Review and analysis of over 64 complaints against Citibank
Citibank consumers have reported over 64 official complaints related to Debt resulted from identity theft. Out of the 64 consumer complaints against Citibank, 19% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 28% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft January 12, 2017 - I sent a letter to MACYSDSNB letting them know I had been a victim of identity theft years before the accounts had even showed on my credit report and I provided my supporting documents and police reports made about the identity theft and MACYSDSNB refuses to delete the fraudulent accounts from my credit report stating in a letter its verified MACYSDSNB provided no physical evidence to why they wo n't remove it, according to the FDCPA and FCRA they have violated the law and I am well within my legal parameters to file a civil suit along with defamation of character against them. If they do not... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft January 11, 2017 - I have the same complaint that everyone else has. Macy 's trying collect wrongful change. Macy 's switched my account to an American Express card which I never activated. About six months later I started getting collection calls when all was said and done I owed Macy 's over $300.00 for billing charges/ late fees. I never charge anything for past 2 years and they keep sending me the bills. Macy 's account showing a past due amount with a late payment charge of $27.00 plus an interest charge equal to 24.75 % yearly rate on the unpaid balance.I have called Macy 's Customer Service twice to C... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft September 29, 2016 - Back in 2003 I, -, was the victim of Identity Theft. I filed a police report. I learned that - bought a debt from CITIBANK, and placed a lien on property. I ask that you help me get the judgment lien released. Its - County Cause number -, judgement lien number -. I read on the FTC 's site about a lawsuit invovling -, but have not been able to get a meaningful response from -.... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft September 16, 2016 - A credit card was open under my name as a result of a identity theft with exxon mobile. Reported the account as fraudulent, but they are still reporting me as responsible for it.... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft September 16, 2016 - On - -, 2016 I file a claim against Citibank and - - - - regarding a collection account that still is being reported it to the - major credit bureaus, Citibank issue a letter on -/-/- stating that they will follow through an investigation and that they would take them 3 month to notify of the results, it 's been 5 month already since I begin filing complaints against both of them. a Law Firm in New York called - found violations being done specifically on this account - has been the only - that understood that this account should not be reported it anymore t... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft September 9, 2016 - I file a complaint agains citibank for a collection under - agency, according to the citibank representative they said it take 3 months to process the investigation that is already in file with you they never responded back about their findings and conclusion, however - deleted the collection because there were violations against consumer protection act, this were done by law firm in New York, called - they were the one 's pushing - to delete it and they did, however - and - are still showing the collection therefore I am requesting for citibank to delete the collection from ... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft May 27, 2016 - Macys and Citibank, on behalf of Macys making harassing phone calls after the fraud charges were removed from my account. They neglected to removed the fees and interest charges associated with the fraudulent charges! ... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft May 17, 2016 - I file an affidavit with Federal Trade and Commission the reference number is -, I also file a Police Report with all the list of the accounts involve with the Identity Theft. I am having a hard time in dealing with - - - - - - even thought the account was open back in 2008 but such account was hacked and I am not agree with Balances this account has that are not mine hackers make so much damage to anyone involve on this Identity theft issues I am Requesting Clearly to - - TO REMOVE/DELETE this account I am not responsible of what they are claiming to be mine. I hire... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft May 17, 2016 - I was a victim of identity theft related to my employer, -, experiencing a cyber attack in - 2015 and my personnel information was stolen. As a result, in - 2015 persons unknown used my credit information to obtain a Bloomingdales credit card and subsequently charged $9000.00. Despite my sending Bloomingdales a police report, a copy of my complaint filed with the Federal Trade Commission, and a letter from the Office of Personnel Management of the Federal Government acknowledging my personnel file was - that was hacked, and enrollment - who is currently attempting to resolve t... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft January 28, 2016 - On - -, -, I terminated my checking account with Citibank, which had a $300.00 line of credit. On that date, Citibank claimed that I owed them $300.00 for automatic payments, which the bank has never paid. I therefore paid Citibank $300.00 for the line of credit and $2.00 interest from my - - checking account ( ending - ) on - -, -, and confirmed with the bank 's representative that I owed nothing else. Nevertheless, Citibank continues to claim that I owe them more than $100.00, which, the bank claims, has been accruing interest since - -, -. On ... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft December 21, 2015 - In -, persons unknown to me used my personal information to get store credit cards and charge merchandise. I have been trying since then to get Macy 's Fraud Investigation department to complete the investigation. ( The six month delay in clearing my name is a separate issue ). In the meanwhile, they sold the debt to Citibank collections - - ) which robo-calls my cell phone at least five times a day. I have told the Fraud Department multiple times and they promise to stop the calls, but they continue. I have complained to the bill collectors and they say that they have n't been told t... