Servis One, Inc. Mortgage Complaint

Servis One, Inc. Mortgage department,

Other mortgage Loan modification,collection,foreclosure Georgia

I applied for a loan modification through BSI in -. Ileft several messages with BSI including messages to my accountspecialist and the account manager. No one will return my calls! When I finally got through to customer service they either hungup on me or put me on hold for an extremely long time. BSI will not acknowledge receipt of my application. I was able to finally get through - and eachtime the representative stated they did n't have my information. I have several fax confirmations confirming the package wasrepeatedly sent. I have also been making my payments but BSIrefuses to acknowledge that. Anything Consumer Finance can dowill be greatly appreciated! I do not want to lose my homesimply because BSI refused to communicate with me.