Professional Finance Company, Inc. Complaints

Professional Finance Company, Inc. consumers have reported over 105 official complaints. Out of the 105 consumer complaints against Professional Finance Company, Inc., 19% were disputed by the consumer (i.e. the consumer was not happy with how Professional Finance Company, Inc. responded to their complaint) and 99% were processed in a timely manner. 6% of consumer complaints against Professional Finance Company, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 34% resulted in non-monetary compensation.

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New Professional Finance Company, Inc. Consumer Complaints


Professional Finance Company, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

April 6, 2017 - I was contacted by Professional Finance Company , Inc. in -/-/- stating that they were attempting to collect a debt for the -. I asked PFC to provide me a reference account number, any possible verification of the debt they claimed I owed, because I had never received any communication in writing or verbally regarding this claim. All I was informed of was that they were unable to provide any information validating the " amount owed '' and that it was from the year -/-/-. I immediately contacted the original creditor, - and had the amount paid in full and my account put back in ...

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Professional Finance Company, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

March 23, 2017 - I had - in -/-/- and my deductible was - and my total out of pocket was -. When I checked into the hospital I owed exactly -. We charged the remainder of my total out of pocket to our credit card and I had no more out of pocket expenses for -/-/-. I then received a bill for - from the in-network surgeon. I explained to them that any money due to them was paid by my insurance company. I have reported this to the collection agency and it is still being reported on my credit report....

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Professional Finance Company, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

February 7, 2017 - On or about - I sent a letter to creditor requesting information regarding the alleged debt ( originator, amount, authorization ). On - I received a letter from the creditor stating that the account would be removed from my credit accounts. As of this statement the account was removed from - credit bureau but remained on - others- - and - - I will attach the correspondence from creditor showing they agree to remove this account from all credit bureaus....

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Professional Finance Company, Inc. Debt collection disclosure verification of debt right to dispute notice not received

August 8, 2016 - Name of Creditor : Professional Finance Company Address : - - - - # - -, - - : -, CO - Re : - - Amount : $590.00 Dear Sir or Madam, I am disputing the validity of the debt referred to above. I am not aware of the account number and you have not informed me of the existence of this account. I am willing to pay this account IN FULL ( or a settlement percentage, whichever is feasible ) if you agree to immediately delete the account from the credit reporting agencies ( namely -, - and - ) that you have reported to, and validated this account. My sol...

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Professional Finance Company, Inc. Debt collection disclosure verification of debt not disclosed as an attempt to collect

July 24, 2016 - I get a medical bills who was transferred to a collection agency without my knowledge and since then I get harassment calls for a collections agency night and day even on my cellphone and I am on the Do Not Call list. I get some treated of judgement and repossession of all my personal belongings. I am under stress every time the phone rings and tried not to answer number I do n't recognize but they trick me every time with different number so I soon I heard the name of the company I just hang up the phone....

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Professional Finance Company, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

July 19, 2016 - I work for a company regulated by the FCRA and know that the statute seeks to not unduly burden the consumer, which is not atypical with laws that protect consumers. The collection agency that contacted me provided very limited information about the debt they were collecting. I have medical insurance and each time my insurance card was used. I have not received anything from a medical provider indicating that there is a balance outstanding. I requested more information from the collection agency and was told I had to submit the request via US Mail. This seems unduly burdensome particularly giv...

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Professional Finance Company, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

June 23, 2016 - Went to a - shop for a - test. Gave my insurance info and requested an upfront statement of charges. Based on this charge statement and my health insurance info ( I work - so I understand the billing guidelines, etc. ) I paid the full amount I owed including meeting my deductible. Several weeks after service, I received a bill for an additional $310.00, which I disputed with the creditor. After no response from them, I have now been repeatedly contacted by a collection agency who has since included this collection on all - of my credit reports, even following my report to them th...

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Professional Finance Company, Inc. Debt collection communication tactics used obscene/profane/abusive language

May 10, 2016 - I have tried calling the collection agency to resolve my financial issue, because I am hard of hearing and they wo n't communicate with me on speaker phone. So then I ask if they could communicate with me via email and they refuse. They told me to got get a different phone. First of all I do not owe the debt it was paid by - -. I tried contacting them and they said the the - Doctor has to talk to them directly. The doctors office refuses to do this. Do n't I have the right to resolve my issue? ...

