Experian Personal Information Complaints

Review and analysis of over 1,433 complaints against Experian

Experian consumers have reported over 1,433 official complaints related to Personal information. Out of the 1,433 consumer complaints against Experian, 12% were disputed by the consumer (i.e. the consumer was not happy with how Experian responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Experian resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 60% resulted in non-monetary compensation.

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New Personal Information Consumer Complaints


Experian Credit reporting incorrect information on credit report personal information

April 13, 2017 - I submitted a copy of my state 's driver 's license and social security card to the agency to verify my identity and to remove the different variations of my name, incorrect addresses, incorrect telephone numbers, incorrect social security number, and non factual unauthorized hard inquiries from the following : - -/-/-, - -/-/-, - -/-/- & - -/-/-, - -/-/-, - -/-/-, - -/-/- and - -/-/-.I received a response 4 days after my dispute it can be assumed that there was no investigation. I am submitting this complaint due to the lack of i...

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Experian Credit reporting incorrect information on credit report personal information

April 10, 2017 - Incorrect Name : - This name is incorrect and is not an accurate name for me. Delete this name for violating the FCRA. - This name is incorrect and is not an accurate name for me. Delete this name for violating the FCRA. - This name is incorrect and is not an accurate name for me. Delete this name for violating the FCRA. - This name is incorrect and is not an accurate name for me. Delete this name for violating the FCRA. - This name is incorrect and is not an accurate name for me. Delete this name for violating the FCRA. - This name is incorrect and is not an accura...

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Experian Credit reporting incorrect information on credit report personal information

April 7, 2017 - Credit report shows - different social security number under my report in personal information section. I disputed different social security number shows up in my report but credit reporting company said they can not remove it because that information is coming from the lender. And because it is - digit different they were thinking some of lender 's operator made a simple mistake during their input process so considered it as minor, but It is not minor problem to me. I am an - military - and during my background investigation they found - different social security numbers and th...

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Experian Credit reporting incorrect information on credit report personal information

April 1, 2017 - I have also made several attempts to have my name updated on my credit files, but have not been successful. Please see my license an SS card in the attached documents. I would like my name to be updated to - -....

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Experian Credit reporting incorrect information on credit report personal information

March 27, 2017 - Experian continues to report wrong information in the address section. They show that I have resided at - -, GA -. I have disputed this multiple times to no avail. I just got the new case file number - which still has this address on the file. This needs to be deleted at once. I also requested all contact information of who supplied this information which Experian has failed to comply with. This violates the FCRA....

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Experian Credit reporting incorrect information on credit report personal information

March 26, 2017 - - - - -, -, - - -/-/- - - - - - -, - - -/-/- - - - - -, -, - - -/-/- - - - - -, -, - - -/-/- - - - - -, -, - - -/-/- - - -, -, - - These address do not belong to me my address is - - - - - - just like it is listed on my credit report. Anything else other then what I stated above do not belong to me and is not my address....

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Experian Credit reporting incorrect information on credit report personal information

March 23, 2017 - Experian is reporting the wrong address on my credit report. I spoke with Experian 's rep on -/-/2017 and they indicated that I would need to send them a Utility Bill, Social Security Card, and a Drivers License in order for them to update my address. However, I do not provide that kind of information to public corporations such as theirs. I also explained this to them when I uploaded my dispute documents with the correct address on there....

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Experian Credit reporting incorrect information on credit report personal information

March 21, 2017 - this previous address not related to me, never was associated with this address -, NY -...

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Experian Credit reporting incorrect information on credit report personal information

March 16, 2017 - Incorrect information on credit report far as my Name they have -, -, -. My name is - also they have my address wrong on the report they have - de -, - de -, - del -, - De 1-,- del -,- pa -,- pa -,- de -,- pa -,- pa -, - pa -,- del -,- de -, - de -,- pa -, and my addresss is - De -/-/-....

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Experian Credit reporting incorrect information on credit report personal information

March 15, 2017 - There are incorrect names, address and SSN on my credit report. Names : - - - SSN : - Address : - -, PA - - -, PA - - -, PA - - -, PA -...

