Fay Servicing, LLC Mortgage Complaint

Fay Servicing, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Alabama

-/-/-, - sent my loan modified mortgage to Fay Servicing LLC. The assigned account manager, - -, advised - -, that I not send my arranged monthly payments to Fay ( based on - 's calculations ) because Fay had not received all my paperwork. - - was late at sending out new paperwork for me to apply for the same loan modification with Fay. I received Fay 's paperwork -/-/-/-/-/-. I re-applied with Fay and was denied due to the paperwork not being received in a timely manner. An appeal was requested. I was assigned a new account manager in - -. All paperwork required was submitted in a timely manner. I have now received a foreclosure notice scheduled for -/-/- because Fay has not approved the loan modification, even though the loan was modified when they received it and payments were being made.