Review and analysis of over 41 complaints against Prestige Financial Services, Inc.
Prestige Financial Services, Inc. consumers have reported over 41 official complaints related to Managing the loan or lease. Out of the 41 consumer complaints against Prestige Financial Services, Inc., 22% were disputed by the consumer (i.e. the consumer was not happy with how Prestige Financial Services, Inc. responded to their complaint) and 100% were processed in a timely manner. 37% of consumer complaints against Prestige Financial Services, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Prestige Financial Services, Inc. Consumer Loan managing the loan or lease May 26, 2016 - Collected 2 payments when only authorized to withdrawal one. Credited one payment back & now stating that last payment was on -/-/16 when in fact it was made -/-/16.... |
Prestige Financial Services, Inc. Consumer Loan managing the loan or lease May 23, 2016 - My auto financing company continually harasses and uses threatening tactics. My payment is due on the - of every month. I have never been 30 days late on my auto loan. Anytime I do n't pay of the - or have a promise to pay. They harass me everyday via text messaging, phone calls, and email. Usually it 's a phone call and text on the daily. I 've received threats that they 're coming to pick up my vehicle. They informed me that I 'm going to have to pay double. There very rude and nasty when I do speak to them... |
Prestige Financial Services, Inc. Consumer Loan managing the loan or lease March 30, 2016 - I agreed to have an ach payment from my checking account on -/-/- and they drafted the payment on -/-/- which caused my account to become negative i sent screenshots to them and they said they would take care of it, I adviced them because of there mistake and the ripple effect of other bills taken out of the same account that i needed sometime to get my affairs back in order. They harrassed me about the payment and asked have i ever made a mistake. I then emailed them a Cease and Desist as I would be contacting a lawyer for advice. They are still calling, texting and emailing me stil... |
Prestige Financial Services, Inc. Consumer Loan managing the loan or lease February 26, 2016 - I became aware that Prestige was storing my credit card info in some part in their system and via a 3rd party system I requested on several occasions that the information be removed, that I had n't consented nor was I told that my credit card number will be stored To this request I received push back and was ultimately that Prestige only keeps the last - digits of my card info I was told their 3rd party vendor - - houses the information. Again I asked that the information be removed and that was again met with resistance. I was told to contact - - which on -/-/2016 I did. ... |
Prestige Financial Services, Inc. Consumer loan managing the loan or lease October 5, 2015 - I made arrangements for my vehicle payment to be deducted from my bank account -/-/-. I noticed when I checked my bank account that the item was returned. I then went online and made the payment -/-/- using my bank card. The message I received online from Prestige Financial advised that the payment would post to my account -/-/-. I received a text message -/-/- from Prestige advising that my account was 31 days late and that I needed to make a payment. I contacted Prestige and advised that I had already made the payment. They advised that it was not posted until today -/-... |
Prestige Financial Services, Inc. Consumer loan managing the loan or lease September 30, 2015 - I funded a loan with Prestige Financial during my Chapter - bankruptcy. My first payment was due before my bankruptcy was finalized and I told them they needed to change the initial due date. I am currently 26 days late due to major loss of income and they call me at least once a day, and email me as well. I have requested they not contact me, other than - Mail, and prior to 30 days late. I have been threatened to not risk this '' - late payment status ], to govern myself accordingly, '' and that I must not need this car. '' I was told they would attempt payment on - and I state... |
Prestige Financial Services, Inc. Consumer loan managing the loan or lease June 17, 2015 - I have a car loan with Prestige Financial. They are a predatory lender and I believe they have been involved with criminal activity by defrauding me for the past - years while I was making my loan payments. For - years I have paid my loan and not - has went to the principle. They have charged me so many fees that its impossible to pay off the loan. I have stopped making my payments and informed them that all communication will be done in writing which they do n't want to do. I will not talk to them on the phone because they lie and like to twist the truth so I want all communication t... |
Prestige Financial Services, Inc. Consumer loan managing the loan or lease June 11, 2015 - After several weeks of disputing fees assessed on a vehicle declared as a total loss and paid off by my insurance company I attempted to settle a debt with Prestige Financial. I provided payment authorization over the phone to a Prestige rep in order to settle the account in full. The rep neglected to process my payment resulting in continued fees/interest being assessed on a vehichle that has already been paid off by the insurance company and the GAP insurance company. Prestige also restricted my online access preventing me from posting a payment online which again has resulted in continued c... |
Prestige Financial Services, Inc. Consumer loan managing the loan or lease May 8, 2015 - My vehicle was declared a total loss by the insurance company. I have both full coverage care insurance and GAP insurance to cover the vehicle contract for fees that the insurance company did not cover. My insurance company paid the claim and the GAP carrier provided information to cover additional expenses with the exception of a $ 54- $56.00 NSF fee that was incurred earlier in the contract period. After those payments were received by the vehicle lease company I was charged excessive 'interest fees ' on the outstanding balance. The only outstanding balance was an old NSF fee that the comp... |