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Experian Credit reporting incorrect information on credit report personal information

March 15, 2017 - wrong employer on my credit report i am not employed with -...

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Experian Credit reporting incorrect information on credit report personal information

March 14, 2017 - There is incorrect personal information on my credit report that needs to be deleted. Incorrect Names : - - Incorrect Address : - - NJ - - - NJ - Incorrect SSN : - Item that should be deleted from credit report : - - Account Number : - ( I uploaded a letter stating it would be removed from my credit report )...

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Experian Credit reporting incorrect information on credit report personal information

March 13, 2017 - I ran my credit report with Experian today- -/-/2017 and noticed incorrect name spelling and address spelling in my file. Specifically : - is an incorrect spelling of my name, which should be : -. Similarly the incorrect address is listed as : -, IL. -. In reality there is no unit number and the correct address should be : -, IL -....

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Experian Credit reporting incorrect information on credit report personal information

March 12, 2017 - Ok I Submitted a Dispute to Experian about the Misreporting they have on my Credit Report. I filed Bankruptcy -/-/- and Finalized By US Bankruptcy Court -/-/-. They continued to report Negative payments prior to these dates. The penalized me for them Via FICO score. The only reason I filed Bankruptcy is I was unemployed for 2-3 years because of the Recession -/-/-. I even took out Loans during that time, managed to pay them in Full, Never late as shown on Attached Dcouments. They also show me at an Address of residence at - - - - - - which is the Address of My...

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Experian Credit reporting incorrect information on credit report personal information

March 8, 2017 - There is incorrect personal information on my Experian credit report that needs to be deleted. Names - - - - - - - - - - - - - - - - - - - - - - - - - - - - Addresses - - - - - - -, - - - - - - -, - - - - - - - -, - - - - - -, - - - - - -, - -...

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Experian Credit reporting incorrect information on credit report personal information

February 28, 2017 - Please assist me in getting an incorrect birth year removed from my credit profile. I was born in -, not in - as Experian is reporting. I have informed Experian that I was a victim of identity theft. Also, there are several inquiries in the last year that is not mine. Please remove these unauthorized inquiries from my credit profile. The following addresses are not mine : - - - and - -...

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Experian Credit reporting incorrect information on credit report personal information

February 26, 2017 - Experian credit reporting services is showing an address on my credit report of : - - -, FL - that is not mine. I have a credit Freeze on my account and this address was added after Freeze was in place without any verification or consent from me. Experian is very difficult to contact online and the phone number they provided does not answer or resolve any attempt to contact them. Please help correcting the issue with this company....

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Experian Credit reporting incorrect information on credit report personal information

February 22, 2017 - Experian is reporting - addresses that do not belong to me and need to be removed - - - - - - - - - - - -...

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Experian Credit reporting incorrect information on credit report personal information

February 22, 2017 - Experian is reporting inaccurate personal information on my credit report. I tried to dispute it online but it would n't come off. Incorrect or Misspelled Names : - - - - Incorrect Address - -, VA - - -, VA - - -, VA -...

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Experian Credit reporting incorrect information on credit report personal information

February 21, 2017 - I wanted to buy furniture from -. I was told that, with a - credit card, I would get $40.00 off my order. I applied and got a form letter from - Bank, saying credit was denied, based on information from Experian. After hours of phone calls, I was told that - - where I had a card, had submitted an incorrect SS number for me. ( I have n't used that card for several years. ) I disputed and got a communication from Experian to the effect that they completed the processing of the dispute. However, the Experian web site still reflects that I 'm " in dispute. '' I called -, but th...

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Experian Credit reporting incorrect information on credit report personal information

February 18, 2017 - E-PERIAN IS REPORTING SOCIAL SECURITY NUMBERS THAT DO NOT BELONG TO ME AND I HAVE SUBMITTED SEVERAL TIMES MY SOCIAL SECURITY CARD AND PROOF OF IDENTITY AND THEY STILL HAVE NOT REMOVED THEM FROM MY CREDIT REPORT....

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Experian Credit reporting incorrect information on credit report personal information

February 15, 2017 - Experian is reporting - incorrect addresses. This is not or never have been my addresses. Please remove the following addresses, immediately : - and - - - -...

