WELLS FARGO & COMPANY Mortgage Complaint

FHA mortgage Struggling to pay mortgage

WELLS FARGO & COMPANY Mortgage department,

FHA mortgage Struggling to pay mortgage Texas

I am requesting a one time 30 day courtesy foreclosure postponement. I've never been reviewed or considered for payment assistance options in the past. I've faxed in a complete payment assistance application packet to Wells Fargo directly and the foreclosure office - - -. I was unable to submit this application through the Wells Fargo online banking portal, " loan tracker '' as this feature was not available online as stated it was through the Wells Fargo online website. I am requesting a foreclosure postponement to be granted by either Wells Fargo or the foreclosure office - - -, for the reason that I would like to retain my property and I was not aware a possible " unemployment forbearance plan '' can be offered or considered, due to


I would like to retain the property through a payment assistance option as I am currently seeking employment in an effort to apply for a loan modification once employment is gained. In the event I am unable to to reinstate the account upon gained employment, I would like to attempt a loan modification to help with the past due balance. I have faxed my completed application to Wells Fargo and the foreclosure office - - -.

WELLS FARGO & COMPANY customer in Texas
Sep 02, 2019

* Source: CFPB Complaint Database

WELLS FARGO & COMPANY response to complaint:
Closed with explanation

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