. I had been working with an agent at this company named -. From the first contact I had with him, I informed him that I was currently a - employed by a - company who was - to work for a third-party corporation. In spite of that, I was told that it would possible for us to receive a - mortgage and was pre-qualified for $250000.00. We began to search for a home and found -. The seller accepted my offer and the seller and I reached an agreement for my family to move in immediately as renters/tenants until the mortgage was clo... |
Citibank Mortgage credit decision / underwriting February 5, 2017 - In -/-/- I bough a condo and had a 1st and 2nd mortgage on it since I put down about 12 % on the house. The mortgage was acquired by Citibank from - and I have always paid my mortgage on time. I later refinanced my 1st mortgage through - and my 1st mortgage from Citibank was fully paid off on -/-/-. I refinanced my mortgages again in -/-/- and I was informed that for the 1st mortgage that was fully paid off years ago the report from - showed that the current status was " PAYING UNDER PARTIAL AGREEMEN - '' with a - balance. I am not sure why that is since the mortg... |
International City Mortgage, Inc. Mortgage credit decision / underwriting February 4, 2017 - I went through the entire process, submitted everything that I was asked, signed a contract, filled out application, got my credit pulled twice and basicall did everything I was asked to do. While waiting for the process to be completed, I sensed that there was something wrong with the process. I signed my contract the - of - - and my credit was pulled, which was n't a problem, however the representative - - - also known as - ) asked me for my bank statements and check stubs every month ( even up until - of this year - - ) ). The amount of excuses I received and t... |
Freedom Mortgage Mortgage credit decision / underwriting February 4, 2017 - I applied for a refi in - -. Freedom Mortgage has been completely unorganized. They continually are switching my account to different employees ... Losing my documents.. Requesting and re-requesting documents. They have lost information. It has now come down to where they wo n't honor my locked in interest rate and want to charge me additional fees. Freedom has caused the delay, with hiring and firing and losing documents. No one is on the same page. It has been 6 months. One person will tell me that the Quick Claim Deed does not prove that I am not financially responsible for another h... |
Wells Fargo & Company Mortgage credit decision / underwriting February 4, 2017 - I HAVE RECEIVED A LETTER FROM WELLSFARGO DATED-/-/2016 SUBJECT A CREDIT TO YOUR MORTAGE ACCOUNT LOAN NUMBER - @ - - -, - , MO -. IT SAYS. WE ARE WRITING TO LET YOU KNOW THAT A MORTAGE ACCOUNT REFENCED ABOVE WAS IMPACTED BY THE SETTLEMENT AGREEMENT, WHICH PROMPTED US TO PERFORM A REVIEW OF THIS ACCOUNT. DURING THE REVIEW WE DETERMINED THAT IS MORTAE ACCOUNT IS DUE A CREDIT. WE APOLOGIZE FOR THE INCONVENICE AND HAR CREDIT YOUR ACCOUNT.IT GOES ON A SAYS. DURING OUR REVIEW WE DETERMINED THAT THE ACCOUNT IS DUE A CREDIT OF $330.00 AS A RESULT OF AN ESCROW ACCOUNT PROCESSING DE... |
Loan Care Mortgage credit decision / underwriting February 3, 2017 - Hi - I need help with loadcare. They are charging me late fees when late fees should n't be applied and can not help with this issue via phone support. They 've told me several times that I have to go through their email services, which I have for the last four months and the emails go un-responded to. The good thing is they send you an email which shows that the email has been received and sent. What are my options? Link : - : - - -. - - - Loan number : - I need all late fees, that should n't have late fees applied back to my account. Thanks -... |
Freedom Mortgage Mortgage credit decision / underwriting February 2, 2017 - My refinance with Freedom Mortgage started - -, - and was on schedule to close by - -, -. - - contacted me with a notice of incomplete application on - -, - and we talked about documents that were suddenly required. Certain documents were not fully explained to me like the -, I was told I could get a 15 year loan and only pay $25.00 more than what I am paying now, which turned out to be a total lie, and emails back and forth between - and I were unproductive because she would not answer my questions. Over 2 weeks I fought to get the documents to -, a... |
Freedom Mortgage Mortgage credit decision / underwriting February 2, 2017 - -/-/2016 we were contacted by Freedom Mortgage stating we were pre approved for re-financing our current FHA loan. They stated that we qualified based on fha guidelines and that we would not be denied. We worked with them for 4 months and finally after - loan processor changes and multiple hard inquiries on our credit history, it was submitted to underwriting. It was denied. They stated the reasoning for the denial as not enough funds to cover closing ( we had over $2000.00 in escrow from our current loan, as well as money saved aside for closing ). They also stated we had to many past ... |