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Experian Credit reporting incorrect information on credit report personal information

February 11, 2017 - I have an address added to my - report at which I have never lived. It is concerning to me, as I have not applied for any new debt, etc. - said I would need to write a letter to dispute the information and change my personal information, which does not make sense, as I highly doubt the person making the initial change went through the same steps. They also would not review the information unless I paid them a fee. I am also concerned of possible idenitity theft, but was told it " must be '' from a credit card or loan I already have, as there were no new inquiries....

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Experian Credit reporting incorrect information on credit report personal information

February 10, 2017 - wrong date of birth submitted a dispute 2 times but problem still not resolved...

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Experian Credit reporting incorrect information on credit report personal information

February 9, 2017 - Please delete the following incorrect personal information that is inaccurate. Incorrect/Misspelled Name : - - - Incorrect/Wrong Addresses : - - GA - - - GA - Incorrect Social Security Numbers : -...

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Experian Credit reporting incorrect information on credit report personal information

February 9, 2017 - CURRENTLY THERE ARE - ADRESSES LISTED ON MY CREDIT REPORT. PLEASE REMOVE THEM AND LIST ONLY MY PHYSICAL ADDRESS OF : - - NY - THE - - WERE THE LISTED WITH THE PHYSICAL ADDRESS NOT AS SEPERATE ADDRESS THESE WERE STILL CONSIDERED THE - ADDRESS 3 YEARS AGO DURING ROAD CONSTRUCTION I WAS PROVIDED - - - SO I DIDNT MISS ANY MAIL DELIVERY THE - WAS PROVIDED FOR MISSING MAIL ISSUES DO TO OTHER PEOPLE STAYING AT THIS RESIDENCE I WAS ALSO RECONSTRUCTING MY DRIVEWAY THIS PAST 12 MONTH AND SOMETIMES MY MAILBO- AT THE PHYSICAL PROPERTY ADDRESS WAS NOT ACTUALLY UP PLEASE RE...

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Experian Credit reporting incorrect information on credit report personal information

February 9, 2017 - Experian is reporting inaccurate information on my credit report that needs to be deleted. Incorrect Names : - - - - - - - - - - - - - - - - - - Incorrect Social Security Numbers : - - - Incorrect Addresses : - - - - - - - - - - - - - -, - - - - - - - - - - - - - - - - - - - - - -, - - - - - - -, - - - - - - - - - - - - - - - - - - - - - -...

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Experian Credit reporting incorrect information on credit report personal information

February 8, 2017 - Case number : - - Your response was unacceptable, not to mention asinine! What do you mean not specific enough. Let 's review this again. 1. ) Experian has a phone number on their website to call they advertise you can get to a live agent ; but, you can not. False advertising - specific enough? 2. ) - of the security questions from their public record IS WRONG! The make and model of my first car. - ; t you think I would know the answer to that? They have it wrong, whatever it is and it needs to be changed! - Again - specific enough? Now, please refer back to my original escalation (...

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Experian Credit reporting incorrect information on credit report personal information

February 8, 2017 - This is a written request that you investigate items that I believe to be reported in error. These items are not correct and are causing me financial and emotional distress because of their derogative nature. The following items must be investigated and then deleted : Incorrect Name : - - - This name is incorrect and is not an accurate name for me. Delete this name for violating the FCRA. - - This name is incorrect and is not an accurate name for me. Delete this name for violating the FCRA. - - This name is incorrect and is not an accurate name for me. Delete this name...

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Experian Credit reporting incorrect information on credit report personal information

February 7, 2017 - The following incorrect personal information is on my credit report and needs to be deleted. Incorrect Names : - ( misspelled ) - ( misspelled ) - ( misspelled ) - ( misspelled ) - ( misspelled ) - ( misspelled ) Incorrect Social Security Numbers : - ( incorrect ) - ( not mine ) Incorrect Addresses : - -, NY -...

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Experian Credit reporting incorrect information on credit report personal information

February 7, 2017 - There are - incorrect addresses showing on my credit file. Please remove them - - The correct address should be : -, -, GA -...

