Review and analysis of over 165 complaints against Equifax
Equifax consumers have reported over 165 official complaints related to Account terms and changes. Out of the 165 consumer complaints against Equifax, 22% were disputed by the consumer (i.e. the consumer was not happy with how Equifax responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against Equifax resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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Equifax Credit reporting credit monitoring or identity protection account terms and changes December 6, 2016 - Withing the last five days, my EQUIFA- credit scores dropped by over - points in one fell swoop. I monitor all - credit reporting bureaus via - and other services. Neither - or - registered such a radical downgrading. I called EQUIFA- and spoke to an overseas representative who simply read old negative data entries without being willing to specifically share with this consumer what specific new item actually correlated to the double digit drop. In the past, I had to struggle with EQUIFA- over similar behavior. In every instance, they refused to go over the cause of any adverse a... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes May 19, 2016 - Challenge an unfavorable section or oversight on my credit report. I am for the most part unsatisfied with CRAs reporting mistaken information, and other. - archives/attach.... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes May 15, 2016 - I contacted your about Equifa/ removing - points from my credit report also I recently contacted Equifax also and they said that it could have been a number of things which caused the decrease. I today looked at my Equifax report and saw that they have removed all of my credit cards from my Equifax file. My -, - - - credit cards, and my - card is no longer reporting on my Equifax file. I spoke with these creditors and they said they are still reporting and this mistake belongs to Equifax. This is true because my other credit files are reporting these accounts. This is wrong a... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes April 27, 2016 - IRS contacted me about breech of 2015 tax document involving my SSN and said I could get a year of credit monitoring for this problem caused by their agency. I contacted Equifax for myself and have had no luck getting them to help. They say I have not proven that I am who I say. I submitted documents with my driver 's license and last year - form along with a cover letter. After 7 phone calls, I can not get past the " protocol '' of the phone answering people who are completely uninterested in the incident # or promo codes that I have been given by the IRS to deal with this matter. I find t... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes April 18, 2016 - I am wanting to submit a arbitration claim against Equifax for FCRA and Maryland state deceptive trade practices violations. Their arbitration clause states as follows : " Binding Arbitration. Either You or Equifax may, without the other 's consent, elect mandatory, binding arbitration of any Claim ( as defined below ) raised by either You or Equifax against the other. As used in this arbitration provision, the term " Claim '' or " Claims '' means any claim, dispute, or controversy between You and Us regarding any aspect of Your relationship with Equifax , including but not limited to any Clai... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes April 15, 2016 - As a victim of identity theft, I had no choice but to put on a credit freeze with all three agencies. Now when I need to refinance my home and put on a temporary lift of the freeze Equifax forces a $10.00 fee for this. Why? What do they need this money for? It 's simply not fair. This is not a service they are providing me! This is protection of my identity so that I can function in commerce despite the awful system these credit reporting agencies perpetuate. I have no choice in this matter. Why must I pay $10.00 to protect my credit and lift this freeze. This service should be free!! This... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes April 11, 2016 - I had a credit score with Equifax of - on -/-/2016. On -/-/2016 I have a credit score of -. The only thing that has changed is my address. These people at Equifax took - points away from my credit due to I changed my address. Hey I would like to file a lawsuit and actually received some proper resolutions from the consumer credit agency. This is crazy. I want justice and I want it today. These people can not take - points off of my credit due to I changed my address. What - is really going on here. Please ask this Equifax credit agency why are they taking - points... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes March 28, 2016 - There are - accounts in collection the problem is i never have had - phone service nore have i ever applied for any type of credit with them. ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes February 11, 2016 - I have tried to get my annual credit report from equifax and am unable to do so due to incorrect information on the questions they ask me if its really me? My name is - - - and my phone number is - could you please help me in regards to getting my annual credit report? Thank You very much. Sincerely, - - ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes December 25, 2015 - I was trying to get service from - - but when they ran my credit check ( I have a credit score & gt ; - ), Equifax said that they could not verify my identity. When I went to all - credit agencies to obtain my credit report, I was able to do so at - and - but not at Equifax. The Equifax website again said that they could not verify my identity (!!! ). Now I have to send in - forms of identification by mail to get them to review and correct the problem. Meanwhile, the promotion for - is going off and I will end up paying - of $ $ $ more because of Equifax 's mistake. ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes November 18, 2015 - i had a freeze on my credit report on -/-/- and i asked equifax to remove the freeze and they only removed it for 3 months. I call them again on -/-/- and they are trying to charge me for something that i did n't autorize. ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes October 30, 2015 - I have been having fraud and identity theft problems. The FTC suggested I contact Equifax to get a credit report. When I contacted Equifax , they did not tell me I could get a free credit report. Instead, they said I needed to get Identity Patrol for a cost of $ -/month. Three days later, I received an email stating I was no longer eligible and needed to get the Gold Watch protection for $ -/month. When I called to ask about this, I talked to " - '' who told me that some other credit company had put a freeze on my account and asked me a lot of vague questions about my credit without e... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes September 29, 2015 - I recently applied for credit monitoring service and was denied. I am unable to monitor my score and agency refuse to allow me to setup service however continue to report inaccurate information. ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes September 22, 2015 - I applied for a credit card with -, - - -, and - all on the same day. I received the adverse letters and my credit scores are reporting differently with all - companies. - stated Equifax Credit score is a -. - - stated Equifax Credit score is -. - stated my Equifax score is a -. Why does the same credit reporting agency report - different scores when all three credit cards were applied for on the same day? ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes September 18, 2015 - on - showing should be removed over removed will not be removed. showing opened it is closed only account is mine is - and - inquiry is not mine sent in - police report and federal trade commission avidavitplease removed from credit report. ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes July 12, 2015 - Equifax consistently has false and outdated information and their online dispute resolution kicks you off automatically if your computer refreshes the page. It then locks you out of your account unless you fax them information. In this day and age, faxing is a rather significant hardship for most people, since almost no one has access to a fax machine. I believe this is to make it intentionally difficult to call them to account. Furthermore, they provide a number to get priority access to a live customer agent '' when in fact it is simply an automated line to send you a hard copy of your repo... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes July 10, 2015 - *There was no specific category for my complaint issue. The selected category was the closest topic to the subject of my complaint issue*I have a Security Credit Freeze on my credit report with all three credit reporting agencies ( Equifax, - and - ) . Recently ( - -, 2015 ) I requested to temporarily remove the security freeze from my credit report with the aforementioned - agencies. - and - were successful and processed my request. However, Equifax requested that I submit, via mail, additional identifying information. I complied, via certified mail, on - -, 2015. T... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes July 1, 2015 - I have credit monitoring service with Equifax. Today I called to lock my credit reporting down as I received a notice from the IRS that my SSN has been breached. When I called, my call was picked up in - -. Equifax has an offshoring contract with a company in - - taking SSN, mother 's maiden name, address, and phone number with access to my credit file. This is in direct violation of the FCRA. When speaking with the representative, I also found they had a number on file that was not my phone number and refused to tell me where that information came from. Getting intouch with anyone... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes June 25, 2015 - I pay for FICO score monitoring. A dispute over a drop in myscore has been logged with Equifax per the process with FICO. FICO claims they do not control the information provided by Equifax. Equifax just explained that my Equifax score is 'different ' from FICO because they use a different model to compute scores ... and if I want my Equifax score I must pay. We go around and around with FICO versus Equifax. No one will explain the formulas or their actual relationship. ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes June 11, 2015 - Since becoming an Equifax customer my score was about a - at the start of the membership. There were many debts at that time, some were not valid, some were paid before going to collections. Oddly after removals of the inaccuracies my score dropped more and ore since becoming a customer. With improvement my score should stay unchanged. With the issues I had prior - complaints as my score dropped at times by up to - points. and right after the - complaint closed they dropped again another - points with no changes to my credit report that would justify the drops continually. Repli... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes May 27, 2015 - I signed up for the - - month period with Equifax.com, and when I signed up, they charged me - -, - charges instead of their so called deal. When I spoke with them, the fail to give me a refund for charging me -. Plus, their score is so underrated that I had to consider signing up with other credit bureaus because Equifax credit score is so low is hurting my credit history. Equifax should be placed out of business. ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes May 21, 2015 - Equifax required me to purchase a credit report from them for $15.00 just so I could find out if my account had a credit freeze on it or not. I should not be required to purchase a product just to find out about my own personal credit information. ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes May 7, 2015 - hello equafax continues to refuse to delete inquiries on my name that i never applied for also they deducted - points off my score for no reason ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes April 21, 2015 - incorrect use of the 30 day grace period when applying for credit for a auto loan by Equifax & - to many hard hit 's on credit report in less than 30 day 's. once in -/-/- & again in -/-/-. ... |
Equifax Credit reporting credit monitoring or identity protection account terms and changes April 14, 2015 - I have been unable to update/view my credit report online with Equifax, I pay a monthly subscription for their service and have been unable to view/update my report since -/-/-. The following error message is received, Eval Code : - Status Code : -, Reason Code : -. I spoke to several reps, they said it was a technical issue and would be fixed but it is now been three days and still unresolved. ... |