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Professional Finance Company, Inc. Debt collection disclosure verification of debt right to dispute notice not received

January 31, 2016 - Dear Sirs, I was attending school at - - College in - Colorado, going on my second semester ( In - of - ). In the end of -, I received a phone call from - where I found out that my mother had -. I had to leave school to go take care of her in - - -, -. When I came back, in - of -, I found that ( - - COLLEGE ) had sent a bill that they said I owed in the amount of $740.00 to a collection agency, by the name of PROFESSIONAL FINANCE COMPANY, located at - - - # -, -, CO -. Phone nubers ( - ) - and ( - ) -. I basically ...

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Professional Finance Company, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

January 7, 2016 - The original Debt came from - - -. The debt was an error or their part and was not a valid debt. I contacted - regarding this in - of -, they then contacted Professional Finance, which is the collection agency to advise this was not a valid debt, and requested it be revoked and removed form my credit report due to their error- this was not done by Profession finance. I pulled an annual credit report in - of - to discover this debt is still showing from this creditor and collection agency as an open account. So not only is it still showing as an open account, it is stil...

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Professional Finance Company, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

December 22, 2015 - PROFESSIONAL FINANCE CO IS REPORTING A DEBT ON MY CREDIT REPORT THAT WAS PAID TO THE ORIGINAL CREDITOR. THEY HAVE NO REASON TO REPORT THE DEBT SINCE IT IS NOT OWED TO THEM. ...

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Professional Finance Company, Inc. Debt collection false statements or representation attempted to collect wrong amount

December 16, 2015 - Received a call that left a voice mail message about PFC Number was - - -. In the message they said to look up online aboutPFC.com No indication of who they were looking for, or what the debt was. Checked my credit report and found there is no negative information on it. Also, I have no unpaid debts. Does n't sound like a legitimate debt collection agency at all!!!! Also I have received no notices for debt collection. Nothing absolutely nothing in writing. Made several calls to the number given and always straight to voice mail due to " high call volume '' Seriously? A debt coll...

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Professional Finance Company, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

October 13, 2015 - Small town in -. Rented a house for - year. Water bills paid on time. Moved out due to retiring from - - -. Disconnected water account prior to moving from - to -. New tennant moved in to - house and apparantly garnered free water services ( still in my name ). Landlord and city were contacted about the new tennant needing to pay this debt. The account was eventually changed in to the new tennant 's neme but the amount pending remained in my name and the tennant never paid it or owned up to it. It is a small amount of money, easlily paid. My issue is based on principal....

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Professional Finance Company, Inc. Debt collection disclosure verification of debt right to dispute notice not received

October 2, 2015 - I was notified through a credit monitoring service that I have a collection outstanding with Professional Finance Company - -, -, Colorado. I contacted them on Friday - -, 2015, in order to get verification that 1. ) the debt is valid and 2. ) information regarding from whom the alleged debt is being collected, 3. ) any sort of proof that I was properly served by the alleged debt collector and/or the debt collection agency ( i.e. a certifiied mail receipt or something like that. ) The representative refused to give me proper information and stated that if I were to determine tha...

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Professional Finance Company, Inc. Debt collection communication tactics threatened to take legal action

September 23, 2015 - On -/-/- I received a call from - ( would not disclose last name ) of Professional Finance Corporation of -, Colorado about a debt of $33.00 from - - -. They wanted payment made over the phone. I refused not knowing whom I was talking to. I asked for details and followed up with - ( would not reveal last name ) from -. The file number was -. Upon review of the file - informed me that my insurance company had not been billed by - and he would do so. Not trusting the system I went to Professional Finance Corporation in - Colorado on -/-/- and ...

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Professional Finance Company, Inc. Debt collection communication tactics frequent or repeated calls

September 19, 2015 - This company called PROFESSIONAL FINANCE CO is filing on my credit report even though I pay them every month. When I checked my credit report on - -, 2015 I noticed that they were reporting the incorrect balance and have n't even sent any type of bill or notices to me. ...