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Experian Credit reporting incorrect information on credit report personal information

February 2, 2017 - On -/-/2017, I received an email from a potential employer stating that they could n't run a background check on me as their background check vendor received the following when using my SSN : " Information provided is registered to -, order can not be completed. No record found at the credit bureau. '' I spent the next 4 hours on the phone with the FCRA Consumer Disclosure Center, the Social Security Administration, -, and, finally, Experian. The SSA and - could find no issues with my SSN and confirmed my birthdate. Experian, however, told me that a creditor had submitted a birthdat...

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Experian Credit reporting incorrect information on credit report personal information

February 1, 2017 - - -, - SOC SEC # - DOB -/-/- - - -, - -, - - To Whom It May Concern -, -. - -, -, - - Experian, -. - -, -, - - - -, -. - -, -, - - I recently pulled a copy of my credit report and noticed the following information is in error : Address Errors : ADDRESS : - - - -, - -, - - - REPORTED -/-/- ADDRESS : - - - -, -, - - - REPORTED -/-/- - -/-/- ADDRESS : - - - -, - -, - - - REPORTED -/-/- ADDRESS : - - -...

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Experian Credit reporting incorrect information on credit report personal information

February 1, 2017 - I have requested in writing over a dozen times for the last year that Experian remove some incorrect addresses from my credit file. I was a victim of identity theft and still disputing some items on my credit file. Experian has ignored most of my request to remove the incorrect addresses on my credit file indicating that they were accurate addresses belonging to me. I also requested that they send me proof of this explanation from their company or the company who reported the incorrect addresses. I still have not received any documentation to prove I resided at or that I am affiliated with the...

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Experian Credit reporting incorrect information on credit report personal information

January 22, 2017 - I am an employee that was affected by the 2015 OPM background investigation breach. I have tried to sign up for credit monitoring services provided by the Government through an agency called -. When I tried to sign up for my account, I was advised by the customer representative that creditor Experian has incorrect information about me in my credit report and that my account can not be opened until this error is fixed. It was not clear to me exactly what this error is, but the customer representative for - mentioned something about my Social Security Number being too similiar to another i...

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Experian Credit reporting incorrect information on credit report personal information

January 19, 2017 - The following incorrect names and addresses are on my credit report. Misspelled/Incorrect names : - - - - - - - - - Misspelled/Incorrect addresses : - - - - - - - AL - ( not my address ) - - - - AL - ( not my address ) - - - - AL - ( missing apartment number )...

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Experian Credit reporting incorrect information on credit report personal information

January 14, 2017 - Hi Experian and CFPB On several Occasions asked for my phone number to be updated and any old numbers to be removed, I all most lost my - phone because they could not go forward due to my phone number not being correct on my Credit fraud Alert. Please remove all old numbers and add My Current Number - This is the number to be listed. Please again remove the Old one you have listed in the Alerts. Thank you....

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Experian Credit reporting incorrect information on credit report personal information

January 12, 2017 - Upon trying to obtain a credit report at a car dealership, I was told I am reported as deseased through at least - credit report company. After contacting them, they stated that my former bank told them I was dead and only the bank could undo the issue. I have tried writing to my bank 's credit compliance division ( as there is no phone or email contact info ) with no response....

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Experian Credit reporting incorrect information on credit report personal information

January 12, 2017 - I contact Experian previously by phone to have personal info such as old/inaccurate addresses, inaccurate addresses, old phone numbers, and inaccurate aliases removed from credit report. The agent I originally spoke with refused to correct the information and was rude and unprofessional. By FCRA laws, any and all inaccurate information is to be removed and updated. Since I was told I needed to file a dispute of old/inaccurate information. I disputed the information online but they still have refused to remove the incorrect information. I am very upset that they will not remove inaccurate infor...

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Experian Credit reporting incorrect information on credit report personal information

January 10, 2017 - This is about Experian. You should ask that right away. Someone is used my credit report, because these people at Experian 1 ) HAVE THE WRONG PERSONAL INFORMATION about me. I had to answer questions in order to be able to make a dispute online, and ever question I answered accurately. These idiots have a lot of questions and I am sure, absolutely sure, they have incorrect information, ex : I have not lived with anyone since 1986. Yet, they have roommates listed. I also have other issues with these people FURTHERMORE there is NO file number. This information is online. I am trying to make the...

