Review and analysis of over 924 complaints against Flagstar Bank
Flagstar Bank consumers have reported over 924 official complaints related to Loan modification,collection,foreclosure. Out of the 924 consumer complaints against Flagstar Bank, 23% were disputed by the consumer (i.e. the consumer was not happy with how Flagstar Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Flagstar Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Flagstar Bank Mortgage loan modification,collection,foreclosure January 4, 2017 - I lost my job and I am late on my mortgage payments. I want to work out a suitable solution for the bank and myself. The bank sent me a packet, I completed it and returned it to them. Approximately - later I received a notice that my submission was incomplete and I needed to resubmit certain documents. I faxed these docs to the number listed. Another - weeks passed and I received a document taped to my front door saying my home was scheduled for Sheriffs sale on -/-/2017. I am just looking for an opportunity to solve this issue, to include selling my home if necessary. I just need to s... |
Flagstar Bank Mortgage loan modification,collection,foreclosure December 6, 2016 - Hurt on job -/-/-. Fired -/-/- ( Performance ) Never been in trouble. Collecting workmanship comp. After 7 months of NO PAY. Flagstar is the Lender on a VA HOME Loan. In the process of rectifying issue. Need to Refinance lower interest rate. Always Way too High. - never explains anything to me. I paid 6 moths of low payments NEVER late!! Bad credit report and they never even gave me options. I have equity in my home. Should I not be aware of my choices? I receive money and pay them whatever they say, Ive never been in such a place. Im a hard working veteran WHO got hurt was fir... |
Flagstar Bank Mortgage loan modification,collection,foreclosure September 10, 2016 - In - I refinanced my mortgage loan with Flagstar with a balance of - around or about in - - to lower my interest rate. After that I got sick at work, I was able to make my payments but got behind about 3 months. But made consistent payments while my loan modification was in process. I was approved in -. But later on in - my payments got behind about 60 days, then I applied for a modification since it was about 30 months since the last one. It took from -/-/- to -/-/- to get my modification, my issue is all the late fees should have been removed from my account duri... |
Flagstar Bank Mortgage loan modification,collection,foreclosure July 29, 2016 - I see that you took action against Flagstar bank in 2014 for their loan practices. I have read their violations and they are still doing this to me. They have done exactly the same things that you stated they were doing in 2014. They have delayed approval of my loan modification requests repeatedly, most of the time stating they did n't receive something, delayed responses to me, rejected payments from me, denied my applications for reasons unknown, never told me about appeal rights, and many other issues. At one point I was approved for a three month modification, during the third month I con... |
Flagstar Bank Mortgage loan modification,collection,foreclosure July 28, 2016 - WE fell on hard times with our business, we asked flagstar to give us a lower payment, or sometime to recover, instead they kept us in a crazy loss mitigation for more than 1 year, and instead of lowering the payment, they made it almost $1000.00. more because they added all of the back payments, interest and late fees. We love our home, we are trying to get back on our feet, but now we 're 4 payments behind again, and we 're now trying to sell the home because we ca n't take the - anymore, but the mortgage is now so high that I ca n't sell it for what I Owe. Flagstar did not help us th... |
Flagstar Bank Mortgage loan modification,collection,foreclosure July 25, 2016 - My wife and I submitted paperwork to have an Short Sale/Cash for Keys done. We received a letter dated - -, 2016 from Flagstar stating it was complete. Just this weekend we found out the Property was in Foreclosure Sale and that it closed on -/-/16. This as a shock to us since we have only been getting payment notices since we received the letter in - - indicating the short sale/cash for keys paperwork had been received and further notification would occur before anything happened with the house/property. We have never received any documentation confirming a Foreclosure. Bill... |
Flagstar Bank Mortgage loan modification,collection,foreclosure July 7, 2016 - To Whom It May Concern : I am having issues with Flagstar trying to maintain my home ownership after divorce. Per the divorce decree, my ex-spouse must be relinquished from all financial liability of home ownership of said property. I have requested through multiple formal submissions to FlagStar Bank, mortgage servicer for -, to assist in maintaining my home ownership - beginning -/-/- ; with a follow-up request occurring -/-/- ; and most recently, I have sent a third request -/-/-. Throughout these past months, I have not only been met with resistance from FlagStar, but I... |