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Professional Finance Company, Inc. Debt collection disclosure verification of debt right to dispute notice not received

August 31, 2015 - I have never received a right to dispute or a validation of debt. Furthermore, I have filed previous complaints alleging re-aging and inaccurate credit reporting. I am attaching a copy of my - credit files, provided directly from the credit bureaus. These documents prove that the date of first delinquency and date of removal are all different. With correct reporting this would be impossible. The date of first delinquency is a firm unchanging date that must remain the same between bureaus as it is a record of fact, a singular point in time that the alleged debt became delinquent. The bureaus...

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Professional Finance Company, Inc. Debt collection disclosure verification of debt right to dispute notice not received

August 30, 2015 - Professional Finance Company is attempting to collect debts for - and -. I have never received validation of this debt, nor any proof that this debt is actually owed and I am responsible. Furthermore, for it even be possible for this debt to be mine, PFC would have engaged in re-aging. Re-aging is a violation of my consumer rights and the FCRA. Collection companies participate in this act to maximize their collection time. Failure to validate this debt is also a violation of my consumer rights. PFC can be held liable with fines for such activities. ...

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Professional Finance Company, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

August 12, 2015 - Collection attempt is being made for a medical bill from a provider that I have not seen since 2009. I contacted the medical provider and confirmed that I had no outstanding bills. I have request contact from the collection company through faxes and USPS and have not heard from them. ...

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Professional Finance Company, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

August 1, 2015 - I call - customer service and told them my address -, T- - ends at - the - day of - PREVIOUS BALANCE Payment Receive -/-/2014 $26.00, - there lease agency told I had to move out this apartment on - -, 2014 at -. I move with - and call and told - customer service to disconnect - account on - -,2014. see on this Bill Date : -/-/14 Past Due After -/-/14. Current Gas Charge Total - TA-/FEE CHARGE TOTAL - CURRENT CHARGES - TOTAL AMOUNT DUE -. Are someone at - employer and employee steals and uses your personal informati...

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Professional Finance Company, Inc. Debt collection communication tactics frequent or repeated calls

July 14, 2015 - Professional Finance Company calls my home and cel phone on a regular basis. They have - accounts for me regarding medical bills that never should have been submitted to them in the first place. They will not provide a billing statement regarding these debts. I 've asked multiple times for them to send me a statement and they said they do not do that. They want a credit card on file so they can charge it on a monthly basis. I want a billing statement, I 've asked repeatedly, and they refuse to provide one. Until they do, I will not pay them a penny. ...

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Professional Finance Company, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

June 4, 2015 - I am on the Do Not Call registry. This number called me and gave me an account # - for a debt of $ - for - . They tried to verify more personal information from me. I only gave name and DOB. I do not owe any medical debt that I am not already paying off from a number of years ago. This is not anything I have a debt for. ...

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Professional Finance Company, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

May 20, 2015 - I have a collection on my credit report for over - and at that time I had insurance and was covered 100 %. This collection is a mistake and I have tried to resolve this matter with the credit bureaus as well as with the company which has yielded no results. ...

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Professional Finance Company, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

May 20, 2015 - I contacted - about a collection account on my credit report. I had no knowledge of this account and have never used -. I have never lived at the service address on file with -. I have never used - and have never set up an account with them. I asked them to provide any documentation verifying I was the one who set up the account and they could not because I was not the one who set this account up. They have no lease, no picture ID, no signature, and did not have my permission to set up an account in my name. ...

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Professional Finance Company, Inc. Debt collection disclosure verification of debt right to dispute notice not received

April 15, 2015 - Company is -, a Billing Co, for - - Hospital. Addr - - - - - - - - - Ph - - - in collusion with PROFESSIONAL FINANCE COMPANY a collections Co that did not notify me of the debt in writing or by phone or make any attempt to collect it or allow me to dispute, which I would have done immediately because I do n't owe it, before just directly placing a negative on my credit report and dropping my score by - points & destroying my credit for 7 years. I believe this is illegal. Their info. PROFESSIONAL FINANCE COMPANY Ph - - Company Address : -...

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Professional Finance Company, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

April 3, 2015 - I paid the balance that was due and given to me then a month later they sent me a bill for another - dollars. I will not pay it because it was arbitrarily charged for services not performed. I paid for what was done. The Collection company is listed on my report as Professional Finance - ...

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