Servis One, Inc. Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Servis One, Inc. Mortgage department,

Other mortgage Loan servicing, payments, escrow account Florida

BSI Financial abused our fiduciary relationship and manage my escrow account badly. More than twice over the last three years BSI has paid insurance after the expired date more than two times. I get mortgage adjustment that vary with huge gaps for example $1200.00 to $1700.00. Often, I call BSI customer service and their answers are given as if there is no shared resource information that tracks properties connected to the account, the number of insurances and taxes to be disbursed, etc.

Servis One, Inc. customer in Florida
Nov 18, 2015

* Source: CFPB Complaint Database

Servis One, Inc. response to complaint:
In progress

Created with Highcharts 4.2.3Servis One, Inc.Complaint HistoryComplaints5/20126/20128/201211/20121/20132/20133/20135/20136/20138/20139/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Servis One, Inc.Loan servicing, payments, escrow account0.9%96.9%0.4%0.9%0.9%ClosedClosed with explanationClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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