TCF National Bank Mortgage credit decision / underwriting February 2, 2017 - I had my credit report ran from my preferred lender for my first time home purchase. There is an account with TCF National Bank that is showing up on my credit report. Due to this error on TCF National Bank 's wrong doing, I was denied the loan. I have been going through the process of getting them to remove this other consumers mortgage account off of my credit report, but have been unsuccessful. I keep getting the " run around '' from them. I signed a power of attorney to have a mortgage professional help me with this but they are getting the " run around '' as well. I have called, faxed, em... |
Bank of America Mortgage credit decision / underwriting February 1, 2017 - I did an authorized short-sale -/-/- with the 1st and 2nd lien holder. I have written - letters, -/-/- and -/-/- to Bank of America ( BofA ), the 2nd lien holder. In both letters, I explained that I have already tried to contact the - credit agencies to stop reporting the short sale as if it was a foreclosure and every time the said to work directly with the reporting creditor. BofA of course states in their letter " you can provide an explanation to the credit reporting agencies directly. '' The games that the creditors and the national credit bureaus deferring responsibi... |
U.S. Bancorp Mortgage credit decision / underwriting January 31, 2017 - In - 2016, I applied for a refinanced mortgage from US Bank. I have had multiple accounts from US Bank for decades. The mortgage I wished to refinance is an ARM that I wanted to refinance to a fixed rate loan. I have lived in the same house and paid on the mortgage for almost 15 years. The refinance was going to be 80 % loan to value. Because I 'm retired, I do not have - income. In addition to Social Security income I have income from investments and real estate. I was required by US Bank 's underwriters submit a huge amount of documentation. The bank 's document requests dragged on fo... |
Select Portfolio Servicing, Inc Mortgage credit decision / underwriting January 24, 2017 - This property has been under contract since - -, 2016. Select Portfolio Servicing is the second lien holder. The first lien holder - - has approved the short sell and is granting the second lien holder $6000.00. The first lienholders short sell approval will expire on - -. SPS is dragging the process out and it appears that every 30 days they are asking for the same document over and over again to prolong the process. We have sent the letter of authorization at least four times and they have requested it again yesterday asking to include the listing agent 's name. Any oth... |
Select Portfolio Servicing, Inc Mortgage credit decision / underwriting January 14, 2017 - Chapter - Bankruptcy due to Mortgage Fraud, - - - forced into Ch.- to prevent illegal foreclosure. Ch - paid in full in Texas - - -. BK closed - -. Beginning - -, Trustee ordered the payments be made directly to Select Portfolio Servicing. Every payment was made on time. However, SPS refused to take my account status and reporting out of bankruptcy status and refuses to report my excellent credit history to all - credit bureaus, preventing me from refinancing at a lower interest rate. I was transferred to SPS while in a loan MOD with -, who were the on... |
Wells Fargo & Company Mortgage credit decision / underwriting January 13, 2017 - The summary of documents I received from WFHM, included and attached are the payments WFHM chose to omit. For whatever reasons they chose to do this, has cost me a chance to refinance and due to the fact that WFHM does not report my mortgage. It has also affected my credit score for years, the re-affirmation paperwork was never sent to the - - - -. I have gone directly to - and spoke with - - - directly and his staff and WFHM, failed to send the required paperwork to the - and Courts. Additionally, they are refusing to re-affirm the loan and refusing to take responsi... |
Citibank Mortgage credit decision / underwriting January 12, 2017 - . At the time of the recession when everyone was losing or walking away from their homes we were given a trial mortgage by Citi which we paid every month with the promise they would modify the loan. after the trial period they put all the interests back, did not modify us and put us in foreclosure as mentioned.So happens they put us in foreclosure and we had to pay back a lump some of money to save our home from going into foreclosure. Now there is a $15000.00 dollars plus interest on our loan which makes our monthly payments very high and the - dollars we had to pay them to save the home... |
Bank of America Mortgage credit decision / underwriting January 12, 2017 - Bank of America is always pushing new products to make money off people. The latest is that to get services one has had in the past ( IE -free safe deposit box ) one has to sign up for new products. In my case it was a be a premier customer which opens new ways for B of A to get money from you. I did ask about getting a pre-qualifying letter as I was going to make an offer on a house. I was called by a - - from BOA who is a Sr. Mortgage loan officer -. I was very clear I only wanted a pre-qualifying letter and not apply for a loan. He summarily dismissed that and told me to meet him... |
