Review and analysis of over 278 Fha Mortgage complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 278 official complaints related to FHA mortgage. Out of the 278 consumer complaints against Wells Fargo & Company, 16% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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WELLS FARGO & COMPANY Mortgage closing on a mortgage September 24, 2019 - Wells Fargo Home Mortgage keeps calling other people regarding the matters of My Home Mortgage. I filed the complaint on Wells Fargo Mortgage. It appears there not trying to resolve the issue by calling other people that has nothing to do with the issue. Wells Fargo Home Mortgage calls on a daily base other people in fact as I have for a witness. Wells Fargo Knows my phone number as well as mailing address regarding the matter.... |
WELLS FARGO & COMPANY Mortgage struggling to pay mortgage September 2, 2019 - I am requesting a one time 30 day courtesy foreclosure postponement. I've never been reviewed or considered for payment assistance options in the past. I've faxed in a complete payment assistance application packet to Wells Fargo directly and the foreclosure office - - -. I was unable to submit this application through the Wells Fargo online banking portal, " loan tracker '' as this feature was not available online as stated it was through the Wells Fargo online website. I am requesting a foreclosure postponement to be granted by either Wells Fargo or the foreclosure office -... |
WELLS FARGO & COMPANY Mortgage trouble during payment process March 8, 2019 - I have been a customer of Wells Fargo for many of years since -. I set up for my mortgage company to draft my payment on -/-/- and -/-/- from my Wells Fargo account.They drafted payment on -/-/-. I spoke with - at Wells Fargo yesterday evening and she informed me that my mortgage was sold to - in California on -/-/-. I did not received any notification from Wells Fargo. I get all my mails and statements from them. I am currently in bankruptcy and paying arreages. I am concerned about what to do. I know I will contact my attorney, but how can I be sure this is corre... |
WELLS FARGO & COMPANY Mortgage struggling to pay mortgage January 16, 2019 - I submitted an application for a loan modification in -/-/-. I was rejected without cause on -/-/-. I file a complaint with CFPB and was just informed today -/-/-, that Wells Fargo had completed their investigation. Which showed no fought. I informed the representative that Wells Fargo had begun and set a foreclosure sale date of -/-/- without following the legal foreclosure guidelines set forth by the State of North Carolina, which states that a leader must give : 45 day written notice before starting a foreclosure 30 Day Notice of Default Notice of Hearing Notice of Sale ... |
WELLS FARGO & COMPANY Mortgage struggling to pay mortgage December 14, 2018 - Back in -/-/- I tried to work with Wells Fargo on a loan Modification They could never find my paper work So recently I filed a complaint with you Complaint # - for which Wells Fargo said I was denied back in -/-/- now they are saying I was approved and never signed and returned the paper work for which they could never find??? Now after several months of phone tag a - - - Ext - tells me that i was accepted for a loan Mod but I never received the paper work back in -/-/- because they could never find my paper work. So which one was it Denied? or Accepted? Funny th... |
WELLS FARGO & COMPANY Mortgage closing on a mortgage September 25, 2018 - Wells Fargo has yet to provide the documents.... |
WELLS FARGO & COMPANY Mortgage closing on a mortgage September 14, 2018 - Wells Fargo Home Mortgage in there reply on -/-/18 about the California All purpose Certificate as there response I sign the document is not my signature as claim by Wells Fargo Home Mortgage Power of attorney is not my signature nor my printed signing. Futher more Wells Fargo Home Mortgage has yet to produce the proof of my signature to that document nor does Wells Fargo Home Mortgage been able to justify my signature. The document was sign by the Notary. I did not sign nor give consent to the Notary and was not ever giving or mail any copy of no California All purpose document. Wells fargo... |
WELLS FARGO & COMPANY Mortgage struggling to pay mortgage July 27, 2018 - I have called the bank multiple times over the last six months about the foreclosure. i can say it is nearly impossible to speak to a human being and after the answer i am transferred to three more departments. I've tried to work a payment option with the bank ( Wells Fargo ) but they told me i have to pay the whole back payment in full f i wanted to keep the house. I am trying to find out information about the foreclosure. There is nothing posted on any website. I want to keep my house.I feel like I'm not getting services from the bank that I should be receiving.... |
