Conventional fixed mortgage Application, originator, mortgage broker
American Financial Resources, Inc. Mortgage department,
Conventional fixed mortgage Application, originator, mortgage broker California
I have already put in - complaint regarding this company. They reneged on the interest rate lock period. However in communicating with - -, he sent me the following information about the procedure of setting up the loan and getting an appraisal. As you can see, - states that '' we lock the rate for 45 days. Once we receive your documentation that is when we move forward with the appraisal and ultimately bring the loan to closing. -, I followed - 's instuction and had the appraisal done. However, all of my information was not submitted before the appraisal. I paid, I believe $420.00 for the appraisal and yet, my -/-/- tax returns were not turned into -. I actually did not get my -/-/- tax returns until -/-/- The directions were not followed. - - then rescinded my 45 day interest rate lock and I lost my money and the ability to get the loan that I wanted. I sent - an email telling him that the proper timing for the appriasal was not followed, but I have n't heard anything from him regarding a return of my appraisal costs. The email to - is as follows. Obviously, if you do n't have my -/-/- tax return, the appraisal was done prematurely. From the start, I told you that I did not have my -/-/- tax return and you told me that the deadline extension would suffice. I sent that in to you. You didn '' t tell me that you needed my -/-/- tax return until almost the end of my first interest rate lock. - - -- ( - - -
American Financial Resources, Inc. customer in California
Oct 07, 2015
* Source: CFPB Complaint Database
American Financial Resources, Inc. response to complaint:
Closed with explanation
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