Wells Fargo & Company Credit card department,
Wells Fargo solicited me for a new Wells Fargo Cash Wise Credit Visa Card, indicating an interest APR of 13.24 % - 25.24 %. Since I am an existing Wells Fargo mortgage customer, and previously maintained a Wells Fargo credit card ( responsibly maintained and seldom used, so it was cancelled in - by Wells Fargo, with an interest rate of 15 % APR ), I opted to apply for the new card. I was immediately approved for a $10000.00 credit line. However, when I received my card, the established interest rate was incredibly high at 21.24 %. My - score at the time of approval was -, and now is above -, which I though was very good. Wells Fargo indicates that the credit card interest rate is determined upon creditworthiness. I 'm outraged at the deception by Wells Fargo to " bait and switch '' a customer thinking that a very good - score would receive the lowest interest rate. I assumed the worst interest rate I could have received was 15 %, based on my previously unused Wells Fargo credit card. This is Wells Fargo at their worst, to price gouge and deceptively cheat customers by generating exorbitant fees. Their unfair practices must stop. I 've filed a complaint with Wells Fargo Customer Service - -, reference number : - on -/-/-. Thank you for your continue protection of the consumer!! - - -- -
Wells Fargo & Company customer in Nevada
Sep 13, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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