Washington Federal Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Washington Federal Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker California

My wife and I have been working with Washington Federal Bank to secure a new construction loan to build our retirement home. We began this process - -, -. As of - -, with so many delays from the bank, the construction price has escalated, and the cost of the loan has increased to the point that put the project out of our budget. We are looking for the bank to cover the cost of what we have spent in trying to secure the loan during the past year. Those costs are on an attached document. We filed all requested documents and information in a timely manner. The banks delays during this year long process has let us both emotionally drained, full of anxiety and stress. Not a good situation for my wife who has - and is suppose to avoid stress and stressful situations.


I have attached a number of documents for your review. We are able to answer any question that you might have. Thank you - and - -

Washington Federal customer in California
Feb 22, 2016

* Source: CFPB Complaint Database

Washington Federal response to complaint:
Closed with explanation

Consumer disputes how Washington Federal handled their complaint

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