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Experian Credit reporting incorrect information on credit report personal information

January 10, 2017 - Student loans are more than - and have been closed with original loan servicers paid off and are - through - for - they are no longer delinquent since -/-/2016. Bankruptcies were - or dismissed but still reporting violating confidentiality. Collection accounts for utilities companies are invalid. Accounts remaing after bankruptcy -. Request removal of all inquiries. This prevents my family from for qualifying for any mortgage. No change in my credit score since bankruptcy - and have opened new auto loan and credit cards. Experian - and - are the violating companies...

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Experian Credit reporting incorrect information on credit report personal information

January 9, 2017 - the refuse to continue to investigate my dispute. I have requested them to provide me with the individual who validated or denied my request along with evidence to support my dispute. I have attached a copy of the last letter I sent with todays date on it. In addition my middle name is incorrect on my report...

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Experian Credit reporting incorrect information on credit report personal information

January 6, 2017 - Experian is reporting in accurate names, addresses and social security numbers on my credit report that I feel is affecting my credit and putting me at risk of identity theft or a credit merge. Incorrect Name : - - - This name is incorrect and is not an accurate name for me. Delete this name for violating the FCRA. - - This name is incorrect and is not an accurate name for me. Delete this name for violating the FCRA. - - - This name is incorrect and is not an accurate name for me. Delete this name for violating the FCRA. - - This name is incorrect and is n...

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Experian Credit reporting incorrect information on credit report personal information

January 5, 2017 - I have disputed these issues so many times and still no outcome, first I am a man, my last name does n't change Experian has - names on my credit file that are NOT mine which are - - - and - - My name is - - -, there are so many business inquires listed on my personal credit file. When I apply I use my - so they should not be listed on my personal credit file. Experian has never once investigated my complaint. Please help...

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Experian Credit reporting incorrect information on credit report personal information

January 4, 2017 - After having my - credit card number stolen ( attempt to charge online fraudulently on -/-/- ), I closed my account and received a new card number. On -/-/2016, I pulled my credit report and saw an incorrect ( fraudulent ) address listed and a - credit inquiry filed on -/-/2016. I disputed the fraudulent address with Experian, placed a fraud alert on my credit file, and contacted - that an account in my name but new address was fraudulent which they then denied. The incorrect/fraudulent address ( -, - OHIO - ) is a homeless shelter called " The - ''. I want to fil...

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Experian Credit reporting incorrect information on credit report personal information

January 2, 2017 - E-PERIAN Credit has an incorrect date of birth. Should be -/-/- ( NOT - )...

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Experian Credit reporting incorrect information on credit report personal information

January 2, 2017 - I have 3 personal loans with - Bank. One of my loans I have had since -/-/-. I have never missed a payment or have been late with a payment. On -/-/-, - charged off my loan without any warning to me and for no specific reason. When I called - to discuss error they told me they 're able to charge off any loan they want at anytime. I did n't sign any contract for these terms. This has greatly effected my credit and - has even taken away certain features of their website from me because they claim I have an account unpaid through them. I have disputed this through Experian a...

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Experian Credit reporting incorrect information on credit report personal information

January 2, 2017 - RE : E-PERIAN - - - Incorrect address on my credit report Dear CFPB : I called Experian in regard to an address that was not mine. Experian - - advised me to contact the creditor. I contacted the creditor and was informed of a system error on their part. Experian still has not removed this address from my credit report even though I had requested it removed. Please see the credit report that reflects the incorrect address. Please remove the address - - - - - CA -. The address is not mine and I never lived in California. Sincerely, - -...

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Experian Credit reporting incorrect information on credit report personal information

December 29, 2016 - I submitted a request to remove inaccurate information on my credit report and it is still on the report. I want it to be removed as soon as possible.The names to be removed are -. - -. -. These are not my names....

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Experian Credit reporting incorrect information on credit report personal information

December 24, 2016 - I called Experian to have my personal information corrected after I pulled my credit report. I told the agent that I spoke to that there were several addresses being listed on my credit report that were neither mine nor addresses that I have ever resided at. The agent stated that he would not remove nor update incorrect information on my report. I informed the agent that I have lived at the same address for over 13yrs and they addresses that were being reported could not be accurate. I have had the same address listed on my T- Drivers License and with my employer as well. My address has not ch...

