Review and analysis of over 22 complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 22 official complaints related to APR or interest rate. Out of the 22 consumer complaints against Wells Fargo & Company, 14% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 95% were processed in a timely manner. 14% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Wells Fargo & Company Credit card apr or interest rate February 12, 2017 - I applied for and used Wellsfargo cash wise visa card last - because there was a promotion said that there would be 0 % APR for 12 months, get $150.00 cash back if I purchase $1000.00 or above within three Months ... ..Actually I still keep the photo picture of this page of website. I checked at Wellsfargo in - ( NC ) branch to ensure it would work before I started to use this credit card. I made a phone call to the costumer service and checked this promotion again at wellsfargo - - and - branches to confirm 0 % APR after I received first credit statement, and no one told me... |
Wells Fargo & Company Credit card apr or interest rate January 22, 2017 - The company applied a large interest charge to my account and since that charge has been charging interest on top of the charge. I have tried three times to resolve this issue. Each time I have spoken with the company, they have sent me letters and said they have provided documentation that I agreed to the terms. They have not sent any documentation. I wish to settle this charge with penalties to me as they do not have any documentation that I agreed to the terms and are being dishonest. The last call I had with the client the woman boldly lied to me and said she was looking at the agreement I... |
Wells Fargo & Company Credit card apr or interest rate December 23, 2016 - Wells Fargo had my APR rate set at 12 %. I made - late payment in -/-/2016, APR immediately jumped to 28 % & back charged based on 28 % rate as opposed to 12 %. Wells Fargo has a history of bilking clients ( fake accounts ). It looks like they are moving this practices of bilking clients by back charging APR. I have decided to close out my accounts with them as I no longer trust their employees and business practices.... |
Wells Fargo & Company Credit card apr or interest rate December 9, 2016 - I was offered a 0 % Balance Transfer by Wells Fargo for 15 months. A few months later, my credit limit was increased without my permission. I was under the impression that the credit increase would also be under the 0 % offer that I originally was given. I noticed a few months later that Wells Fargo was charging me an interest fee for and usage of the credit without my consent or knowledge. I was not informed of this and did not give permission to Wells Fargo to extend my credit with an interest fee. I attempted to fix this issue but was told that I could do nothing about this and was abruptly... |
Wells Fargo & Company Credit card apr or interest rate December 8, 2016 - never late with a payment - they just increased my interest rate on an existing loan, was not a new purchase. I no longer have the old paperwork... |
Wells Fargo & Company Credit card apr or interest rate December 6, 2016 - Complaint to Finanacial Protectio Burau -/-/- ( case - ) in Spanish. WHAT HAPPEN In -/-/- after to make my monthly payment on line I notice that I have an interest charge. Even that Wells Fargo Financial National Bank told me that I would get 0 % interest for the $8800.00 corresponding to the cost of changing the widows of my house with -. - told me that they would offer special financing through Home Project loan from Wells Fargo Financial National Bank. I fill out the form in the second page of the application indicate Annual Percentage Rate ( APR ) for purchases 27... |
Wells Fargo & Company Credit card apr or interest rate December 2, 2016 - I believe Wells Fargo owes me in the neighborhood of $420.00 ( I earn $130.00 an hour ) for time wasted attempting to resolve this issue. I sent a request to its board because I could not get satisfaction from anyone at Wells Fargo despite repeated calls, messages and letters. Yet, Wells Fargo contends it puts Customer Service first above all else in its - and Values statement. Obviously, that is not true as can be attested to by the recent accounts scandal. But Wells Fargo 's scandal does n't end with employees increasing their salaries by opening accounts in customers ' names withou... |
Wells Fargo & Company Credit card apr or interest rate November 28, 2016 - PLAN BY WELLS FARGO TO KEEP CONSUMER IN DEBT I have a credit card with Wells Fargo bank, the interest rate was 10.00 % for the first few years and suddenly about 7 years ago, wells fargo almost double the interest rate, they raised it to 18.60 %. Since these years, I have called bank hundreds of times, wrote complaint letters requesting for reduction of the interest rate and every time my request was denied and they told me that they are not able to reduce the interest rate. After many complaints for many years, they referred me to their executive office, I sent another letter of complaint and... |
Wells Fargo & Company Credit card apr or interest rate October 31, 2016 - Good morning. I contacted Wells Fargo to get my interest rate lowered on my credit card. I 'm in the process of buying a home and I want to pay the debt down on my Wells Fargo credit card to raise my FICO score and lower my debt to income. I spoke with two reps and both said they were unable to lower the interest rate. I asked why and neither rep offered an explanation. Is there anything the CFPB can do?... |
Wells Fargo & Company Credit card apr or interest rate October 12, 2016 - Good morning, on - - i went to wells Fargo bank because there was a car i wanted to buy it was a used car, - of all before i went to the bank i called them before about a loan of $4000.00, they called me the next day which was - - to come to the bank and get the loan approved, so i went to the bank to sign for the loan, I - of all ask them what the interest rate was, they said it was 11.240 % the payment was suposed to be $130.00 for 36 months, on top of this loan they ran my credit and the credit score was - so alone the line as soon as i finished with the signing of ... |
Wells Fargo & Company Credit card apr or interest rate September 14, 2016 - Wells Fargo sent me a credit card with - limit. Even though there is no interest on the money owed [ I transferred a balance from another account until - 2017 I have never been told what the interest rate will be.... |
