Sterling Jewelers Inc. Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Sterling Jewelers Inc. Debt collection department,

Credit card Communication tactics Frequent or repeated calls North Carolina

I have been out of work for most of -/-/- due to moving, illness, and a car accident. I have received repeated calls from Sterling Jewelers/Kay Jewelers during this time in an attempt to collect a payment from me on an account for which I owe less than $120.00. I have tried to make the payments when they set them up but with no steady income I have been unable to follow through. They call up to 4-5 times a day, often from different numbers, in an attempt to make me answer the phone I assume. I have blocked - numbers to date that I know belong to this company and yet they still call. They call late in the evening as well. They are sometimes rude and continually ask when I think I can pay and I 've told them I do n't know as I am trying to find a job every day! I just recently was given a position but it does n't start until -/-/- and they still want to know when I can make a payment.

Sterling Jewelers Inc. customer in North Carolina
Dec 18, 2015

* Source: CFPB Complaint Database

Sterling Jewelers Inc. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Sterling Jewelers Inc.

https://www.sterlingjewelers.com/en
(330) 668-5000
375 Ghent Rd
Fairlawn OH 44333

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more