Review and analysis of over 21 Conventional Fixed Mortgage complaints against American Financial Resources, Inc.
American Financial Resources, Inc. consumers have reported over 21 official complaints related to Conventional fixed mortgage. Out of the 21 consumer complaints against American Financial Resources, Inc., 24% were disputed by the consumer (i.e. the consumer was not happy with how American Financial Resources, Inc. responded to their complaint) and 90% were processed in a timely manner. 5% of consumer complaints against American Financial Resources, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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American Financial Resources, Inc. Mortgage settlement process and costs March 29, 2017 - I paid for a house appraisal in -/-/2016 asked for by AFR doing business as Elend. I had applied for the Refi loan in -/-/2016. I submitted all documentations they asked for. It took them so long to process the loan papers that the " 4 '' months window for the validity of the appraisal ( per their loan employee ) they gave me, expired. In -/-/2016, they demanded that I re-appraised my property again. I objected as it was on their end that the process stalled. I asked for a refund for the appraisal costs as I found a more reputable company to process my loan. The loan officer I spoke to a... |
American Financial Resources, Inc. Mortgage loan servicing, payments, escrow account March 30, 2016 - I have American Financial Resources Inc ( AFR ). as the mortgage company, with - as the servicing company. The company charged a late fee based on when the check cleared my bank. The payment is due by the - of the month and was received by the bank on the -. It cleared the bank on -/-/2015. I called and spoke to the AFR and they credited me the late fee. My regular payment is $1700.00. I made the payment due as indicated on the -/-/- statement of $1800.00 ( $1700.00 + - for late payment ). In -/-/- the amount due was $1600.00 per the statement which reflected th... |
American Financial Resources, Inc. Mortgage loan servicing, payments, escrow account December 10, 2015 - I have an escrow account with my mortgage. The mortgage servicer, American Financial Resources , Inc has failed to pay my property taxes from the escrow account. I sent them a note including a copy of the property tax bill more than a month ago. The never responded. I followed up with the same information again a week ago. They never responded. I called today and they claim that they are escalating the problem and that the taxes are going to be paid, but are now delinquent. ... |
American Financial Resources, Inc. Mortgage settlement process and costs December 3, 2015 - Refinancing. On - American Financial Resources provided a loan estimate which indicated approximately $2000.00 in closing. We proceeded with them. By - written and verbal communication with the lender indicated closing costs of approximately $1300.00. Three days before close on - new closing documents were provided indicating closing costs of approximately $7000.00. Lender has been unable to explain the $5700.00 discrepancy introduced between - and -. Lender attempted to coerce me into signing when I expressed I am uncomfortable with the changes made stating : ... |
American Financial Resources, Inc. Mortgage application, originator, mortgage broker November 13, 2015 - I applied for a mortgage from ELend.com. Part of the reason I picked this company is because they offered a $500.00 check if your loan did n't close on time. Over the course of a month and half their representatives asked me for information covering every conceivable thing imaginable. I provided college transcripts, signed contracts, explanation letters, tax documents, and mountains of bank statements. Each time I provided what they asked for, they came back and asked for a new set of documents. Nothing seemed to satisfy their desire for more information. After over 45 days of meeting their ... |
American Financial Resources, Inc. Mortgage application, originator, mortgage broker November 10, 2015 - I applied for a refinance with Elend and they took my credit card number and assured I would not be charged anything until the process was complete. They ordered an appraisal and charged my account before I was approved. They then tell me they may approve the loan in I took cash out. They just wanted to charge me more and make more money. They will not credit my account. They lied about it to get me to give them my account info. They said I ordered the appraisal. ... |
American Financial Resources, Inc. Mortgage application, originator, mortgage broker October 7, 2015 - I have already put in - complaint regarding this company. They reneged on the interest rate lock period. However in communicating with - -, he sent me the following information about the procedure of setting up the loan and getting an appraisal. As you can see, - states that '' we lock the rate for 45 days. Once we receive your documentation that is when we move forward with the appraisal and ultimately bring the loan to closing. -, I followed - 's instuction and had the appraisal done. However, all of my information was not submitted before the appraisal. I paid, I believe ... |
American Financial Resources, Inc. Mortgage application, originator, mortgage broker September 23, 2015 - dear sir/madam : I am fed up and sick to my stomach from hearing and reading about equal opportunity and anti discrimination laws for the last twenty years since I came to this country. after many many incidents over the years, this is the latest incident : I send full application for home refinance to elend.com ( new jersey ), on - within 2 days they provided the credit report from - agencies with score of -, and accepted the income requirements and sent someone for appraisal and charge me $420.00. for four weeks after that I was sending emails and making calls with no result. on -... |
American Financial Resources, Inc. Mortgage settlement process and costs September 8, 2015 - I applied for a mortgage refinance. I was approved. I went through all the disclosures, paid for an appraisal and submitted all my personal financial documentation. As the loan was getting near the end of the lock-in period the lender representative called me and told me that within the previous month the company put in place an internal policy whereby they no longer do loans of the type I was requesting. ... |
American Financial Resources, Inc. Mortgage settlement process and costs September 8, 2015 - I applied for a mortgage refinance. I was approved. I went through all the disclosures, paid for an appraisal and submitted all my personal financial documentation. As the loan was getting near the end of the lock-in period the lender representative called me and told me that within the previous month the company put in place an internal policy whereby they no longer do loans of the type I was requesting. ... |
American Financial Resources, Inc. Mortgage loan servicing, payments, escrow account July 6, 2015 - We had our mortgage thru American Financial Resources and was paying $1900.00 on -/-/- our new statement went to $1600.00. In -/-/- our mortgage was sold to - - - and payment remained the same $1600.00 until -/-/- we received a letter from - - - stating as of -/-/- or payment was going to increase to $2200.00, unless we paid a shortage of $4000.00 plus add PMI back on which would still have our payment go back up to $1900.00. We had no clue what was going on so we called - - & they said there was a shortage on our escrow which they paid w... |