Review and analysis of over 160 Other Mortgage complaints against Servis One, Inc.
Servis One, Inc. consumers have reported over 160 official complaints related to Other mortgage. Out of the 160 consumer complaints against Servis One, Inc., 15% were disputed by the consumer (i.e. the consumer was not happy with how Servis One, Inc. responded to their complaint) and 95% were processed in a timely manner. 0% of consumer complaints against Servis One, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Servis One, Inc. Mortgage loan modification,collection,foreclosure January 12, 2017 - I offered the, Deed in Lieu of Foreclosure, option in that, I would agree to vacate the property. I noticed on the, BSI Financial Website, that the company had a, " Cash for Keys Program, '' provided as needed. I asked about the Program, and was told that they, ( BSI Financial, ) would be glad to help. So, I mentioned a statement from the - - - to BSI Financial, concerning, the Cash for Keys Relocation allowance, being raised from $2000.00, to $3000.00 per property. Reference :. The Cash for Keys ' Relocation allowance is being raised to $3000.00 per property ( from $2000.0... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure July 29, 2016 - Got behind in payment, the property went into Bankruptcy. the lender got relief from stay. Now I 'm able to bring the loan current, lender/servicing company will not sent escrow or my self reinstatement and the sale date is -/-/2016... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account June 30, 2016 - We purchased a home and had a mortgage through - - -. Late 2014 our home loan was sold to BSI Financial. With - - -, we were never behind in our monthly payments. Before BSI even gave us a monthly statement, we recieved word that we were behind in our morgage. Furthermore, we did not recieve a morgage statement for - or three months, so we made our monthly payments to - - - in the mean time. This payment was some $6000.00 dollars. THEN, BSI was given the money we had paid to - - -, but instead of putting it towards the morgage statements for the mo... |
Servis One, Inc. Mortgage settlement process and costs January 5, 2016 - My wife and I signed a deed of lieu off foreclosure on - - with BSI Financial Services, with the agreement of a - check of $10000.00 for relocation fees, we vacated our premises on - on - per our agreement. and we still have not received the - check from BSI financial Services. ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account December 12, 2015 - I am writing to you in the hopes that you can help. My mortgage company, BSI Financial, whom my mortgage was sold to has been causing continued harassment and grief. I am a single woman working to pay my house off and this company 's only mission seems to be to continue to make it more and more difficult to do this. I came to the end of a loan modification beginning 2015 and my mortgage became at an adjustable rate. I had been making payments of - and now my payments are at - a month. As this lump sum was difficult to make by the first of every month I called them and asked if we could b... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account November 18, 2015 - BSI Financial abused our fiduciary relationship and manage my escrow account badly. More than twice over the last three years BSI has paid insurance after the expired date more than two times. I get mortgage adjustment that vary with huge gaps for example $1200.00 to $1700.00. Often, I call BSI customer service and their answers are given as if there is no shared resource information that tracks properties connected to the account, the number of insurances and taxes to be disbursed, etc. ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account November 10, 2015 - This is my 3rd complaint against this same " mortgage company '' I 've been trying to get this mortgage to honor the agreement that I had with - - - for 2 years now. I mailed a certified letter on -/-/- signed on -/-/- to BSI Financial for the following documents to be sent to me. As of -. I have not received ANY documents. The documents that I requested were my Hud-1 Settlement Statement, Copy of the Promissory Note, Deed of Trust, - Uniform Loan Application, Truth in Lending Disclosure, Good Faith Estimate, Copy of - ( -/-/- ) ; Copy of tax credit, Copy of PM... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account November 7, 2015 - I am filing this complaint in hopes of getting relief from harassment and questionable business practices I endure from BSI Financial Services. I have an - loan on a condo I purchased -/-/-. BSI is the " loan servicer '' for my - mortgage. I am current on my mortgage, and have never paid after the " late fee '' date of any month since the loans inception. However every month beginning on the - until well after my mortgage payments are mailed and received, a BSI " in-house debt collector, '' continually phones me on a daily basis, at all hours, under the guise of a, " courtesy cal... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account October 22, 2015 - I received a notice of intent to collect a debt from BSI Financial Services and when I mailed my dispute along with my debt validation, and qualified written request they refused to comply. They keep sending me payoff letters stating they are attempting to collect a debt. I requested them to validate the debt which they have n't done. They have only responded with letters stating they are attempting to collect a debt. I have attached copies of the letters sent to their company. ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account October 9, 2015 - - Mortgage and BSI Financial , Inc., both mortgage servicers - failed to credit my mortgage account for HAMP payments. I had to sue them in small claims court in order to force them to comply with the law. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure October 1, 2015 - About -/-/- - - made a predatory loan to me on my home. It was a negative amortization loan which I did not understand. The balanced balooned to $ - when - bought -. I submitted multiple modification requests to - and later -. None were accepted because they kept claiming they lost the paperwork. - sold the note to a hedge fund after a failed attempted short sale. The hedge fund located in -, - has refused various modification proposals and a refinance that I arranged through - - -. They kept litigating to foreclose and take the property away from us... |
Servis One, Inc. Mortgage settlement process and costs September 23, 2015 - My wife and I fell behind on mortgage payments with -. We started a modification process, however - sold our loan to BSI Financial. BSI was not going to process our modification, however we filed a complaint about them with this bureau and BSI promptly contacted us and began our modification. Now, BSI approved us for a modification. I am just very dissatisfied with the modification because according to BSI they can not provide us with a better solution than a ARM because that is what we originally had with -. My question to them was, then why the modification if they were not going to... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account September 12, 2015 - Current mortgage servicer took over my account mid -/-/-. Made the - - payment and it was returned to me along with a letter stating they could not accept my payment because the previous servicer gave them records indicationg I had made no payments for seven months and my account was in foreclosure status. I provided documentation showing the payments were made and I was not in arrears. I have also provided documentation that my bankruptcy was discharged in -/-/- and all payments due the mortgage company were paid by the trustee of the court. I have sent them every piece of evi... |
Servis One, Inc. Mortgage credit decision / underwriting August 15, 2015 - -/-/2015To whom it concernsI applied for the HAMP application - -, 2015. I sent the application - ways. I sent it by email to a BSI Financial Services and to their - office. It was later determined that the information was not being processed and had been sitting in someone 's inbox. I resent the information on - -. I received a confirmation letter on - - that all of the information was being processed. The loan information was transferred from one representative to another on - -. My wife and I have been calling ever since. Here are the days that we called or c... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure August 12, 2015 - I had a - loan and it has been passed through hands many times. At this point BSI Financial Services has my paper. There is an agent that has been recently assigned to my case and he sent out an independent contractor to put a padlock on my front door without any due process. I have a tenant in the home and he can not get inside. BSI financial services whom I have been in discussions will not return my calls and I have not been served any documents to substantiate their actions. I was in negotiations with BSI to arrange a cash for keys or a possible restructuring of my loan and they will no... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure May 14, 2015 - I received authorization, agreement and approval for a Dept of Justice National Attorney General Settlement loan modification from - - - including terms, interest rate and specific amount of principal reduction of $70000.00. See Attachment A. My loan was sold to BSI Financial Services who as my new servicer is obligated, instructed and Mandated by the Dept of Justice Consent Decree to honor the terms for permanent modification from - - -. See Attachment - pages - -. Upon agreement and confirmation by BSI that I successfully complied with and completed the trial per... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure April 13, 2015 - I was approved for offered and accepted Department of Justice Attorney General Modification trial modification term by - - - who subsequently after successful completion of 2 months of the 3 month trial sold and transferred my loan in question to BSI Financial Services as the new servicer. As stipulated the DOJ Attorney General Settlement Consent Judgement in exhibit A section M Transfer of Services of Loans Pending for Permanent Loan Modification pages - and -, and as agreed and confirmed by BOTH - - - and new servicer BSI Financial Services it is mandated and agreed t... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure April 1, 2015 - I applied for a loan modification through BSI in -. Ileft several messages with BSI including messages to my accountspecialist and the account manager. No one will return my calls! When I finally got through to customer service they either hungup on me or put me on hold for an extremely long time. BSI will not acknowledge receipt of my application. I was able to finally get through - and eachtime the representative stated they did n't have my information. I have several fax confirmations confirming the package wasrepeatedly sent. I have also been making my payments but BSIrefuses to ackn... |