Ditech Financial LLC Mortgage credit decision / underwriting January 12, 2017 - I submitted a partial payment of $1400.00 to be applied to my mortgage payment. The money was placed in a " Suspense Account ''. I qualified for a loan modification and after the modification was complete, the money in my " Suspense Account '' was robbed from my account and reclassified as " Eligible Servicing Fees ''. As I understand from the holder of my loan, - -, no fees should have been charged nor should my " Suspense Account '' have been depleted for such fees. - - and Ditech have both received the same documentation. Please review my claim and contact me if you need addit... |
Freedom Mortgage Mortgage credit decision / underwriting January 11, 2017 - I have not been in contact with my loan processor/mortgage broker, - - at Freedom Mortgage Company in -, FL for several weeks. He has not contacted me after I have made several attempts via emails, phone call, voice messages and text messages for a status on my loan application approval. I do n't know if my loan was approved or denied. There has been no phone call or email with a status of my loan. It is approximately 2 weeks before my closing date. At this point, I am left with wondering if myself and - child will be homeless due to the disregard and unprofessional conduct by the ... |
LoanDepot Mortgage credit decision / underwriting January 11, 2017 - Loan Depot ( LD - confirmed a rate lock and we signed it -/-/16 ARM 5 year - NO POINTS for our REFI amount at $320000.00. SEE E-HIBIT ( E- ) -. ) confirmed by emails ( - -. ) ( no Points ) from LD representative who we were working with - - Received Loan Estimate from LD showing Estimated Closing cost $5800.00 net Cash out $52000.00!! ( - -. ) -/-/16 received LD 1st TRUTH-LENDING STATEMENT SHOWING NO POINTS prepaid Finance charges $1800.00 ( -. ) -/-/16 received another TRITH-IN-LENDING - - received SECOND TRUTH-IN-LENDING prepaid f... |
LoanDepot Mortgage credit decision / underwriting January 11, 2017 - Hi this is - - - started to look to refinance our house back in - and found loan Depot online our current mortgage is through - come the end of - we were finally ready to start signing papers and finalizing this new current mortgage with loan Depot my loan officer - told me not to make my - payment with - because things will be finalized in - on - - we signed all the documents with a notarizer and the mortgage was supposed to send me my cash to close on - - I guess they said they were waiting on a credit card that I paid off to come through and did n't... |
M&T Bank Corporation Mortgage credit decision / underwriting January 7, 2017 - I sold my house ( - - - -, -, NC ) and closed on -/-/2016. I wrote a letter dated -/-/2016 ( see attached ) to M & T Bank, the mortgage company, requesting the " Recorded Release of lien for the property/Recorded Certificate of Satisfaction from - County NC Register of Deeds ( See attached ). Have not received the original note either.To no avail.... |
Freedom Mortgage Mortgage credit decision / underwriting January 6, 2017 - I have been a Freedom Mortgage customer since I purchased my home in - -. In - - I decided to refinance my loan, but the entire process has been extremely frustrating and unsatisfying, particularly with a Freedom Mortgage employee, - -. - - demonstrated appalling disregard and unprofessionalism. Emails between - - and I illustrate how I have been proactive in this process to provide the necessary documents needed. Yet, - - has neglected my information resulting in me receiving an email from - -, that my loan would be withdrawn due to " non-responsive c... |
Wells Fargo & Company Mortgage credit decision / underwriting January 5, 2017 - In -, we had a mortgage with Wells Fargo Financial. On -/-/-, we signed a Deed in Lieu of Foreclosure issuing the property to Wells Fargo Financial. The house was subsequently sold to another buyer that year. In -/-/-, Wells Fargo reported on my credit report that they had received a deed for collateral in lieu of foreclosure on a defaulted mortgage in -. This could not be possible because the deed was signed in -. I tried repeatedly to dispute the information with Wells Fargo and the credit bureaus. I provided a copy of the signed and notarized Deed In Lieu of foreclosure c... |
Bank of America Mortgage credit decision / underwriting January 3, 2017 - Bank of America continue to report negative items on my credit reports to the major credit bureaus, even after I asked them to discontinue this practice, because I am disputing these items. I even mailed certified return receipts stating " this account is being disputed '' and this company still did not ask these credit bureaus to place this label on my accounts, and they continued to report negative items. After - days and then - days expired, this company is violating the FCRA and the FDCPA by not doing as I requested. Please contact this company for me, and if you will, file a lawsuit... |
Network Capital Funding Corporation Mortgage credit decision / underwriting January 2, 2017 - Hello, Back in - of 2016 I attempted a Mortgage Refianance .The company I delt with locked in a low rate and documented this. There were a few issues the company was awhere of scince day -. The rate was changed twice, the last change was a few hours before signing stateing issues they knew about from day -, rate went from - to - +. Is this leagle when they locked the rate in? And had me sign loan disclosure docks? I of course did not sign after this, but the time waisted costed me a decent interest rate.... |