Prestige Financial Services, Inc. consumers have reported over 120 official complaints. Out of the 120 consumer complaints against Prestige Financial Services, Inc., 13% were disputed by the consumer (i.e. the consumer was not happy with how Prestige Financial Services, Inc. responded to their complaint) and 99% were processed in a timely manner. 23% of consumer complaints against Prestige Financial Services, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Stop CallsPrestige Financial Services, Inc. Consumer Loan managing the loan or lease May 26, 2016 - Collected 2 payments when only authorized to withdrawal one. Credited one payment back & now stating that last payment was on -/-/16 when in fact it was made -/-/16.... |
Prestige Financial Services, Inc. Consumer Loan managing the loan or lease May 23, 2016 - My auto financing company continually harasses and uses threatening tactics. My payment is due on the - of every month. I have never been 30 days late on my auto loan. Anytime I do n't pay of the - or have a promise to pay. They harass me everyday via text messaging, phone calls, and email. Usually it 's a phone call and text on the daily. I 've received threats that they 're coming to pick up my vehicle. They informed me that I 'm going to have to pay double. There very rude and nasty when I do speak to them... |
Prestige Financial Services, Inc. Consumer Loan problems when you are unable to pay May 10, 2016 - I am continually harassed about making my payment. They will send me text messages saying they are making a payment with or without my authorization. I am never more than 10 days past my due date when making a payment. They continue to text me and tell me they will repossess my vehicle the next morning if I do not make a payment immeadiately. If I am unable to take their phone call they will call a list of references I was required to give them to be able to finance my vehicle. I have not given them the authorization to harass my references but they do. I ask them for proof of the ability to r... |
Prestige Financial Services, Inc. Consumer Loan taking out the loan or lease May 8, 2016 - I had a loan with Prestige Finance on my automobile. In - - I refinanced that automobile with - - to bring my interest rate down. I have made numerous calls to Prestige to please close my account because it looks like I have - auto loans on my credit report, when I only have the -. - - paid - - the total amount of the loan on - -, -. Prestige has agreed that the loan is paid in full and that they will close the account. This was told to me in - -, -, - -, -, - -, - -, - and in - -, -, that they were sorry and woul... |
Prestige Financial Services, Inc. Consumer Loan problems when you are unable to pay April 29, 2016 - I financed a new vehicle in 2012, while having a job of 44 years. I became - and are now receiving SS benefits. With being on a fixed income, medications such as - - and doctor bills, then regular cost of living, housing, etc these very high monthly payments are a struggle. All I 'm asking is to lower my monthly payments, so I have a vehicle for doctors appts, grcery store, church, etc. My finance company refuses to help me.... |
Prestige Financial Services, Inc. Consumer Loan problems when you are unable to pay April 1, 2016 - Previously, my husband and I submitted a complaint because of some inappropriate communication and solicitation from Prestige Financial and their agents. Upon receiving the complaint, Prestige contacted us and stated that the agents in violation were no longer handling the account and we were being forwarded to - -. - contacted me and we discussed plans to rectify the accounts instability. We made an agreement that payments of $320.00 would need to be received every month for 5 months before we could transition into a " fresh start ''. I agreed and began making payments, in - ( I... |
Prestige Financial Services, Inc. Consumer Loan managing the loan or lease March 30, 2016 - I agreed to have an ach payment from my checking account on -/-/- and they drafted the payment on -/-/- which caused my account to become negative i sent screenshots to them and they said they would take care of it, I adviced them because of there mistake and the ripple effect of other bills taken out of the same account that i needed sometime to get my affairs back in order. They harrassed me about the payment and asked have i ever made a mistake. I then emailed them a Cease and Desist as I would be contacting a lawyer for advice. They are still calling, texting and emailing me stil... |
Prestige Financial Services, Inc. Consumer Loan problems when you are unable to pay March 27, 2016 - Had a vehicle loan with Prestige auto, after years of paying and being harassed by the company we voluntarily gave back the vehicle we then filed bankruptcy in 2006 and Prestige was an account on the bankruptcy, I have requested this to be deleted off my credit report and no one is doing this also there i a address in - on my credit I have only lived in - My entire life never anywhere else. This has caused me no to get jobs, places to live and loans ... |
Prestige Financial Services, Inc. Consumer Loan problems when you are unable to pay March 10, 2016 - I purchased a vehicle around - 2008. Due to financial difficulties, I fell behind on my payments, and the vehicle was repossessed. The company sold the vehicle, and filed a judgement against me. They are stating that I owe over the purchase amount of the vehicle. ... |
Prestige Financial Services, Inc. Consumer Loan managing the loan or lease February 26, 2016 - I became aware that Prestige was storing my credit card info in some part in their system and via a 3rd party system I requested on several occasions that the information be removed, that I had n't consented nor was I told that my credit card number will be stored To this request I received push back and was ultimately that Prestige only keeps the last - digits of my card info I was told their 3rd party vendor - - houses the information. Again I asked that the information be removed and that was again met with resistance. I was told to contact - - which on -/-/2016 I did. ... |
