Fay Servicing, LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Fay Servicing, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Michigan

Dear Representative, Have requested Mortgage Servicer to correct mailing address several times during the year. Missing monthly statements. Also, requested information on modification.

Fay Servicing, LLC customer in Michigan
Apr 30, 2016

* Source: CFPB Complaint Database

Fay Servicing, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Fay Servicing, LLCComplaint HistoryComplaints2/20134/20136/20137/20138/201311/201312/20131/20142/20143/20145/20146/20147/20148/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Fay Servicing, LLCLoan servicing, payments, escrow account97.9%2.1%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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