Prestige Financial Services, Inc. Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

Prestige Financial Services, Inc. Consumer loan department,

Vehicle loan Taking out the loan or lease Texas

I am currently purchasing a car, financed by Prestige Financial Services. The day before the due date, the persistent calls, text, and emails start. If I am late the emails become very rude, abrasive and threatening. When it 's brought to their attention the context of the email, the answer is, anyways it needs to be paid. Upon further investigation and trying to refinance the vehicle, I 've found out I owe - on what the car is worth at the moment. The crude and inconsiderate tactics of this company alone makes a consumer not ever want to deal with them again. I have contacted the - previously and the calls, text, and emails stopped for about - months. Only to be turned over to another finance person and the calls and emails are more rude and threatening as ever. I was unaware that there is no grace period available on this loan, however, I always pay the bill monthly.

Prestige Financial Services, Inc. customer in Texas
Jun 25, 2015

* Source: CFPB Complaint Database

Prestige Financial Services, Inc. response to complaint:
Closed with explanation

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