American Financial Resources, Inc. Mortgage Complaint

American Financial Resources, Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account North Carolina

We had our mortgage thru American Financial Resources and was paying $1900.00 on -/-/- our new statement went to $1600.00. In -/-/- our mortgage was sold to - - - and payment remained the same $1600.00 until -/-/- we received a letter from - - - stating as of -/-/- or payment was going to increase to $2200.00, unless we paid a shortage of $4000.00 plus add PMI back on which would still have our payment go back up to $1900.00. We had no clue what was going on so we called - - & they said there was a shortage on our escrow which they paid when they took over loan in -/-/-, so we then called American Financial Resources and they acted as if they had no clue as to why, then after several attempts to talk with someone concerning our loan they said there was a computer error back in - that dropped our PMI and lowered our mortgage payment so for a year we paid what was in our statement each month from American Financial and also -. In -/-/- we paid - the $4000.00 plus took our mortgage payment from $1600.00 to $1900.00. We was told by both mortgage companies there was nothing we could do nor was either willing to work with us on a problem on there behalf. Is there anything that can be done about this?