Review and analysis of over 55 Conventional Adjustable Mortgage (Arm) complaints against Fay Servicing, LLC
Fay Servicing, LLC consumers have reported over 55 official complaints related to Conventional adjustable mortgage (ARM). Out of the 55 consumer complaints against Fay Servicing, LLC, 35% were disputed by the consumer (i.e. the consumer was not happy with how Fay Servicing, LLC responded to their complaint) and 95% were processed in a timely manner. 2% of consumer complaints against Fay Servicing, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Fay Servicing, LLC Mortgage loan modification,collection,foreclosure May 25, 2016 - FAY SERVICING, denied my second Loan Modification application on - -, 2016... |
Fay Servicing, LLC Mortgage loan modification,collection,foreclosure May 23, 2016 - My name is - - and I have a home that is to be auctioned on -/-/16 by Fay Servicing. I am pleading your help to stop this auction NOW to allow more time to try to sell my home in order to avoid a foreclosure. Fay Servicing has filed a judicial foreclosure on me in order to foreclose on my once ( PAID OFF HOME ), and i am a victim of predatory lending. I 'm a very ill, -, - - - -. I have fought to keep my home I 've lived in for over 25 years from a present foreclosure. My home is at the point of a Sheriff 's sale now and hanging by a thread. Originally - held th... |
Fay Servicing, LLC Mortgage loan servicing, payments, escrow account May 5, 2016 - My mortgage was sold twice apparently, in quick succession, around - -. I received mail from - different companies that they both now had my loan, and when I called the - company, -, it appeared I was not in its records, then I received a lot of mail from Fay Servicing. Fay was not up-to-date with its records in -/-/-, so I mailed check # 1 on - -, - to cover -/-/- and - - ( $840.00 ). Fay processed my - - payment by - -, -, check # 2 ( $420.00 + $30000.00 additional principal ). I have a picture of the check/slip before I mailed it.... |
Fay Servicing, LLC Mortgage credit decision / underwriting May 5, 2016 - I am submitting a complaint with Fay Servicing and - - - due to their malpractice. In - 2015 I was granted trial payments and an acceptance for SAM modification due to the - dollar settlement for principle forgiveness modification by -. During the time - transferred my account to Fay Servicing. Fay Servicing asked me to re apply and when I did I was granted a higher trial payment. I explained the situation to Fay Servicing and provided proof. Even with the proof that I submitted Fay Servicing they could n't find the approval. I have discus this numerous of times with Fay S... |
Fay Servicing, LLC Mortgage loan servicing, payments, escrow account May 2, 2016 - -/-/-, - sent my loan modified mortgage to Fay Servicing LLC. The assigned account manager, - -, advised - -, that I not send my arranged monthly payments to Fay ( based on - 's calculations ) because Fay had not received all my paperwork. - - was late at sending out new paperwork for me to apply for the same loan modification with Fay. I received Fay 's paperwork -/-/-/-/-/-. I re-applied with Fay and was denied due to the paperwork not being received in a timely manner. An appeal was requested. I was assigned a new account manager in - -. All pape... |
Fay Servicing, LLC Mortgage loan servicing, payments, escrow account April 30, 2016 - Dear Representative, Have requested Mortgage Servicer to correct mailing address several times during the year. Missing monthly statements. Also, requested information on modification. ... |
Fay Servicing, LLC Mortgage loan servicing, payments, escrow account April 26, 2016 - There are serious issues with my mortgage that would indicate my current servicer, Fay Servicing and the alleged note holder lack standing to foreclose which they are currently threatening to do. There are also issues that show they are billing me for tax escrows that were never paid. The first mortgage assignment recorded on -/-/- prepared by - indicating - was assigning the mortgage to - would be void due to the fact that - would have had no agency relationship with - - in - due to the dissolution of - - - as a corporate entity on -/-/-. Th... |
Fay Servicing, LLC Mortgage loan modification,collection,foreclosure April 13, 2016 - Dual Trucking regulation is violated with CFPB rules Establish strong Protections for home owners facing foreclosure.Need your help Fay Servicing is in process looking a workout solution to keep my home but at the same time - -. wants to precede with the foreclosure the property they are requesting at the - county court - - hearing date is coming on - - at - room - ... |
Fay Servicing, LLC Mortgage loan servicing, payments, escrow account April 11, 2016 - In - - my house was damaged by super storm -. We received some funds from - and through our flood policy however had to come out of pocket with a lot of funds as well. Inbmarch - I received notice from - that they were auditing all of the NY claims as they realized they had under estimated on the funds they paid out and had shorted home owners. I immediately filed for a review of my file. Th-e determined that yes I was shorted and this - issued a check for $ -. Because I - mortgage the - was made out to myself and the mortgage - servicing. I have contacted -... |
Fay Servicing, LLC Mortgage loan modification,collection,foreclosure February 26, 2016 - Our loan was sold from - home finance to Fay Servicing in the middle of our modification process - 2016. We were told in writing by - fay servicing continue the modification process. They did not. They almost immediately foreclosed and sent no notice of foreclosure sale as required by law. They were notified nobservice of foreclosure sale had been given. But they continued with the sale on -/-/16. Under the national mortgage settlement agreement a mortgage transfered or sold to a new servicer/lender from - of the Big - banks must still be considered for a modification if ... |