Flagstar Bank Mortgage loan modification,collection,foreclosure June 7, 2016 - Due to family medical issues I did not make monthly mortgage payments for about a year. Recently, I was able to find a buyer on the home and the only thing delaying the closing is the payoff statement. Twice the bank provided an expired payoff statement, which I can not use. I called the Bank 's attorney and the direct me to the Bank. I call the Bank and they direct me to the attorney. I would think not being paid for a year, the Bank would be eager to get its money. ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure May 24, 2016 - -/-/- I was unable to make house payments. I did paperwork with Flagstar Bank to conduct a short sale. We had aprox -- offers the bank never responded to any of them. Then I did the Deed In lieu paperwork -/-/-. The bank has seem to have accepted the home but did not change the property out of my name. The bank has been paying the property tax on the home since -/-/-. This bank has substandard customer service. I have to do forms multiple times. I am - to - in 3 weeks and I need this issue resolved asap. ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure May 5, 2016 - I was sold a mortgage by bidding on a home that was foreclosed, the saleman press to bid higher and higher to win the bid. the saleman connected me the person finance my loan at Flagstar bank, Flagstar Bank kept telling me they work with me after informing them I needed help and after they assure me they were not going to foreclosed. I sent $2000.00 and then found out my loan was to another loan company, - ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 26, 2016 - My husband and i bought our home on - -. I became - on - -, my husband continue to financially support our household and it was n't easy for him. In - - we contacted Flag Star to see how they can assist us with our mortgage, Flag Star asked me to stop paying my mortgage so I can qualify for a Deed in Lei ; they advised me to put my home up for Sale and there were no other options for my family to remain in the home. It was n't until - - when a realtor asked us if we had tried to modify, I had no idea we could do so and then I immediately called Flag Star and asked fo... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 20, 2016 - - - I put my house up for sale, and immediately moved out with my - kids, due to a divorce. I moved down the street to an apartment, pending the divorce decree and the rights to the home turned over to me. My lender Flagstar Bank has denied every short sale, deed in lieu of foreclosure, and offer that my realtor submitted. My - year old aunt took ill this - -, so I had to get rid of my mortgage attorney. The lender is not allowing me to refinance or do anything to save my property. I now have a $ -- deficit with the lender. The house has been on the market for two year... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 15, 2016 - refinanced my house and ended up with flagstar Bank who let me ins. policy lapse and put forced placed ins. on which increased our payment over - dollars a month, fell 2 payments behind, called and made arrangements and they refused to accept our payment.got attorney general involved and they sold our house at sheriffs sale behind our back.i wentr to a HUD approved housing counselor and the mortgage company refused to speak with them because the call was being recorded got .HUD involved and they said mortgage company had to rescind sale and do loan modification, they rescinded sale and turn... |
Flagstar Bank Mortgage loan modification,collection,foreclosure March 30, 2016 - We refinanced our mortgage for a lower rate. We went with a local bank instead of through our previous lender, Flagstar Bank ( MI ). On -/-/16 I made our last mortgage payment over the phone with a Flagstar representative. I received a confirmation e-mail. This past week my husband kept receiving calls from Flagstar Bank stating that the payment was not made due to " insufficient funds ''. My husband has $ - in his account. The Flagstar representative did not take down the correct routing number. Our new lender wired the payoff amount to Flagstar Bank and it was returned since Flagsta... |
Flagstar Bank Mortgage loan modification,collection,foreclosure March 26, 2016 - On Friday, - - I called the CFPB with questions about Flagstar Bank 's Consent Order and was given telephone number for a settlement refund line and Flagstar Bank. I called the Payment Administrator at - and spoke with -. I stated no, I did not get a postcard but I was sure I should be on the list. I then called Flagstar Bank at - and spoke with -. He asked for my old account number which I did not ave readily available so he used my social security number. - told me that I was not on the list because I was never in the Loan Modification process. I told - in - -, ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure March 24, 2016 - I was a victim of Flagstar Bank 's default servicing practices that were identified in your 2014 Consent Decree. I was forced into bankruptcy due to Flagstar. Upon dismissal if bankruptcy, I was to obtain modification from Flagstar, but at the same time the mortgage servicer was changed from Flagstar to - - and I had tremendous problems with - and Flagstar obtaining information related to the terms and conditions of my modification. Even though - - was identified as my mortgage servicer, Flagstar has taken me to court and now wants to foreclose. it has been unclear to me who the... |
Flagstar Bank Mortgage loan modification,collection,foreclosure March 1, 2016 - I ca n't keep my home due to medical expenses, death in my family and currently unemployment. We opted to short sale the home and hired a Realtor on - -, shortly after we got an offer on the home and it was submitted to flagstar as instructed with all the supporting documents NOW on - - I was told that someone would be contacting me for an appraisal on the home and that they had a complete short sale file. On - - a person by the name of - - showed up and performed the appraisal as scheduled. I called Flagstar several weeks straight after that to see if they had the repo... |
