American Financial Resources, Inc. Mortgage Complaint

American Financial Resources, Inc. Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker California

I applied for a mortgage from ELend.com. Part of the reason I picked this company is because they offered a $500.00 check if your loan did n't close on time. Over the course of a month and half their representatives asked me for information covering every conceivable thing imaginable. I provided college transcripts, signed contracts, explanation letters, tax documents, and mountains of bank statements. Each time I provided what they asked for, they came back and asked for a new set of documents. Nothing seemed to satisfy their desire for more information. After over 45 days of meeting their demands I finally realized that they simply did n't have any desire to fund my loan. This has caused me to lose the ability to purchase the house I wanted. They are making excuses to why they should not pay the $500.00 they promised. I feel like they did n't make a good faith effort to fund the loan. I also believe they are not fulfilling their obligations in providing me a with the $500.00 guarantee. I respectfully request they credit me the $500.00 that is guaranteed on their website.