Citibank Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt resulted from identity theft

Citibank Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt resulted from identity theft New Jersey

On - -, -, I terminated my checking account with Citibank, which had a $300.00 line of credit. On that date, Citibank claimed that I owed them $300.00 for automatic payments, which the bank has never paid. I therefore paid Citibank $300.00 for the line of credit and $2.00 interest from my - - checking account ( ending - ) on - -, -, and confirmed with the bank 's representative that I owed nothing else. Nevertheless, Citibank continues to claim that I owe them more than $100.00, which, the bank claims, has been accruing interest since - -, -. On - -, -, I received another letter from Citibank regarding the phantom debt and called their toll-free number. I spoke to a woman named - ( ID # - ) who told me, " [ Citibank ] has no record of your debt. '' I requested Citibank to immediately resolve the dispute in my favor and was given Citibank complain No. -. -

Citibank customer in New Jersey
Jan 28, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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