Flagstar Bank Mortgage loan modification,collection,foreclosure January 27, 2016 - I have applied for a Home Affordable Modification Program ( HAMP ) to my mortgage. I have faxed all the required documents exactly as requested by Flagstar bank and was contacted by - - - with a request for Thirty days consecutive pay stubs ( Emails are attached as proof ) to complete my application package. Ive sent those documents to her however I received mail from Flagstar requesting some of the documents that were sent in with the original package. I have applied for a HAMP in the past ( -/-/- & -/-/- ) and was met with the same issue. I was asked to provide documents... |
Flagstar Bank Mortgage loan modification,collection,foreclosure January 20, 2016 - Flagstar Bank denied me a loan modification or hardship. I was unemployed for almost 2 years and tried to get loan modification and did n't hear from them and when I did I was always missing documents even though I did send them. No emails, No phones call and especially no help from them to work something out. It seen they just wanted me to get more in the hole so I could lose my house. I file for bankruptcy to tried and save my house and the fell into - do to a work injury. First my Job relocated and that cut my income and then - I should been eligible for a hardship plan never got the ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure December 29, 2015 - Yes, I have an on going issue with FLAGSTAR BANK, for 5+ years. I received a loan modification offer on -/-/-. The paperwork was dated -/-/- [ see attached ] saying first modification payment due date -/-/-. This paperwork was signed and returned on -/-/-. After only a brief time to review offer. Was not given the proper time to review and question the offer. I called Flagstar bank asking why there was an increase in the principle balance [ $6000.00 ] of my mortgage before and after modification? I was told by a man calling himself " - '' [ refused to g... |
Flagstar Bank Mortgage loan modification,collection,foreclosure December 14, 2015 - On - -, -, I filed for bankruptcy chapter - which included my mortgage company Flagstar Bank as a creditor. I never reaffirmed any debt with Flagstar Bank as they did not attend the meeting of the creditors. My chapter - was discharged on - -, -. In - -, I contacted Flagstar Bank to request a loan modification, which at this point I was only month behind in payments because of lost wages due to - and prior injuries. I submitted all requested documents to Loss Mitigation at Flagstar. I resubmitted other documents as requested to Flagstar along with current bank ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure December 10, 2015 - Greetings, my complaint involves Flagstar Bank, who has put us in a modification purgatory for the last several years, now has sent letter via lawyers that house again in foreclosure. We had entered into our - trial period and completed the 3 month trial period and have n't been contacted since - of - are at wits end with the whole process while accruing penalties, late fees, etc. ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure December 5, 2015 - Flagstar bank has been accused and found guilty of numerous violations in the past and their illegal practices have not only continued, but intensified. I have been harassed to the point of insanity by Flagstar calling my cell phone and home phone almost every single day for over period of over one year. Not only are these robo calls, I have also been harassed via letters claiming that to have a new " single point of contact '' at Flagstar every other month. All of these single point of contacts at the bank are impossible to reach. I recently applied for a loan modification that was deliberate... |
Flagstar Bank Mortgage loan modification,collection,foreclosure December 3, 2015 - I try a loan modification with Flagstar for 5 years, and they keep losing the paperwork ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure November 20, 2015 - I applied for a modification -/-/-. I was approved -/-/- (? ) and was sent a modification -/-/- after successfully making my trial payments. However, the modification had the wrong address, it listed the wrong state. I called to notify them and was told not to return it as it could n't be accepted and to continue to make my trial payments each month which I have done. I have called to ask why I still do not have a new modification agreement and told to continue to make the trial payment amount and wait. I have had someone come to my home and leave a note on my door to call Flags... |
Flagstar Bank Mortgage loan modification,collection,foreclosure November 17, 2015 - Flag star bank took over a year to give us a modification. It caused us to go from being only - pmts behind to over - pmts behind. Therefore the modification pmt they gave us is higher than our original payment was. Now since I had a - and went on - I lost almost all my income. How do you make a higher pmt with less income. In a years time we had to submit a whole package twice due to their Neglegance. They are not giving us a reasonable payment and it 's because of them taking over a year to give us a modification payment with higher principal balance because of them. I need someo... |
Flagstar Bank Mortgage loan modification,collection,foreclosure November 16, 2015 - I have went through the entire process of the loan modification making the test payments required submitting all documents they requested and at the end of the process they send me the paper work for me to sign and its incorrect. Flagstar bank is refusing to give me a loan modification because of incorrect paperwork that they sent out for me and my estange wife to sign that she will not sign. She is not on the loan nor the property deed and she refuses to sign the paperwork because Flagstar has her listed in the documents as being responsible for the modification. I have called them several ti... |
