Experian Credit Reporting Complaint

Incorrect information on credit report personal information

Experian Credit reporting department,

Incorrect information on credit report Personal information Texas

I have 3 personal loans with - Bank. One of my loans I have had since -/-/-. I have never missed a payment or have been late with a payment. On -/-/-, - charged off my loan without any warning to me and for no specific reason. When I called - to discuss error they told me they 're able to charge off any loan they want at anytime. I did n't sign any contract for these terms. This has greatly effected my credit and - has even taken away certain features of their website from me because they claim I have an account unpaid through them. I have disputed this through Experian and all they did was update status to say " never late '', but it still shows account charged off.

Experian customer in Texas
Jan 02, 2017

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

Consumer disputes how Experian handled their complaint

Created with Highcharts 4.2.3ExperianComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170200400600800Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ExperianIncorrect information on credit report0.4%55.7%0.1%41.9%1.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIncorrect information on credit report0.0%29.5%0.3%0.1%68.8%1.2%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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