Review and analysis of over 23 complaints against PayPal Holdings, Inc.
PayPal Holdings, Inc. consumers have reported over 23 official complaints related to Unsolicited issuance of credit card. Out of the 23 consumer complaints against PayPal Holdings, Inc., 13% were disputed by the consumer (i.e. the consumer was not happy with how PayPal Holdings, Inc. responded to their complaint) and 100% were processed in a timely manner. 13% of consumer complaints against PayPal Holdings, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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PayPal Holdings, Inc. Credit card unsolicited issuance of credit card December 9, 2016 - On -/-/2016 PayPal credit opened an account in my name without my consent. A charge of $190.00 was added to the account. It may have been opened it in an outright fraudulent manner ( as in the - scandal ). Its also possible that it was done deceptively in the on-line " check-out '' or " pay with Pay Pal '' process of an on-line purchase. i.e., it was set-up where the purchaser would have had to " opt-out '' of opening a PayPal credit account in the course of submitting a payment. In any -, I DID NOT wish to open a credit account with Pay Pal. More payments which I thought were being ... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card August 17, 2016 - On - -, 2016, I placed an order from - website using a -. I filled out the forms that popped up. Unknowingly, the website had me sign up for PayPal Credit. On - -, 2016, I received a statement for an unpaid balance for my purchase. Upon calling PayPal Credit, I find out that I have a $2300.00 line of credit. I have paid for the transaction and closed the account. I feel that PayPal Credit did not fully vet the vendor to see how their website is signing customers up for PayPal credit. PayPal credit says they do not report to credit bureaus ; however, I am concerned that my c... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card May 23, 2016 - I was informed in - 2016 that I had an outstanding balance for a PayPal credit card and yet had no idea that I had signed up for a PayPal credit card. I allegedly signed up for the account in - 2016 and never used it until - 2016. To be clear, I made the - 2016 transaction thinking that I would be billed to my pre-existing credit or debit card account. I called the PayPal customer service representative who told me I allegedly went though a credit application process. He also confirmed that I may have confused their credit application button with their payment transaction button.... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card May 11, 2016 - There is a - hard inquiry credit check on my credit history pulled - -, 2015. I understand this is associated with Paypal, and I never authorized this or requested a service beyond having a Paypal account through my e-bay transactions.... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card May 4, 2016 - This morning I received an e-mail from PayPal Credit regarding my " account ''. As I have NEVER opened an account with PayPal Credit, nor have I ever applied for a PayPal Credit account, I thought the e-mail was a fraud. I logged into my PayPal Account, which has been active for several years, and discovered I had a PayPal Credit account with charges and a credit line of $2500.00. I saw charges on the account that I had recently made, but I had no idea how they ended up in PayPal Credit. I called PayPal and was told that I had clicked on " PayPal Credit '' when I made my purchase. I told the... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card April 17, 2016 - Paypal credit services and - - have done - ( - ) hard inquiries on my credit reports that I did not authorize. I have written letters to both companies and contacted both via mail and fax. Neither one will remove my hard credit inquiries even though I never applied for credit with them. ... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card March 31, 2016 - I made a purchase through PayPal which I expected to go onto my regular credit card like all of my prior usages of PayPal, but instead I was given a PayPal Credit account. Also, a monthly payment I had begun to - - was billed to this PayPal Credit account ( the following month, and ever since, this - fee has been correctly billed to my credit card ). When I received the first notice that I had a PayPal Credit account, I immediately wrote PayPal that I did not want such an account ; they replied by telling me what a wonderful account it was. I was then out of the country for 6 months. ... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card March 8, 2016 - I ordered a product online from Ebay which I had done many times in the past. Using Express checkout Paypal changed default settings to Bill Me Later. I had an active Paypal balance of over $600.00 in my account I had no need for a credit card I assumed they would remove the $9.00 from my balance. I later find out they have opened a credit card, charged me late fees, and interest on $9.00. I finally called and asked they close the account. I mailed a check for the $9.00 that I owed. I called again asking them to remove late fees and interest and they did however they would not remove t... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card March 2, 2016 - I received a bill, in the mail, from PayPal Credit for $1900.00. I attempted to contact PayPal, with whom I have an account, directly but they never answered my call. I submitted a copy of the fraudulent bill but have not gotten a response. I called the company, Pay Pall Credit 's number listed on the bill and they wanted personal information to file a fraud complaint. I do n't know what to do. I never opened an account with Paypalcredit.com. What do I do? ... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card February 21, 2016 - pay pal signed me up for a credit card without my knowledge or permission and then directed charges to their card instead of my chosen payment card. ... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card February 17, 2016 - On - -, 2015, I attended a sales presentation by - hotel and resorts in -, FL. After a 5-6 hour sales presentation, after being promised the presentation would take no longer than 2 hours, they pressured us, like I 've never been pressured before ; we were worn down, exhaused and confused. They gave us reassurance that we could own a time share for approx $50.00 per month, as they kept asking us what we could afford to pay. We told them that was our limit, in no uncertain terms. Shortly before they made the sale, they presented with me a pay pal line of credit card, in my name. I... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card February 14, 2016 - I had used PayPal for many years for online purchases and payments for my kids ' activities, etc. Paypal charges always went to a credit card that I had set as my default payment. Last year sometime, unbeknowst to me, Paypal opened a " PayPal Credit '' account and put a $60.00 charge made by my wife onto that credit account rather than to the card I had specified. They did not bill me for the amount until several months later, at which point late fees and interest had driven the balance over $100.00. I called and was assured the late fees would be removed and that if I just paid $64.00 f... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card February 9, 2016 - My Paypal account was somehow switched to PayPal Credit account last year. I do n't recall requesting this credit and I never authorized PayPal to start billing my PayPal purchases to the PayPal Credit. I was not paying attention to how this was being billed, and never got any monthly statements for this new credit product. Last week, I was sent a bill for my PayPal Credit balance, and it was very high, but I just paid off the balance. I think you should advise PayPal to NOT unilaterally switch customer payment options to Credit. It should be very clear that customers are now paying with cred... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card February 3, 2016 - Hi! PayPal Credit is engaging in misleading and predatory practices. In paying for an ebay purchase, I inadvertently and somehow signed up for PayPal Credit on a " Promotional Financing '' offer. Rather than using my checking acct. via debit card, which is what I had checked, PayPal used credit on the first " sign up '', and on several subsequent occasions, despite me checking " PayPal '', not " PayPal Credit ''. PayPal checks, then unchecks my choice of payment, and puts the purchase on credit. I have emailed PayPal with my complaint, and received no response. PayPal 's " Promotional Financin... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card January 19, 2016 - I was unknowingly signed up for a paypal line of credit in 2005. Paypal was apparently sending invoices to an inactive email address. After I was unknowingly signed up, I was unknowingly caused to use this line of credit during - purchases. I unknowingly accrued interest and late fees until such a time that Paypal sent me a written notice in the mail. When I received the notice in the mail, it was the first time I became aware of the account, the charges and the fees. This must have happened in an underhanded way because I have been a Paypal customer for years and made hundreds of purchases... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card January 10, 2016 - I recently discovered an unauthorized hard inquiry on my credit report from - ( - - ) which upon further review the entity for PayPal. Upon calling customer service I was told that " when setting up my account I must have selected that I wanted PayPal credit which automatically sent an application for the line of credit ''. I never once intentionally opted to apply for this line of credit and it is obvious that it was done in a deceptive manner when making purchases. I have been using PayPal for approximately ten years and never set up my account to use PayPal credit. Consequently my ... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card January 10, 2016 - I took a cab ride with - on - -, 2015. I added my - credit card to my profile to pay for the ride. About a week ago I started receiving collection calls from " PayPal Credit/BillMeLater ''. I logged into my REGULAR NON-CREDIT PayPal account that I opened a few years prior and came to find out that they WITHOUT MY AUTHORIZATION opened a PayPal credit account in my name and charged the $60.00 - Ride to that account. I NEVER received ANY statements or cards in the mail. I NEVER got any calls before last week. I WAS NOT AWARE of any PayPal Credit account being opened NOR did I app... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card January 9, 2016 - - PayPal ran an unauthorized hard credit check in - 2015. It was listed on my credit report. I never gave consent or inquired about a credit line/credit card with PayPal. This is now on my credit report for 2 years and affects credit score. ... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card January 8, 2016 - I accidentally clicked on what I thought was a Pay Pal fast pay option that signed me up for Pay Pal credit. I attempted to remove it on line but you can not. I had to call and have the account removed, the whole process felt it was designed to deceive the consumer, and it was not easy to cancel the credit Even though I cancelled the credit within 24 hours, there was a hard enquirer on my credit report. ... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card January 6, 2016 - While purchasing a pair of shoes for Off Sacks Fifth Avenue site. I decided to use my - account tided to my - - credit card, I was re directed to a deferent page where I was asked to put in my personal information. This page did not indicate that I was applying for a - credit. A month later I received a - bill for the $250.00 for the purchase. I assume it was a mistake and did not call - until the following month when I received the bill again with very high late feeds. I complained that I did not open credit with them and I was told that I had gone to the wrong page whic... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card January 5, 2016 - I have a PayPal Credit card that I did n't " knowingly '' apply for. I thought I was making a donation to - and paying for it with a credit card that I use for everything. Later I received a billing statement from PayPal. I called to get an understanding about the bill and " credit card '' and learned that I had actually opened the account. This struck me as odd and deceptive. When reading an article on the internet today, I decided to report this. ... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card December 31, 2015 - PayPal misled customers into signing up for lines of credit they never wanted In -, PayPal ( PYPL ) was ordered to refund $15.00 - to customers and pay a $10.00 - fine after the CFPB found the company had illegally signed people up for unwanted credit. Many who thought they were signing up for regular PayPal accounts unwittingly registered for lines of credit through the company 's lending arm, according to the CFPB. Some people only found out when they started getting debt collection notices for past due amounts or found evidence of the new account on their credit report ... |
PayPal Holdings, Inc. Credit card unsolicited issuance of credit card December 31, 2015 - I thought I was not signing for a credit card but somehow now I carry a paypal credit card which I really do n't want. ... |