Southwest Recovery Services, Inc. Debt Collection Complaint

Medical Communication tactics frequent or repeated calls

Southwest Recovery Services, Inc. Debt collection department,

Medical Communication tactics Frequent or repeated calls Oklahoma

- -, with Southwest Recovery Services, has been calling my work for months now. She 's been asked several times by myself, my co-workers, and my managers to stop calling me at work, as I do not take personal business calls. My job is to answer a very busy phone line, and I do not have time for chats. When told this, she gets insanely unprofessional and begins arguing, stating that she has ever right to call me at work. It has escalated to - to - calls per evening now. This is insanely unprofessional and uncalled for, and I need it to stop. On my personal cell phone, I get upwards of - calls a day from her company.

Southwest Recovery Services, Inc. customer in Oklahoma
Aug 18, 2015

* Source: CFPB Complaint Database

Southwest Recovery Services, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Southwest Recovery Services, Inc.Complaint HistoryComplaints4/20145/201411/201412/20144/20157/20158/20153/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Southwest Recovery Services, Inc.Communication tactics100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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