WELLS FARGO & COMPANY Mortgage closing on a mortgage February 19, 2018 - Wells Fargo Home Mortgage has not sent me what I have requested for the last 3 months which is the closing documents sign in 2009 as I have requested time after time. Wells Fargo Home Mortgage keeps sending me refinance documents in which I have never requested and a bunch of papers of the same thing in the package. I want the closing documents in 2009. I have my documents that was giving to me with over 20 signatures lines left blank. Wells Fargo Home Mortgage has been advoiding sending only what I have requested. There are several issues with the documents as other documents that have ye... |
WELLS FARGO & COMPANY Mortgage trouble during payment process August 9, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 180 days past due as of -/-/- to -/-/- 90 days past due as of -/-/- 60 days past due as of-/-/- 30 days past due as of -/-/-, -/-/-,-/-/-I am not sure how this happened, I believe that I had made my payments to you when I received my statements. How can you report me late so many times when I have records of paying?... |
WELLS FARGO & COMPANY Mortgage trouble during payment process June 24, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of - 2011 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account April 6, 2017 - My Chapter - bankruptcy was discharged and my mortgage account was closed. However, I did not pay late and I have been paying it on time. Wells Fargo has not update my account even though they sent me a notification on -/-/2016 that a change will be made. I am just asking to report my payments. Thanks... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account April 1, 2017 - Wells Fargo sent me a letter stating my escrow account has a shortage of $680.00. my payment now is $800.00. If I pay the shortage the new payment will be -, a $49.00 difference. If I do n't pay it, my payment will be $910.00. An increase of $100.00. this is not the first time this has happened. The same thing happened the second year after we bought the house. I have bought a house before this one and never had a problem like this. There was never more than a $25.00 difference each year. I just feel that Wells Fargo is - me around.... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 28, 2017 - Wells Fargo Home Loans purchased my mortgage in -/-/-. I was making payments to them from their online system for -/-/- and -/-/- of this year with no issue. I set up my -/-/- payment to be paid on -/-/-, and instead they sent the payment through on -/-/-. I contacted them when I noticed they were causing my bank acct to go negative on -/-/-. I contacted WF and was told to stop payment at my bank, and gave me a fax number to reimburse the NSF and savings transfer fees. I was then told by them that the payment would go through a few more times and there was no... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 28, 2017 - On -/-/- Wells Fargo conducted its annual escrow account review. It was determined that an escrow shortage of $1300.00. This amount could be divided and spread out over the next 12 payments making my mortgage payment $1200.00, or paid in one lump sum which would make my monthly payment $ -. I elected to send Wells Fargo a lump sum. On -/-/- I electronically sent two separate payments. One in the amount of $1300.00 and the other in the amount of $ -. Wells Fargo did not receive the payments until -/-/-*. On -/-/- those payments were reversed and held by Wells F... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure March 27, 2017 - - - -, MN - - : Wells Fargo Home Mortgage Modification I am in receipt of Wells Fargo Home Mortgage 's responses to : Myself ; The Minnesota Attorney General 's Office ; and The Consumer Financial Protection Bureau regarding my extreme opposition to Wells Fargo processing of home modifications and foreclosure processes. Attached is a chronological itemized list of events and supporting documentation regarding my account with Wells Fargo account from - - to present date. Wells Fargo 's response only includes documentation that attempts to support their position and intent... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 20, 2017 - We had a mortgage loan with Wells Fargo beginning on -/-/- in the amount of $140000.00. The loan was assumed on -/-/- and Wells Fargo records show that the payoff amount was $140000.00. A Qualified Written Request was sent to Wells Fargo on -/-/- asking for the amount of the mortgage at the time it was assumed, the name of the company assuming the loan and the amount held in escrow. The name of the company assuming/paying off the loan was not provided in their response of -/-/- nor the amount of the mortgage. I received a letter from - in -/-/- stating that th... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure March 15, 2017 - We were approved for a modification from Wells Fargo in - of -. IRS started to garnish our wages again and then placed a tax lien on the house 4 months after receiving the modification approval from Wells Fargo. We became behind again on our bills. We contacted Wells Fargo to see if we could make arrangements to bring the account current. I inquired about the modification and the - for Wells Fargo stated we did not have a modification on file and to submit an application for modification. We submitted the documentation for consideration. We went through the process and later they stat... |