Prestige Financial Services, Inc. Consumer Loan problems when you are unable to pay February 11, 2016 - Well I got a loan on a - Toyota Corolla. The Dealer told me to drive the car for one year and pay on time.He told me I could refinance. That did not happen. I pay - a month for 72months. By the time I get through paying for that car. I will have given them $37000.00 Which is outragous I have already given them over - dollars. ... |
Prestige Financial Services, Inc. Consumer Loan problems when you are unable to pay December 21, 2015 - Prestige Financial reported falsely on my credit report that I owe $14000.00, the car has been repossesed and the amount should reflect the sale of the vehicle and in amount due that is left over as a result. Further they continue to harass me via email with false alligations and tactics. ... |
Prestige Financial Services, Inc. Consumer Loan problems when you are unable to pay problems when you are unable to pay October 28, 2015 - I am writing to file a complaint against Prestige Financial Inc. for harassment and illegal collection practices. I have had the nightmare of dealing with this company, and it is time someone put a stop to their tactics. My account representative is - -, and he has, on numerous occasions, threatened me, belittled me, and insulted my character through emails, text messages, and telephone conversations. Yes, I have had difficulty making payments but it does not warrant being subjected to this type of treatment. He and the - of Collections, - -, have harassed me day after day. I ha... |
Prestige Financial Services, Inc. Consumer Loan problems when you are unable to pay problems when you are unable to pay October 15, 2015 - My auto loan company started to call me at my place of employment, leaving messages on a shared voicemail, sending emails through my work email, making repeat phone calls through my work phone. When calling my work cell at no time do they ever mention 1. who they are 2.that they are debt collector, just their name and to call them. After getting repeat phones calls from the time I arrive at work until - at night. -/-/- I sent a email to the manager to stop harrassing me while I 'm working. i received his response on -/-/- stating the he place the cease and desist on my account, as... |
Prestige Financial Services, Inc. Consumer loan managing the loan or lease October 5, 2015 - I made arrangements for my vehicle payment to be deducted from my bank account -/-/-. I noticed when I checked my bank account that the item was returned. I then went online and made the payment -/-/- using my bank card. The message I received online from Prestige Financial advised that the payment would post to my account -/-/-. I received a text message -/-/- from Prestige advising that my account was 31 days late and that I needed to make a payment. I contacted Prestige and advised that I had already made the payment. They advised that it was not posted until today -/-... |
Prestige Financial Services, Inc. Debt collection communication tactics frequent or repeated calls October 4, 2015 - The are calling me from different numbers, texting me, and emailing for a a payment on my car. Threating to repo my car pull my contract, just harassing me, and it starts before my payment is due and the worst part they report to the credit bureau and they have not reported me late one time so im not understanding why all the harassment. ... |
Prestige Financial Services, Inc. Consumer loan managing the loan or lease September 30, 2015 - I funded a loan with Prestige Financial during my Chapter - bankruptcy. My first payment was due before my bankruptcy was finalized and I told them they needed to change the initial due date. I am currently 26 days late due to major loss of income and they call me at least once a day, and email me as well. I have requested they not contact me, other than - Mail, and prior to 30 days late. I have been threatened to not risk this '' - late payment status ], to govern myself accordingly, '' and that I must not need this car. '' I was told they would attempt payment on - and I state... |
Prestige Financial Services, Inc. Consumer loan problems when you are unable to pay July 9, 2015 - Continued Harrasment By Daily Phone Calls & Daily E-Mails Received by Different Prestige Financial Services Employees '' After I Filed A Complaint With CFPB in - or - of - and Set-Up a Payment Plan With Prestige Please See All '' E-Mails Received To Date. ... |
Prestige Financial Services, Inc. Consumer loan problems when you are unable to pay July 7, 2015 - I have received text messages that I never authorized. The text have threatened repossession. I have received emails threatening repossession. I had been in a bankruptcy at which they contacted me while I was in it. Received a text and a voicemail back to back. I have email and text saved ... |
Prestige Financial Services, Inc. Consumer loan problems when you are unable to pay June 28, 2015 - I have a loan through Prestige Financial Services. I purchased the vehicle in -, - -/-/- and relocated to - - because of medical issues after a car accident. The car then broke down and I was told by the mechanic that the car was a salvaged vehicle. Due to prestige telling me -/-/- that they will finance the repairs, I decided to stick with the vehicle even after being told by the mechanic fixing the vehicle that I would be better off getting rid of the vehicle because of the underlying issues. In -/-/- I became delinquent due to some unexpected and unforseen expense... |
Prestige Financial Services, Inc. Consumer loan taking out the loan or lease June 25, 2015 - I am currently purchasing a car, financed by Prestige Financial Services. The day before the due date, the persistent calls, text, and emails start. If I am late the emails become very rude, abrasive and threatening. When it 's brought to their attention the context of the email, the answer is, anyways it needs to be paid. Upon further investigation and trying to refinance the vehicle, I 've found out I owe - on what the car is worth at the moment. The crude and inconsiderate tactics of this company alone makes a consumer not ever want to deal with them again. I have contacted the - prev... |