Wells Fargo & Company Credit card apr or interest rate September 13, 2016 - Wells Fargo solicited me for a new Wells Fargo Cash Wise Credit Visa Card, indicating an interest APR of 13.24 % - 25.24 %. Since I am an existing Wells Fargo mortgage customer, and previously maintained a Wells Fargo credit card ( responsibly maintained and seldom used, so it was cancelled in - by Wells Fargo, with an interest rate of 15 % APR ), I opted to apply for the new card. I was immediately approved for a $10000.00 credit line. However, when I received my card, the established interest rate was incredibly high at 21.24 %. My - score at the time of approval was -, and now is... |
Wells Fargo & Company Credit card apr or interest rate September 11, 2016 - I have had a credit card with Wells Fargo for several years. When I first got the card, I had a 9 % interest rate. The company raised my interest rate to 17.4 % currently, antold me that it was due to a late payment. I went back thru several years of payments and never found documentation of them receiving a payment late. I complained to the better business bureau, and all that occurred was that Wells Fargo sent a document stating that I was paying the higher rate with no proof of late payment. The balance of my credit card has been quite high over the past couple of years due to my involvemen... |
Wells Fargo & Company Credit card apr or interest rate September 8, 2016 - Dear Consumer Financial Protection, I had a $10000.00 secure credit card with Wells Fargo. They keep my funds to use as collateral. However, I do not receive any interest from them for them keeping this $10000.00. What I am surprise at is that when I make payments it does not being applied to the old transactions first WHICH I AM BEING CHARGED INTEREST ON even though they are holding $10000.00 which I collect no interest from but on top of that payments I made are being apply to most recent transactions which accrue less interest. I have paid over $450.00 in interest at least and get n... |
Wells Fargo & Company Credit card apr or interest rate September 7, 2016 - I have a lot of experience with promotional interest rates and leverage these when possible. Wells Fargo 's credit card statement is extremely confusing and it was unclear how much needed to be paid and when to avoid interest rate. I had - different promotional balances and the " warning '' that - were expiring is on page - within - of - boxes of information in regular font and very easily missed. As soon as I noticed I was incurring interest, I called. Even with the bills in front of me and them walking me through each piece, it is confusing when you have multiple promotions. T... |
Wells Fargo & Company Credit card apr or interest rate August 19, 2016 - I purchased furniture through -. It totaled -. I was asked if I wanted 12 months financing at 0 % interest. I agreed. I made all payments on time. At the end of 12 months I had a balance. The Wells Fargo credit card did not bill me -/month, which, when I calculate it, should have paid off the entire balance in 12 months. Instead they only billed me -/month. Now I receive a bill for - which includes interest of - which is more than - % of the balance. If I was informed at the time of purchase that the 0 % interest was deferred and that I had to make higher payments this pas... |
Wells Fargo & Company Credit card apr or interest rate August 5, 2016 - Our furnace went out and - company approved us over the telephone for a Wells Fargo credit card. They fixed furnace and the we paid more than the minimum each month and when the balance was down to about $1300.00 they charged us $1000.00 in interest. They claim it was a " deal '' they offered of - no interest if paid in full. Even though the balance was $1300.00 at end of 12 mos they charged over 28 % interest on the highest daily balance. We were never told this by Wells Fargo or the - -. We asked Wells Fargo to remove the interest charge and we 'd pay off the balance. They ... |
Wells Fargo & Company Credit card apr or interest rate June 27, 2016 - With all the offers of 0 % for a limited time, not all banks put the expiration date of the offer on their statements. This has already cost me $100.00 in interest charges on one credit card because I was n't aware that the offer was expiring and was given the wrong month of expiration when I called. There have got to be many more people who are losing money to banks this way. The consumer should be warned when the offer is expiring to give them a chance to pay the balance in full.... |
Wells Fargo & Company Credit card apr or interest rate June 14, 2016 - I have business secured line of credit with Wells Fargo and had nothing but trouble with the card since -. The representative assigned to my business loan account did not properly process my request and the APR increased from - percent to - percent. Since - -, I have called over 10 tens to get this issue resolved. I was verbally informed that my APR decreased ; however, I was never provided any paperwork. I called the executive office over 5 times to get paperwork resent. Also, contacted person from the complaint team and he did not respond to my calls in over two months. I call... |
Wells Fargo & Company Credit card apr or interest rate May 24, 2016 - When I applied for the - - American Express Card, I was told there was an introductory APR of 0 %. This was in the Terms and Conditions. Also in the T & C is a statement that no interest will be charged if the balance is paid in full by the due date. What is the point of a 0 % APR if interest will be charged regardless? When I called the bank, from whom I received the card, they told me that that was just the way the card works, no further explanation. I made purchases with the above mentioned card, and in my second statement was billed for nearly $20.00. ... |
Wells Fargo & Company Credit card apr or interest rate May 6, 2016 - I accepted a short term offer around - to use my existing Visa card, with a balance of only - dollars, up through - time with no interest charges for six months. I charged - during the period. Then I made quadruple the minimum monthly payment until I paid the balance off last month. They did n't charge me interest labeled as interest per se : they charged me a $1.00 FEE per month labeled " minimum interest charge ''. In my dictionary " no interest '' means no fees, by any name, for the use of money. ... |
Wells Fargo & Company Credit card apr or interest rate May 4, 2016 - I have paid in complete the - borrowed amount of $19000.00 three months before the stipulated time, and for the Credit Card to claim interest of $230.00 as of today as Principle is wrong and deceitful. ... |