Wells Fargo & Company Mortgage application, originator, mortgage broker March 7, 2017 - I was approached by - - at Wells Fargo ( - - - ) to refinance my mortgage in - of -. I agreed to terms, and we had a closing date of -/-/-. I made my traditional payment ( due the first of the month ) for - on -. Soon after, I was told that with my refinancing I would not have a - payment. I told - I had already made that payment, and asked what I should do. He directed me to customer service to get a refund. I called - on -/-/- at - and spoke with either - - or - - about getting a refund. I was told at first that the loan wo... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 3, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of - 2016 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Wells Fargo & Company Mortgage credit decision / underwriting March 2, 2017 - -/-/- changed insurance to - - -/-/- Insurance disbursed was - - where is that monies ) You said a partial refund was deposited into my escrow -/-/- of -. So that mean I should have been over my escrow amount. So I should have gotten a refund. Escrow statement dated -/-/- my - payment is - Escrow statement dated -/-/- my Current payment is - That is not my current payment. I am payment more for my Mortgage then suppose to based on the Escrow statements. Where is he refund. Someone is doing something with this money.... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure March 2, 2017 - My problem is with Wells Fargo, they are the servicer of my FHA mortgage loan and they are refusing to give me a chance to save my house. They are not assigning a dedicated contact to review my information, they are not even opening a case to consider my financial situation and have set a foreclosure auction date to sell my home. I feel this is wrong and that they should be allowing me to be considered for options to save my home because I suffered a true hardship, but am now in a more stable financial status. I worked as a - for 12 years but was hurt on the job in -/-/-. I had enoug... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure February 20, 2017 - The collections department at Wells Fargo began calling 2 or more times per day on -/17 against my wishes. The same day ( -/-/17 ), I spoke with collections and the re-entry team for next steps. The collections representative explained they would continue to call everyday for the remaining balance regardless of me speaking to collections and working directly with the re-entry department to handle the account. These practices carried out by the collections department are harrassment. The re-entry team stated I have 30 days to submit the necessary documents, I 've also shared this with ... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account February 9, 2017 - - -, 2017 ; Again in receipt of another stack of re-copied and duplicate WFHM paperwork, WFHM continues to resend duplicate information / responses to CFPB and the DOJ. This time the correspondence comes from - ( Executive Resolution Specialist / Customer Care and Recovery Group ). CC/Enc : to - of the NCDOJ. It is apparent in the continued re-sending and duplicated paperwork WFHM continues to re-copy and send in response, rather than send the information requested below. I have outlined plainly and simply the requests of my desired solutions and demands from WFHM, that they produc... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account February 4, 2017 - In receipt of the latest correspondence and again duplication of the same information WFHM continues to send in response to my submissions to the CFPB. - - sent the latest outline of her findings, in which she states that we 've carefully research these matters and are providing you with an update on our research. It 's as follows : 1 ) Communication within WF 2 ) Requests for compensation for late fees 3 ) WF commitment to customers 4 ) Payment history 5 ) Chapter - bankruptcy reaffirmation 6 ) Credit Reporting 7 ) Status of account 8 ) Written communication only 9 ) Savings account ... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account February 1, 2017 - " funds received '' of $1000.00, on -/-/- as Doc - shows under " activity since your last statement ''. same statement dated -/-/- under " important messages '' part of which reads " starting - -, - checks will be sent for all refunds, regardless of amount. '' no check but, a credit to my account. Wells Fargo did not do as statement reads. same mailing as Doc - & - explain the reason for refund and a credit ( not a check ). Wells Fargo did not allow me to be in control of the money they took from me. then after getting caught taking my re-fund they decided... |