Prestige Financial Services, Inc. Consumer loan managing the loan or lease June 17, 2015 - I have a car loan with Prestige Financial. They are a predatory lender and I believe they have been involved with criminal activity by defrauding me for the past - years while I was making my loan payments. For - years I have paid my loan and not - has went to the principle. They have charged me so many fees that its impossible to pay off the loan. I have stopped making my payments and informed them that all communication will be done in writing which they do n't want to do. I will not talk to them on the phone because they lie and like to twist the truth so I want all communication t... |
Prestige Financial Services, Inc. Bank account or service account opening, closing, or management June 12, 2015 - Prestige Financial Services entered inquiries on to my - and - - credit reports without my authorization and when contacted had no record of me and this was linked to id theft .and not authorized by me. ... |
Prestige Financial Services, Inc. Consumer loan managing the loan or lease June 11, 2015 - After several weeks of disputing fees assessed on a vehicle declared as a total loss and paid off by my insurance company I attempted to settle a debt with Prestige Financial. I provided payment authorization over the phone to a Prestige rep in order to settle the account in full. The rep neglected to process my payment resulting in continued fees/interest being assessed on a vehichle that has already been paid off by the insurance company and the GAP insurance company. Prestige also restricted my online access preventing me from posting a payment online which again has resulted in continued c... |
Prestige Financial Services, Inc. Debt collection communication tactics frequent or repeated calls May 20, 2015 - I get paid bi-weekly, and there are times i make my payment a couple days late from my due date but I always make my payments within the month. Example : payment due on the - of every month i get a text/call/email on that day from my lender, the next day they call me again text/email/phone, third day they will threat they will start calling my reference to if i dont call to make a payment. I dont understand why this lender threat me every month when i make my payments, i have never miss a month of payment with them. I need this to stop. they call my phone/email/text me and then do the same ... |
Prestige Financial Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine May 19, 2015 - I have disputed the issue with the company. However, I have not received any correspondence. Unfortunately, I was the victim of identity theft. I have done everything required of me by law to dispute the fraudulent items on my credit report. I sent a letter to Prestige '' - via USPS certified mail. The company refuses to honor my rights under the FDCPA & the FCRA as a victim of identity theft to remove the fraudulent inquiry that was submitted without my knowledge, consent and/or authorization. Please find attached the notice that was sent out along with the attached certified receipt. Inf... |
Prestige Financial Services, Inc. Debt collection false statements or representation attempted to collect wrong amount May 12, 2015 - I purchased a - Toyota Camry in - with gap insurance for $15000.00 using Prestige Financial. I became diligent for a few months when I lost my job and started a repayment plan. They had called all my family, my work, they threatened me by telling me I would go to jail, etc. Until I requested that we only communicate through email. It got better and they were set up to have direct deposit come out of my check as then they contacted a friend a few weeks after receiving my payments that they were to repo my car. It was actually in the process of being shipped from - to - where I pic... |
Prestige Financial Services, Inc. Consumer loan managing the loan or lease May 8, 2015 - My vehicle was declared a total loss by the insurance company. I have both full coverage care insurance and GAP insurance to cover the vehicle contract for fees that the insurance company did not cover. My insurance company paid the claim and the GAP carrier provided information to cover additional expenses with the exception of a $ 54- $56.00 NSF fee that was incurred earlier in the contract period. After those payments were received by the vehicle lease company I was charged excessive 'interest fees ' on the outstanding balance. The only outstanding balance was an old NSF fee that the comp... |
Prestige Financial Services, Inc. Consumer loan problems when you are unable to pay April 28, 2015 - I am writing because I have been disputing an item PRESTIGE FINANCIAL SVCS on my credit report that is inaccurate and out of date. I have disputed this items several times with no results. The company should have removed it back in -/-/- but keep updating the information as if the account is still opened. This account was closed in -/-/- due to vehicle repossession through bankruptcy dismissal and placed in collections for the balance different after the car was resold in -/-/-. ... |
Prestige Financial Services, Inc. Consumer loan problems when you are unable to pay April 19, 2015 - My Complaint Is With PRESTIGE Financial Located In - - -, UT -After Contacting Them In Good Faith '' And To Inform Them Of My Intent To Pay Be Will Be Late & After Submitting Copies Of Proof of My Current Tax Lien Issues Due To My Recent Divorce, Several of their Employees Have Continued To Call My Home Several Times A Day While I 'm At Work or Out of Town, to Send Text Messages To My Cell Phone ** ( After I Informed them Not To a Year Ago ) **, Sending Several E-Mails By Different Collectors from their Firm to my Personal E-mail Address Daily, They Have Contacted My Family Member... |