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft December 14, 2015 - My Macy 's credit card was stolen on - -. Fraudulent charges were made on - -. I did not know my card was stolen until - - when Macy 's attempted to take an automatic payment from my bank account. I immediately called and reported the card stolen and asked for the paperwork for a fraud claim. I called back in the beginning of - ( two weeks later ) to ask why I had not received the paperwork. Macy 's informed me that they did not cancel my card or list that it was stolen. I have received a statement each month since - listing the fraudulent charges as being past due, inc... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft December 9, 2015 - I am a victim of identity theft committed by - - -, who used my social security number to obtain credit and employment. I submitted a police report and this criminal was subsequently arrested. However, I continue to receive nonstop phone calls from debt collectors for her debt. The most recent offender is - - -, which calls me numerous times per day. ... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft December 3, 2015 - this has been an account from this company that is being reported but was a result from identity theft my identity was stolen and used to establish this account butr yet they still have this account as mine when i have sent information that it is not mine police report affidavit with a denial of any benefit i just dont know what to do at this point but this needs to be deleted from my credit file immediately and closed in all of their offices ... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft December 2, 2015 - The Merchant Home Depot and Citibank N.A., according to the debt collecter, - - -, -, sold them the debt. I never received a bill from The Home Depot or Citibank. When I asked the debt collector what it was I bought, they could not provide that information. When I asked them to provide my signatures on the CC slip, they could not provide that either. The representative told me that I set up the account without knowing it. What really hurt me is that the debt shows bad on my credit report. Therefore, they probably have my social security #. I know they at least have the last -. T... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft November 17, 2015 - While reviewing my - credit report, I noticed that a fraudulent collection was posted on my report by - - -. Thereafter, I personally contacted - - - and disputed the validity of this debt in its entirety based upon ID THEFT. During my contact with - - -. I requested that all collection on this account to cease and to delete this adverse information from my credit report until a complete and full investigation is conducted determining the validity of the DEBT as required under Fair Debt Collection Act. To this extent, - - - recklessly disregarded my requ... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft November 16, 2015 - I have disputed this collection before and it was removed from my credit report. Now it is back and they are sending me letters trying to collect a debt I do not owe. This account does not belong to me. I have never had an account with this Creditor. I am requesting that it be removed from my credit report. If you fail to remove it, you are required by law to provide proof that the debt is mine. Please see the attached document and the comments. ... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft November 5, 2015 - In - 2015, I received a bill in the mail from Macy 's for - charges that I did not make on -/-/15. Immediately upon receiving the bill, I contacted Macy 's and informed them. They stated that they need to conduct a fraud case and that they will send a letter to me in the mail to document in writing what I told them. I repeatedly called Macy 's every week, as I did not receive this letter in the mail until -. While waiting for this letter to arrive, I received - calls on a daily basis from another agency ( not Macy 's ) asking for me to pay this Macy 's debt, upon which I woul... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft November 2, 2015 - I had a student loan back in 2002, was finally paid off this summer and now I get a statement from citibank/- - - saying I now owe $18000.00 dollars, which is entirely false, I never owe anything close to that. I do some research and found out that Citibank/- - - may be a Scam company. Please help me because they are threatening to sue me by another outside lawyer firm called - - - - - , - . Their infomation is- - - - - - , - . - - -, - . - -, MD - - thank you in advance for any help you can lend to me. ... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft September 23, 2015 - Amex credit card account from Macy 's had fraudulent charges on account ( an account which I have never used, and is opened automatically and in addition to the store revolving account ). In -/-/-, I contacted Macy 's fraud department to get this resolved when I noticed the charges. I am still waiting on receiving paperwork from them to continue this process. I have spent countless hours on the phone trying to receive this paperwork, but am not receiving it at my house in the mail. All other mail I have no problems receiving from other people. They are unwilling to send it to my email or ... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft August 30, 2015 - I am contesting CITI BANK FLE- ACCOUNT. It is not mine as such, I believe that it is fraud. ... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft July 2, 2015 - AFTER - YEARS I HAVE JUST NOW BEEN MADE AWARE OF A DEBT BY CITIBANK I DID NOT KNOW OF. BACK IN -/-/-, - I HAD A FRAUD ALERT PLACED DUE TO MY E- TAKING MY DRIVERS LICENSE AND SOCIAL SECURITY CARD. I 'M IN THE PROCESS OF REFINANCING MY HOME AND FOUND OUT BY LOAN PROCESSOR OF JUDGEMENT ON TITLE OF HOME. I WAS NEVER NOTIFIED OF ANY COURT PROCEDING ' JUDGEMENT AND DID N'T EVEN HAVE A CHANCE TO FIGHT IT. FROM -/-/- TO - I DID NOT LIVE AT THE HOME. PLUS I HAD BEEN - IN -/-/- AND AT THAT TIME LIVED WITH MY MOTHER. PLUS I FOUND AN OLD CREDIT REPORT OF MINE DATED - OR -/-... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft April 30, 2015 - I DISPUTE THE CHARGES HAD BEEN MADE BECAUSE I WAS INCARCERATED AND BEING DETAINED I HAVE THE RIGHT TO REFUSE E-TRA LATE FEES OR CHARGES I CAN SEND A LETTER OF THE PROOF OF DETENTION AND INCARCERATION I AM NOT DELINQUENT FOR MY BILLS AND I AM A VICTIM OF IDENTITY THEFT AND I WANT TO SETTLE MY ACCOUNT. ... |
Citibank Debt collection cont'd attempts collect debt not owed debt resulted from identity theft April 29, 2015 - I DISPUTE THE CHARGES HAD BEEN MADE BECAUSE I WAS INCARCERATED AND BEING DETAINED I HAVE THE RIGHT TO REFUSE E-TRA LATE FEES OR CHARGES I CAN SEND A LETTER OF THE PROOF OF DETENTION AND INCARCERATION I AM NOT DELINQUENT FOR MY BILLS AND I AM A VICTIM OF IDENTITY THEFT AND I WANT TO SETTLE MY ACCOUNT. ... |