Fay Servicing, LLC Mortgage loan modification,collection,foreclosure February 12, 2016 - RE ; Fay Servicing LLC-Loan Account # - To whom it may concern, I just received the following letter from Fay Servicing and i am really upset with all the misleading information that - - is providing us. Over a year ago i requested for help under the - Short Sale Program due to my hardship, As of - 2015 my realtor finally got an approval on the - Short Sale however the buyer was not able to get prequalified due to his income. The same month - - told me that my realtor was not acting in good faith and therefore if i want them to review my - Short Sale i will have to ... |
Fay Servicing, LLC Mortgage loan servicing, payments, escrow account December 16, 2015 - Filled a complaint on -/-/2015 ( - ) and have been trying to get a hold of my Personnel account Manager to find out status with No return Phone call on at least - attempts ( unacceptable ). Today i checked the CFPB for a update and see a update was sent by Mail, which I did not get because they did not put my apartment number on my mailing address which they had at - time but seemed to have miss placed that as well. It Should Be -.Also My credit has been damaged by this and am requesting them to Repair this as well with no response at all. The problem they had was bigger tha... |
Fay Servicing, LLC Mortgage loan servicing, payments, escrow account November 23, 2015 - My Mortgage was sold to fay services from - bankThey have had it messed up from day one first the did not have my escrow payment info said they did not get it from -then they said my payment was late in the amount of - dollars not - and i owed - of those payment ( wrong again ) I sent them - payment for correct amount girl gave me but she says she can not post until escrow is straighten out that she admitted they have - upThis is going on two weeks now and i am not getting phone calls returned have requested a Supervisor to call me but no action on there partI am in the mi... |
Fay Servicing, LLC Mortgage loan modification,collection,foreclosure October 9, 2015 - I applied for HAMP with Fay Servicing , LLC -. -, -, IL - and was denied a loan modification. I appealed because I was told by my file manager ( I think his name was ( - ) at Fay Servicing that I would be denied because the investor would probably require - upfront for me to qualify. He insinuated there was no reason to send the required information because I would be denied anyway based on this fact. Therefore, on -/-/15, I sent an appeal letter to Fay servicing because I would later find out it was potentially illegal in California for the Servicing Company or investo... |
Fay Servicing, LLC Mortgage loan modification,collection,foreclosure July 10, 2015 - I called Fay Servicing and they said they received the loan modification packet and it is in review. I informed them that I have a sales date on this coming MONDAY - -, 2015. I was connected into the recorder of the person named Grant '' who handles my file but he was not there? So I left a message! DUAL TRACKING - DUAL TRACKING : By failing to adhere to both California law and the rules under CFPB, The party ( - ) complained of in my initial complaint are not compliant with rules regarding dual tracking. The Parties are covered '' under both California Homeowner 's Bill of Rights ... |
Fay Servicing, LLC Mortgage loan modification,collection,foreclosure May 31, 2015 - I am dealing with Fay Servicing. My account manager is - -. To go over that facts as were stated to me by - via phone on - -, 2015. - called me to tell me I have good news for you before the Holiday weekend, you have been approved for a loan modification. '' It looks like a principal reduction of almost $100000.00, a rate of 6 %, the length to remain the same as the original Note. You will need to sign some documents and make - payments in the amount of $2100.00 '' I would expect - to tell the truth as I am sure he is directed from Fay Servicing. Well, this does n... |
Fay Servicing, LLC Mortgage loan modification,collection,foreclosure May 29, 2015 - RE ; FAY SERVICING - LOAN # -please help me!!!! Fay Servicing has been giving me misleading information regarding the application for a HAFA Short Sale to avoid foreclosure. Now after - months since i applied for a loan workout when my loan was still with - - - and somehow the loan was transfer to Fay Servicing after i request for a copy of the original loan documents. FAy Servicing has been manipulating my review, i have provided every single document requested by - -. Which she advise me that she will no longer speak to me over the phone becuase i havent paid my mortgage... |
Fay Servicing, LLC Mortgage loan modification,collection,foreclosure April 24, 2015 - We believe Fay Servicing & the investor behind our loan been purposely delaying the short sale process, ignored the short sale request and valuation disputes, did not cooperate with seller or buyer or their respective agents even though there is every evidence that the short sale valuation was most legit and up to par value of not only their own BPO ( Broker price opinion ) but our buyer 's offer, and additional appraisals & reports done by licensee 's. They have refused to send additional inspector even though they promised in writing and agreed to consider their original request was outrages... |