Review and analysis of over 2 complaints against Washington Federal
Washington Federal consumers have reported over 2 official complaints related to Using a debit or ATM card. Out of the 2 consumer complaints against Washington Federal, 0% were disputed by the consumer (i.e. the consumer was not happy with how Washington Federal responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Washington Federal resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Washington Federal Bank account or service using a debit or atm card December 18, 2016 - This morning my husbands debit card was declined after working a 12 hr shift while finishing his 80 hr work week.. he came home very frustrated. He asked me to call the bank to figure out the issue.. so I did and left a message. This call center first of all is very hard to get ahold of even on days they are open!!! I left a message this morning and asked for a call back in regards to my accounts. Later that afternoon I got a call back saying they ca n't help me because my name is n't on the debit card and it does n't matter if it 's a joint account with both our names and I 'm the primary, I ... |