Wells Fargo & Company Mortgage settlement process and costs February 1, 2017 - I am writing to you in reference to loan number -. I have documentation from - of - formerly known as - - -, - - - - -, - employees which states Wells Fargo sold the above mentioned loan to - - Bank and - - - - - became the servicer of the loan in -/-/-. It is my understanding that in order for anyone or any entity to sell a mortgage or a promissory note, they must first be the legal owner of the mortgage and the promissory note and in order to sell a loan to a - trust, must be the originator of the loan. So, when it was stated t... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 20, 2017 - On -/-/- I reached out to Wells Fargo to pursue a deed in lieu of foreclosure. Our property septic system was damaged ( system floated ) during flooding in -/-/- of the property and our insurance did not cover the cost to repair was $ - which we could not afford. We were where told we had to first get attempt to put the property on the market for 90 days & attempt to sale property, submit a request to short sale and be not make payment on loan before doing a deed in lieu of foreclosure. We hired an realtor & lawyer specializing in short sale and put the property on the market on o... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 19, 2017 - To : Whom It May Concern, I had gotten behind with my mortgage payment and soon begin to face foreclosure. In the process of all of that I received a postcard in the mail from a Law firm named - - - - - that specializes in helping people like me keep their home without filing for bankruptcy. I contacted them and I spoke with a lady named - - and she advised me that her company can help me out. She stated to me that the fee for helping me get a loan modification with Wells Home Mortgage was - and I had to pay it in - installments which was - -, - - and -... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account January 19, 2017 - My wife attempted to purchase a vehicle and was denied by - banks. The - bank was a walk in visit. During the visit my wife was told that the reason I am getting denied is do to Wells Fargo reporting me as a paying only part ( partial payment ) of my mortgage. I have never paid a partial mortgage and coincidentally, Wells Fargo controls the drafting of my account for the payments. I then had to purchase the vehicle with a higher interest rate do to the lowered credit score.... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account January 14, 2017 - - -, 2017 and in receipt of a telephone call from - - - at - from WFHM . The call was a response from the previous documentation sent to the CFPB, which detailed the correct payment history, which WFHM omitted and left blank, knowing it existed. The information requested from WFHM, is as follows. 1 ) Proof of ALL payments made to the WFHM and not excluded ones. 2 ) Report my mortgage to the credit bureaus. 3 ) An apology letter of the excluded payments and why the chose to exclude payments that were clearly made. 4 ) ALL correspondence in letter form and not on a recorded lin... |
Wells Fargo & Company Mortgage credit decision / underwriting January 13, 2017 - The summary of documents I received from WFHM, included and attached are the payments WFHM chose to omit. For whatever reasons they chose to do this, has cost me a chance to refinance and due to the fact that WFHM does not report my mortgage. It has also affected my credit score for years, the re-affirmation paperwork was never sent to the - - - -. I have gone directly to - and spoke with - - - directly and his staff and WFHM, failed to send the required paperwork to the - and Courts. Additionally, they are refusing to re-affirm the loan and refusing to take responsi... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account January 9, 2017 - We have a mortgage with Wells Fargo. I lost my job on -/-/2016. We felt we could continue to meet our obligations for a short period. We felt we would need some help in the near future and filed a request with Wells for forbearance or an adjustment. We where denied even though our net income would not meet future obligations. After six ( 6 ) months of unemployment, I obtained a part-time position. At that time we asked Wells to reduce our rate to current rates ( approximately 3.5 % at the time ) and reduce the amount of the loan to the current balance so that we would be able to meet the obl... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 6, 2017 - My ex boyfriend and I bought a home in - -. I was not able to be put on the origination loan documentation because I did not have two years of income in the - yet. He put me on the deed/title with him. Unfortunately, things did not work out and he moved out in -. He did not have any interest in retaining any interest in the property. He deeded the property solely to me when I fell upon a severe hardship so that I could do a modification. I submitted the quitclaim deed to Wells Fargo in -. They have acknowledged that they have it on file. They had a full document packet on file ... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 3, 2017 - - - - - Wells Fargo Complaint For the second time in - years I 've had to file a complaint against this company. In -/-/- I contacted them about a HARP. But, it took until -/-/- to respond. After I filed a complaint. Recently, I had to defend my home from Foreclosure sale after I found out - day before the sale date from a complete stranger who came to my door. I never received official notice from Wells Fargo of a date of sake vid so, I could have cone up with a plan in advance. I spoke with several representatives who could not explain why I did not get official... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account January 3, 2017 - Re : Wells Fargo Home Mortgage Loan # - - - - Please be informed that the above listed Loan with Wells Fargo Home Mortgage Loans was modified and reinstated In - of 2016. I have requested that my new payment information to be updated with all the credit reporting agencies to reflect my new credit and good standing. However, when verification of this information was requested from both - and -, Wells Fargo failed to inform them of my reinstated loan and current payment status. This negligence on the part of Wells Fargo Home Mortgage Loans has had a negative impact on my credit... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 2, 2017 - I called up today to get the pay off amount and was told they did n't have it even when I originally ordered it last Tuesday and I was told -- hours. They I told them I was faxing the - form today and she said they were waiting for - more paystubs which I wont have until Friday. I asked could n't they postpone the sale day for a week to get this figured out and she said they were n't going to do that and If I could n't have a full packet in by today they were n't going to waste their time looking at the review anymore. That tells me that wells fargo has no intention of helping us s... |
Wells Fargo & Company Mortgage settlement process and costs December 31, 2016 - WELLS FARGO PROPERTY LOSS DEPARTMENT IS ILLEGALLY HOLDING FUNDS THAT DO NOT HAVE ANYTHING TO DO WITH PAYING MY CONTACTOR. THEY LOST THE CHECK FUNDS SENT bY MY INSURANCE COMPANY FOR $2700.00 -/-/-. MY AGREEMENT WITH THE CONTRACTOR IS THE INSURANCE COMPANY PAY THE $2700.00 AND I PAY THEM THE REMAINDER ( $1900.00 ) OUT OF POCKET. WELLS FARGO PROPERTY LOSS RECEIVED MY RECOVERABLE DEPRRECIATION CHECK FOR $5200.00 THAT WAS SENT TO ME. NO CONTACTOR IS OWED FROM THIS AMOUNT. INSTEAD OF CORRECTING THEIR BLUNDER AND HAVING THE INS.CO. REISSUE THE $2700.00 CHECK THEY ARE TRYING TO ISSUE TH... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account December 30, 2016 - Today - -, 2016 ; I received correspondence from - - and Wells Fargo detailing my payment history which is attached in the scan. The only payment that Wells Fargo failed to report is the - made via telephone directly from my account - - -, to Wells Fargo. Which is listed in my scan and taken by - -. ( - assistant ). That payment covered the - payment and is current and up to date, the only payment due is my - payment. It is troubling that with the evidence of paid payments and history. Wells Fargo continues to deny that an error was made, the only way to ... |
Wells Fargo & Company Mortgage settlement process and costs December 22, 2016 - On -/-/- Wells Fargo & myself settled on a short sale for my then rental property. I am filing a complaint because of their unprofessional, underhanded & unethical business practices from the beginning of the process even up to now ; and they also handled the process with a lack of integrity. I am very upset that they forced me to sign a waiver to keep my escrow money, prior to explaining or putting in writing how everything would be handled. And if l would n't have signed if they would n't have approved the short sale. Then they waited until after settlement with - verbal excuses in a... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account December 21, 2016 - yet again have diputed what wells fargo have not complied to do, over - complaints against wells fargo bank fraudulent forclosure - to - every time i diput because they havnt answered my questions now iam in the process of hiring a atterney to sue wells fargo for fraud and perjury committed in all courts around america from -/-/- concurrant the CFPB have done nothing for me or all the other fradulent forclosures and i have all the originall paperform letters and documants no matter how long it takes i will prove that wells fargo committed fraud and perjury... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account December 20, 2016 - In -/-/- I got a mortgage through Wells Fargo Home Mortgage, it was an FHA loan, and paid on time every month. In -/-/- I received a call from a - -, a loan - for Wells Fargo, stating that because of my excellent payment history I have the opportunity to refinance my loan at a lower interest rate. My payment would not change by much, about $20.00, but the interest rate would go down almost - %. Now my interest rate was not that high to begin with but I figured I would take advantage of it. - did I know that they were taking advantage of me. - - - failed to t... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure December 15, 2016 - We have submitted a Loan Modification Request on -/-/2016 clearly more than 7 days prior to the sale date of -/-/- in compliance with Rule 3.3. However. the lender, Wells Fargo, has not postponed the sale date or even put the file in review as of -/-/2016.... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure December 15, 2016 - I have been trying to apply for a modification for over a year with Wells Fargo. It has been a very stressful process due to the infinite excuses on why my loan does " not qualify '' for a " - '' modification or any government modifications through my investor, -, participates in all of them. I was approved for the " My City '' modification a few times but the payments were only $200.00 less from my original mortgage payment, plus I was not granted any principle forgiveness so, I had to appeal. In -/-/-, I spoke directly with - due to Wells Fargo slamming me with " sale dates '... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account December 15, 2016 - I received a letter from Wells Fargo stating that my mortgage acct would be unavailable from - - due to them changing, not closing, my loan number due to new system and increased security. I paid my mortgage as I usually do when it became available again on - -, 2016. A few days later, I was looking at my credit report and noticed that my credit score had dropped. When looking into this, Wells Fargo had reported negative information to - as my mortgage had closed or been transferred/sold. This is now listed as a " closed '' account and also a negative report on -. I contacted... |
Wells Fargo & Company Mortgage application, originator, mortgage broker December 14, 2016 - I was evaluating Wells Fargo Home Mortgage to determine if I would like to utilize them as a provider of my mortgage for a home purchase. The Home Mortgage Consultant told me that a Conventional Loan was cheaper than a FHA Loan, saying that the PMI was " way higher '' on a FHA Loan. I asked him to show me the math via an Amortization Schedule for a Conventional Loan and a FHA Loan. Other mortgage companies were able to send me a document for each loan type generated from a system they utilized. This Home Mortgage Consultant sent me - links to pre-populated variables at -, - for a Conv... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account December 14, 2016 - I have flood insurance money $ - that is sitting in a restricted escrow account at Wells Fargo where my mortgage is. I have been calling for the last 2 months to learn how to apply these funds to my mortgage and I have been given the run around. I have done everything that Wells Fargo has asked and they have NOT done anything on their end that they have said they will do. I am told repeatedly that I will get a phone call back and I have never once been contacted. I am told the claim has been moved to the Mortgage department from the Property loss department and that has not happened either.... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure December 13, 2016 - In - of - I lost my job and became worried about being able to make my mortgage payments. I called Wells Fargo Home Mortage to ask at what point payments made after the due date would report to the credit bureau. After a lengthy conversation with WF about my situation/concerns they suggested I take advantage of a WF Forebearance Plan for my future payments until I became employed again/ or was able to make my regular payments. After 2 additional conversations with WF prior to agreeing to this plan, I was assured two senerios would NOT happen. 1. No late payments would report to the burea... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account December 12, 2016 - Over the past months and years of dealing with Wells Fargo and the consistent mis-handling of applying mortgage on time, I have gone the extra step of pulling funds from - bank ( - - - - and taking it directly to the Wells Fargo branches as to avoid any confusion. Wells Fargo knowing that I have my payment history and receipts and dates, have chosen to apply my direct mortgage payments, not directly to the mortgage. I have even paid payments ahead of schedule ( Twice in a month ) on some occasions. Wells Fargo also does not report my mortgage to the credit bureaus, despite the f... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure December 10, 2016 - Apparently Wells Fargo, who does not own my home nor anyone else for that matter, has sold my home at - New York -. I have been asking for proof as to has my mortgage and original promissory note and all I receive are these botched papers that are not true or even legal. - who I pay my electric and water to, has switched my bill over to the gentleman who claims to have bought my home. I have received nothing in writing from anyone on this and have not even received any kind of paperwork from a bank, attorney, court or otherwise.I have had it with this, i am a consumer and my rights ar... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account December 9, 2016 - i have had work done to my house ( - ) replaced well fargo property loss dept. has refused to remit the insurance check promptly. the check was issued from insurance co. - wells fargo say the sent it to me regular mail. - then - the problem is the check has been receieved and now the contractor is threatening to remove unit and file a lien against the property. this is a pattern of deception that is illegal.the property loss department is purposely causing this problem... |