Flagstar Bank Mortgage loan modification,collection,foreclosure November 13, 2015 - Today -/-/15 I received a call from Flagstar mortgage company stated that are returning my check for $75.00 due to me being delinquent on my mortgage. The young lady on the phone stated that it is there police to not accept partial payment on delinquent accounts. I have been delinquent since -/-/- and during this time they have accept partial payment up until -/-/2015. This issue is only one of the issues I am having with Flagstar. this is the second time since -/-/- I am filling for lost mitigation with their company. First they denied me because that stated my unemplo... |
Flagstar Bank Mortgage loan modification,collection,foreclosure November 10, 2015 - My family was a victim of Flagstar Banks mortgage servicing tactics. Our initial modification application took 20 months to process. I recently learned that there was a settlement made with people in our situation and I had no knowledge and was not included in this settlement. My belief is that they sold our loan right before they made this settlement to avoid responsibility. ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure November 8, 2015 - I 'm trying to get a loan modification or payment relief to avoid foreclosure my sale date is - -, 2015. The lender is telling me that there is no sale date and to turn in the missing paperwork I 'm been missing .I was told by them I was going to receive a email with all the missing items never did. Then the lender is telling me verbally what items I 'm missing. I will be done with uploading the items I 'm missing by tomorrow. Then I receive a letter from - - - a letter of Trustee Sale for - -, 2015. So I feel that there just not trying to help and they want to loose my Ho... |
Flagstar Bank Mortgage loan modification,collection,foreclosure November 6, 2015 - Submitted hardship packet to Flagstar on -/-/15 thru a HUD approved housing counselingageny -. I received an acknowledgement of receipt of my hardship packet and a misisng document letter dated -/-/15. It indicated my lender ( Flagstar ) required updated pay stubs and 6 months of the most recent business bank statements for all accounts evidencing continuation of a business. I responded to the lender thru my housing counselor via fax with updated pay stubs on -/-/15. Also on the same day, my counselor confirmed with a lender representative verbally that the authorization s... |
Flagstar Bank Mortgage loan modification,collection,foreclosure October 17, 2015 - On - -, 2015, I contacted my lender, Flagstar Bank to inform them that my loan payment would be 4 days late due to being unemployed. I did the same thing in - and they were very helpful, did n't charge me a late fee, and did n't abuse me verbally. This time when I called, the agent, named - was horribly rude, repeating himself to me as if I was a child. I told him he was being rude and asked to speak to his supervisor - -. She got on the phone and began telling me I had a chapter - bankruptcy on my account that I had n't reaffirmed on, and they could n't talk to me about m... |
Flagstar Bank Mortgage loan modification,collection,foreclosure October 6, 2015 - I have a home loan with Flagstar Bank.I got behind on my payment.I was told to ask for Help from The Loss mitigation Dept. They assured Me They would Help. I did everything asked of me to Help with the modification.after a year of mailing check stubs and Bank statements.I was told they lost my File and I had to start over.I had no other Choice but to resubmit All the papers again.I called almost every day Worried about loosing my home.They kept reassureing me everything will be ok.They told me my Payment would be Modified so I can afford my Payment. There was no Modification to lower my paymen... |
Flagstar Bank Mortgage loan modification,collection,foreclosure September 23, 2015 - At the end of -, 2015 both my wife and I lost our jobs. We continued to use our savings to remain in good standing with Flagstar Bank while we worked through the loss mitigation process. On - we received a letter from Flagstar closing our file due to untimely response to their requests for information.Below is a record of all of the e-mail correspondence and activity showing little to no gap between requests for information and responses providing that information. - - Uploaded my and my wife 's determination letters from unemployment letter as well as copies of my wife 's and my lice... |
Flagstar Bank Mortgage loan modification,collection,foreclosure August 25, 2015 - In - 2008 when I bought my house that was listed for $190000.00 the bank told my real estate agent that in order for me to secure the house I will have to over bid and offer $210000.00, the bank mislead me to offer $18000.00 over the listed price, when home prices were actually dropping and no raising, and the bank knowing this approved the loan, after about 4 years my home value went down all the way to about $130000.00, at the time when the economy was really bad my employer changed my salary status from $- yearly to $- hourly. I took about 35 % pay cut and I was struggl... |
Flagstar Bank Mortgage loan modification,collection,foreclosure August 13, 2015 - My Mortgage loan is serviced by Flagstar. When I fell behind I began working with - and was also assigned a Single Point of Contact ( - - ) at Flagstar. I have several recordings with Flagstar trying to get in contact with my - - - yet after numerous calls, request for a direct email, or a direct contact number I have been told that anyone in customer service could help with my loan. I had filled out Loan Modification Documents and mailed them back to the specified address yet the documents were never received. I would have Flagstar customer service then mail out new modifica... |
