Review and analysis of over 108 Credit Card complaints against Sterling Jewelers Inc.
Sterling Jewelers Inc. consumers have reported over 108 official complaints related to Credit card. Out of the 108 consumer complaints against Sterling Jewelers Inc., 10% were disputed by the consumer (i.e. the consumer was not happy with how Sterling Jewelers Inc. responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against Sterling Jewelers Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Sterling Jewelers Inc. Debt collection improper contact or sharing of info talked to a third party about my debt December 27, 2016 - This company has repeatedly called my elderly former in-laws regarding my account. They have told them repeatedly to stop calling, and continue to call them. My ex-wife is constantly receiving calls from them complaining. The company has been told they have no contact with me any longer, and continue to harass them. They have discussed the account with them, disclosing the amounts owed. this is completely illegal.... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls December 21, 2016 - Repeat calls from all different numbers & states. Calls are about every hour.... |
Sterling Jewelers Inc. Debt collection improper contact or sharing of info talked to a third party about my debt November 19, 2016 - - has contacted several people about my debt who are authority figures at an old job. They have contacted my old boss, employees, foremen. Disclosing that They have issued a judgement against me, and other personal information. There is no way they should have these people 's personal phone numbers. The place of my old employment was shut down and this company has gone out of their way to contact all the authority figures, on their personal numbers, who used to work there with me. I do n't even know how they went about acquire all of these people 's phone numbers. The info they have reporte... |
Sterling Jewelers Inc. Debt collection communication tactics called outside of 8am-9pm November 12, 2016 - They are calling before or at - and after - and repeatedly calling every hour on the hour.... |
Sterling Jewelers Inc. Debt collection improper contact or sharing of info contacted me after i asked not to November 11, 2016 - Sterling Jewelers 30 day dept continued to call me after I explained that my wife lost her job and gave them a date I would pay asked them not to call me again on 3 occasions all 3 times I said Cease and desist. The rep ended the call and the next rep informed me that the only notes from the previous call were refused to pay. I explained that I told them the exact amount and date I would pay. Ic also told them to Cease and Desist. This did nothing to stop the harassment. They also tell me it wil be out of department if I do n't pay right then this is not true and the threat that they have or a... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls October 25, 2016 - For about 2 months, I have received several hangups per day. If I call back, I get - - - regarding an 8 year old Kay Jewelers account. If I ask for a letter or do not agree to pay in full right away, they hang up on me. I have blocked over 20 different phone numbers from them yet they continue to call and hang up on me daily. They have also threatened to contact my employer. I am being harassed daily by - -.... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls October 24, 2016 - Kay Jewelers continues to harass my wife on her phone even though she is not on the account and never has been. They also call after -.... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls July 14, 2016 - I have been receiving phone calls from several different numbers from Sterling Jewelers Incorporated. They are calling repeatedly at least every hour, to half hour during the day. It has become annoying and inconvenient. They call when I am at work, or when I am still in bed after working second shift the day before.... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls June 20, 2016 - I was a few days late on my bill ; it was posted to my account on the -/-/16. Since my payment posted, I recieved 11 phone calls from - different phone numbers telling me my payment is due. The numbers they call from are : -, -, -, -, -, -, -, -, -, -, -. I did not answer all calls ; the calls I did not answer were verified through research ... not one message was left. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls June 14, 2016 - They have called from - to - times a a day from - or more different numbers. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls June 7, 2016 - I asked that they not call me during my work hours of - to - the lady advised me that it 's all computer generated and they can not control what time they call me. She then asked me that in order to stop calls I make a pay ment arrangement which was fine however she told me I could not make an arrangement unless I gave her my credit card or bank info now and authorized her to run that payment on that day which I know is unacceptable. I advised the calls need to stop which could cause me to lose my job. I will file a law suit. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls June 6, 2016 - I have recited 10 calls in the last 30 minutes from the coperate office of kay jeweler. I have told them I am disputing the charges. They have also contacted a family member of mine and disclosed mt personal information. And they called my - year old son who I did not put down his contact information ... |
Sterling Jewelers Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft May 16, 2016 - Well I have been a victim of identity theft and I 'm still is a victim I contact the agency and the credit breau to provied me document showing that the accout is minds the agent is Kay jewelers the credit breau is - I want documents or have the account remove of my file if they ca n't provied document.... |
Sterling Jewelers Inc. Debt collection communication tactics threatened to take legal action January 15, 2016 - They call me repeatedly, although I 've told them time and time again I will pay them when I can, as I do not have a job, which is why I have n't been able to pay them in the first place. Soon after I bought the item, I lost my job and in addition to this, the item was stolen and when I filed an insurance claim, it was not until then that I was told that theft was not covered under the policy, something an in-store representative failed to mention although I asked her specifically was theft, loss etc covered and that I wouldnt not purchase the item ( s ) if this was not the case and subsequent... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls January 11, 2016 - Kay Jewlers will call from blocked numbers, random numbers and blocked numbers at all hours M-S, even at night or very early sometimes 15 times a day. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls December 28, 2015 - I am filing this complaint because Sterling Jewelers/ Kay - is excessive in their attempts to collect on my account. They call me in excess of 20 plus times a day and leave several messages about the account. They sometimes call several times within the same minute from various numbers. I am not able to talk on the phone at work and I have come back to - missed calls within a 4 hour period. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls December 18, 2015 - I have been out of work for most of -/-/- due to moving, illness, and a car accident. I have received repeated calls from Sterling Jewelers/Kay Jewelers during this time in an attempt to collect a payment from me on an account for which I owe less than $120.00. I have tried to make the payments when they set them up but with no steady income I have been unable to follow through. They call up to 4-5 times a day, often from different numbers, in an attempt to make me answer the phone I assume. I have blocked - numbers to date that I know belong to this company and yet they still call. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls December 9, 2015 - Kay Jewlers or " sterling Jewlers '' would call me 15-20 times DAILY. They called my wife/sibling/and even my aunt and have no idea how they got their numbers. They would ask my family me - person information about me in which none would disclose. They would call from - different numbers so I would never have any idea who was calling. The repeated calls would only lead to - - voicemails a day. This was extremely embarrassing in the workplace as my phone would constantly ring during meetings. I requested them to not call anymore and to just email/mail. This did not work. Each time t... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls October 14, 2015 - They call more than 5 times a day. They never leave a message. They have also called my stepdad and left a message with him, he is not the person I put on my application. ... |
Sterling Jewelers Inc. Debt collection improper contact or sharing of info talked to a third party about my debt October 11, 2015 - Kay jeweler found my family members phone numbers and has called them continuously to get messages to me. They went so far to tell my sister the name of their company and about how far behind my account is with them. ... |
Sterling Jewelers Inc. Debt collection improper contact or sharing of info contacted employer after asked not to October 11, 2015 - I have contacted this collection agency more then once and told them not to call my place of employment. They call my job everyday and leave messages such as if he does n't call us by - we will send legal paperwork to his job. Futhrrmore they are calling my family members saying I 'm in trouble and need his phone number and last they made threats to me for example they say do you know where your daughter - is I said why then they said you better check on her. I mean really come on and I also get a call from a private number they hang up just to get my voice mail saying that I will be rec... |
Sterling Jewelers Inc. Debt collection taking/threatening an illegal action threatened to sue on too old debt October 1, 2015 - I received a voicemail about a debt from 9 years ago from a respresentative stating to work for - - - number - - - -. Unsure of the debt I contacted the phone provided and was informed that they were suing me for a debt I apparently owed in 2008 to Kay Jewelers for $2000.00. After informing them that I had no knowledge of the debt or have I received any communication of the debt, he informed me that I could no longer challenge whether the debt was actually mind. He then gave me - options to pay the debt. I refused stating again that I can not pay for something I do no... |
Sterling Jewelers Inc. Debt collection cont'd attempts collect debt not owed debt is not mine August 26, 2015 - I have disputed this debt with - since -. I have sent multiple requests to verify the debt. - has refused to respond to the certified letters I sent on - and again on -. The credit bureaus removed the item, but now all of a sudden it 's appearing again. This debt is not mine, I have not signed a contract or anything to business with -. Please remove this from my credit. It 's been almost a year and - has not responded to any requests. The law provides for removal of the item if you do n't respond and it 's been nearly a year. ... |
Sterling Jewelers Inc. Debt collection communication tactics threatened to take legal action August 20, 2015 - Today I got a voicemail from a - - from - - -. She did not disclose that she was a debt collector. Just that she was calling about a legal matter that will require - to appear in court ''. She also did not disclose that any information collected would be used for the debt collection purpose. She used language to make it appear she was from a law firm. I 'm an arbitrator for the offices of - -. Never mentioned anything about a debt. Just that I 'll have to face court against the allegations against me. She then calls my husband who answered at work saying that if we do... |
Sterling Jewelers Inc. Debt collection communication tactics threatened to take legal action August 5, 2015 - - my mom and grandma handles my bills and calls. My grandma tryed to make payments do to we cant pay my bill in full and he said no he needs to pay the - then later told her - then - and now also told her i will be arrested and it will be a - dollar fine and will need a bail bond then to get me out of jail. Then refused to talk to her now and said after he told her i have till -/-/- to pay it turned around and said i have to push this threw that i will not speek to her anymore and i have - hrs to respond. He has called multiple times even when im at work and has even cal... |
Sterling Jewelers Inc. Debt collection cont'd attempts collect debt not owed debt was paid July 10, 2015 - In - I opened a Kay Jewelers Account to finance wedding rings. I fell behind in payments and made arrangements through Kay to auto-deduct $35.00 every two weeks from my bank account. The deductions continued for a little over a year and stopped ; not by any act of my own so I assumed the debt was paid. I was contacted approximately 6 months after the last deduction by Kay who stated I owed approximately $600.00. I told them I disputed the debt and continued to receive notices and phone calls for another month ; all of this occurred from - to - or -. I then received a phone call... |
Sterling Jewelers Inc. Debt collection improper contact or sharing of info talked to a third party about my debt June 24, 2015 - Called my ex-husband 's number who I am estranged from about my debt. I have a restraining order and they are jeopardizing my life. Jared Galleria/Sterling ... |
Sterling Jewelers Inc. Debt collection disclosure verification of debt not given enough info to verify debt June 9, 2015 - Kay jewelers has been incorrectly reporting a over 6 year old debt to my credit bureaus. It has been reaged every time it was sold off to another collection agency and is still in the name of the original creditor who no longer holds the debt.The - now owns my debt and has been unable to validate the original date as it has been closed and in collections for over 6 years. They are refusing to remove the negative account on my credit reports and have been negatively effecting my credit score each time they reage my account. ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls May 15, 2015 - On - - 2015 I have received - calls from Kay Jewelers. Upon speaking with them, I was informed of a balance that does n't match my records. ... |
Sterling Jewelers Inc. Debt collection taking/threatening an illegal action seized/attempted to seize property April 23, 2015 - I went through a credit consolidation company called - - - and Funds was automatically taking from my bank account from this company. I was under the impression that this company will pay my debts for me however I 'm being sued from a credit card company in attempt to collect This debt. I 'm not really sure on what to do because I have already submitted with court papers. ... |