Wells Fargo & Company Mortgage application, originator, mortgage broker December 7, 2016 - I am livid of the way Well Fargo has handle my loan. I summited a complete modification packet since -/-/2016. I when trough the re-entry team and when over my financials. Once I completed the review I was told my file will be summited to the under witer for review.. However Wells Fargo has stop the process recently becasue now they want all my documents to be notorized. Wells Fargo is not giving me an explanation or the reasons why?. Therefore I need to know what are the intentions Wells Fargo has. I am willing to work directly with my processor but I feel they are not willing to work with ... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account December 7, 2016 - Wells Fargo stopped accepting my payments as of -. I went to the branch and they would not accept the payment. I feel I am at risk of having my home taken from me as I fell behind but tried to keep up and for the past year, have had a - way communication as I have not had a personal reply, only generic letters offering to help. I do n't wish to have a modification as I have a low interest rate, I just need time to catch up or a forbearance. I have made payments since 1993 and have a lot of equity so that is why I believe the bank has stopped accepting my payments. This has been very st... |
Wells Fargo & Company Mortgage application, originator, mortgage broker December 7, 2016 - I went under contract for a home in - 2016 with a certain lender. By the time very thing was gathered for my FHA - renovation loan, the lender told me they would need an additional 30 days to close, making the total close process 90 days. Wells told me they could close me in 30 days, so I switched to them with the hopes of getting to the closing table sooner and possibly asking for a 2 week extension, max. Wells switched me to a conventional loan, though I was initially set up for FHA. When I asked about the switch, I was told I was a conventional customer and the loan would be a better ... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure December 6, 2016 - I have a FHA loan and I called Wells Fargo to see if I qualified for the - program and was told that I did n't because I did not have a - or - original loan. Also that I did n't get the loan before - of -. I have had this mortgage since - -. The last time I refinanced was in -.... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account December 6, 2016 - I am filing a complaint regarding unfair practices and errors regarding the servicing of my mortgage loan by mortgage company. These unfair practices, bullying and errors have resulted in them not allowing me to process payments, applying payments by me incorrectly or not at all, and then prematurely placing me in foreclosure. They placed certain codes on my file for a repayment plan I could not afford so that when I declined the plan and made a payment they would hold the funds in a suspense account until the amount was made for the repayment plan. I repeatedly stated I did not want the repay... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure December 5, 2016 - This is my second complaint against Wells Fargo Mortgage. I was told that they increased my mortgage - -/-/2016 due to my escrow. I was not informed of this until to day by corporate. My house was put into foreclosure do to this discrepancy in communication on their part. If i would have known -/-/-, i would have sent the full amount the mortgage was increased to. They do not seem to want to take ownership of their error. Now i feel my next acton is to retain a lawyer. My last complaint has not been resolved yet.... |
Wells Fargo & Company Mortgage application, originator, mortgage broker December 2, 2016 - WE APPLIED IN -.- LOAN OFFICER AT WELLS FARGO.WE HAD TO STRAITEN OUT SOME JUDGEMENTS TO - - WHICH WE DID AND THAT BROUGT OUR CREDIT SCORE TO GOOD /E-CELLENT.SO SHE BEGAN PROCES ON THE LOAN STATING,- POINT WOULD BE OF IF WE TOOK CREDIT CLASS WHICH NEVER HAPPENED SHE SAID WOULD ONLY NEED - DOLLARS WHICH IN THE END TURNED OUT TO BE - TO CLOSE SO I E-CEPTED IT BECAUSE I HAD NO CHOICE.THE ADDRESS IS - - - - , - -, NEVADA.I DID EVERYTHING THEY ASKED FOR WITHOUT HESITATION, - KEPT REQUESTING DIFFERENT ITEM ONE AT A TIME OVER MONTHS.WE PAID - FOR APPRAISAL,... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account November 30, 2016 - On -/-/-, I submitted a check in the amount of $3200.00 with a Wells Fargo stub indicating the amount should go towards additional principal. Again, I sent another payment in the amount of $3200.00 on -/-/- to be applied towards the principal. On -/-/-, I called Wells Fargo and they said my mortgage was n't due until -/-/- due to my additional payments. They did not apply my additional payments to the principal. They reversed one of the payments, but could n't with the other because it was passed 6 months. They also blamed me for not indicating on the check that the add... |
Wells Fargo & Company Mortgage application, originator, mortgage broker November 30, 2016 - I started by contacting my existing mortgage holder in an attempt to refinance my mortgage. As I currently had an FHA loan paying mortgage insurance for the life of the loan, I was interested in refinancing to eliminate that interest and I knew that the interest rate environment was favorable to me at the time. I began this process no later than - - of -, which I was conditionally approved for a 3.00 % 15 year loan pending review of my financial documentation. I was careful to review my Debt/Income information with the representative at the start of the process because I feared having... |