Prestige Financial Services, Inc. Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Prestige Financial Services, Inc. Consumer loan department,

Vehicle loan Managing the loan or lease Missouri

My vehicle was declared a total loss by the insurance company. I have both full coverage care insurance and GAP insurance to cover the vehicle contract for fees that the insurance company did not cover. My insurance company paid the claim and the GAP carrier provided information to cover additional expenses with the exception of a $ 54- $56.00 NSF fee that was incurred earlier in the contract period. After those payments were received by the vehicle lease company I was charged excessive 'interest fees ' on the outstanding balance. The only outstanding balance was an old NSF fee that the company neglected to advise me of. I do not believe it is in the consumer 's best interest to have interest fees assessed on an amount that was not disclosed until AFTER the insurance company declared the vehicle a total loss. I also do not believe it is in the consumer 's best interest to have interest fees assessed on an amount that is different from what was provided to the insurance company and the GAP carrier.

Prestige Financial Services, Inc. customer in Missouri
May 08, 2015

* Source: CFPB Complaint Database

Prestige Financial Services, Inc. response to complaint:
Closed with explanation

Consumer disputes how Prestige Financial Services, Inc. handled their complaint

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