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Experian Credit reporting incorrect information on credit report personal information

December 22, 2016 - Experian was reporting incorrect addresses for me. I disputed the incorrect information and they deleted my current and CORRECT address they are reporting me as having an address of -, PA - THIS IS INCORRECT - THIS IS A BUSINESS ADDRESS MY CURRENT ADDRESS AND HAS BEEN IS -, PA - I WOULD LIKE MY ADDRESS CORRECTED...

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Experian Credit reporting incorrect information on credit report personal information

December 22, 2016 - Received a credit report from Experian today -/-/2016 that was dated for -/-/2016 with my name deliberately incorrect. My name is - - - but my report was sent to me with - - -. Please know that Experian has numerous copies of Driver License and Social Security Card. I 've enclosed the documentation of proof with this complaint....

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Experian Credit reporting incorrect information on credit report personal information

December 20, 2016 - Experian has reports my address, phone numbers, and name incorrectly as well as my student loans status, medial bills reporting incorrectly. This has significantly affected my approval for credit....

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Experian Credit reporting incorrect information on credit report personal information

December 19, 2016 - Hello my name is - - - - I contact you because and my credit report show wrong information personal because I star building my credit whit my Number of identification Regulary is confused whit information my father name is - - - the confused is because I 'm used regularly - - name whit see at confused used at - - - the wrong is and the birthday show at my father date and something information for inquiry is some for my dad and show me information wrong...

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Experian Credit reporting incorrect information on credit report personal information

December 18, 2016 - Experian has refused to update my personal information correctly several times. I have sent numerous letters asking them to correct my information. They just keep saying verified. Verified with who??? Here is my Identification with my proper address. I told them I never lived at the address they are reporting. They said the creditors are reporting this. The creditors " reporting '' this address is the account opened by the identity thief. Attached is my proper Identification and address. I would like my correct address displayed properly on this credit report and not this fraudulent address....

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Experian Credit reporting incorrect information on credit report personal information

December 17, 2016 - I only have one correct address. I also only have one name. There are other names and addresses on my credit report as well as collections and accounts that do not belong to me. I would like these removed/deleted as they are inaccurately reporting to the Credit Bureaus and negatively affecting me. I would also like to request that an updated credit report be sent to me from all - Credit Bureaus....

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Experian Credit reporting incorrect information on credit report personal information

December 16, 2016 - There are incorrect addresses and a incorrect name on my report. I was told to send in proof of address and name which I did and the reporting agency, E-PERIAN, did n't remove it like they said they would. It 's illegal to report inaccurate information....

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Experian Credit reporting incorrect information on credit report personal information

December 15, 2016 - Just like the radio advised me I should do, I pulled a copy of my credit report and there areitems that just are n't accurate on it at all. I am greatly concerned because I am a good paying person and do n't want people to think otherwise because of the mistakes that are on your report about me. Please adjust the following items so if whoever looks at my credit report, they will see what a good payer and citizen I am. Incorrect Name : - This name is incorrect and is not an accurate name for me. Delete this name for violating the FCRA. - This name is incorrect and is not an accurat...

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Experian Credit reporting incorrect information on credit report personal information

December 15, 2016 - Hello, My name legally changed in 2015 and the credit reporting agencies refuse to accept the court order and make the change to the credit report ( The previous name must not be disclosed, per court order - more than five years after the change ). This has resulted in a denial of credit because of lack of a credit history and a fraud alert on my account. They have stated that they will not change the information unless it comes from an original creditor, but this is false credit reporting because it is my history, my former ( birth ) name, and my new ( legal ) name. One of them did finall...

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Experian Credit reporting incorrect information on credit report personal information

December 13, 2016 - An former address for a current employer was incorrectly attributed to me. The credit report refused to remove it. It has negatively impacted me as bills have been sent to that address and not to me, because I 've never received them they 've gone unpaid and entered collection status. The address in dispute is - - - - - - -, T- -. See pg - of credit report...

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