Flagstar Bank Mortgage loan modification,collection,foreclosure July 23, 2015 - I have been attempting to apply to get my mortgage loan modified for over a year. Every time they want more and more paperwork and allow existing paperwork to expire. I do not feel that they are attempting to work with me to keep my house. I have become - and I am trying to get my loan to a payment I can afford but it feels like the company is fighting against me putting road blocks up. ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure July 17, 2015 - illegal foreclosure ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure July 5, 2015 - I had a loan through Flagstar bank and I tried to do a loan modification -/-/- and -/-/-. I had a credit score that should have qualified me for loan modifications per government regulations at the time but the Flagstar Rep told me they look at other things '' too and that I did not qualify. They told me my only avenue for saving my home was to stop '' making payments on my home and let it fall into foreclosure and I can apply for loan modification that way. I gave them everything they asked for ( bills, bank statements, Profit and Loss statements, tax returns, etc ) It was everyth... |
Flagstar Bank Mortgage loan modification,collection,foreclosure June 25, 2015 - I am currently working through the process of getting my home out of foreclosure. I am working with a Housing Counselor that is helping me mediate a loan modification with my mortgage company, Flagstar Bank. I was instructed to begin dialogue with - point of contact person at Flagstar Bank. A letter was sent to me -/-/-, notifying me whom my contact person would be, - -. Since that time, over three months now, I have been unable to reach - -. I am often directed to an automated message or an associate who is unfamiliar with my loan circumstances. I have been given incorrect... |
Flagstar Bank Mortgage loan modification,collection,foreclosure June 24, 2015 - In -, and -, I suffered - difficult pregnancies both cost me tens, of - of dollars. In - my child was involved in a - car accident which required - surgery. In -, the last of my hardships, was when my transmission died and had to be replaced. I have tried to reach out to Flagstar Bank for help with a modification but they have been delaying the process on each and every occasion. I even had to file bankruptcy. For many months I have been desperately seeking a modification. I have received lots of expert help from several resources. To no avail each time I got a DENIED! ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure June 17, 2015 - I bought home in 2007 and financed with first and second mortgages from Flagstar. I decided to short sale home in 2011. Flagstar dragged out the process and now I know why because of the fine assessed by CFPB for illegal practices last year - just read. Anyway, Flagstar eventually after about 6 months of haggling ( losing mulitple buyers etc ) approved my short sale. One stipulation of their approving my short sale was that they forced me to sign a promissory note to continue paying about 60-65 % of - mortgage back ( & gt ; $ - ). I would like to know if I have 1 ) any rights to the orde... |
Flagstar Bank Mortgage loan modification,collection,foreclosure June 14, 2015 - Flag star bank I feel that they took advantage of me. I am sure I was not the only -. Ialmost lost my house because of them I am still suffering because of them. They lost my paperwork so many times I faxed them my paper work at least - times I even mailed it to them. My house so on the steps of the court house my best friends boyfriend paid there attorney - to get my house. OMG I wish something could be done. If I had the money I would I wanted to get the news crew involved. i tried to get anyone who would listen I wrote so many letters . no one really cares about us -. FLAGSTA... |
Flagstar Bank Mortgage loan modification,collection,foreclosure June 8, 2015 - My wife and I have been trying to get a short sale approval since - of 2014 for a home we rented out but due to the disrepair the tenants left it in we could not afford to fix it nor could we continue to pay on it as we had another home we were living in and had a child born in - of 2014 in which my wife quit working to take care of. We contacted our mortgage company about it and they sent us paperwork and we had to resubmit it numerous times due to them claiming they did n't receive it or not giving us the proper forms and having to submit more. It took them 5 months to finally approve ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 24, 2015 - As a - employee, I was subject to unpaid - in - and - - and was looking at having to choose between mortgage payments and feeding the kids. Up to that time, every payment since - had been on time. I contacted the holder of my VA mortgage, Flagstar Bank, and was told to submit hardship paperwork and they would look at a loan modification or other solution. I submitted - and heard nothing back. Calls to my 'single point of contact ' - no one else could discuss the situation - went to voice mail and were never returned. Submitted again in - - ; no response. Called by a VA ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 16, 2015 - Hello, About almost - years ago my husband and I lost our home that was financed by Flagstar bank. We tried for about a year to try to modify our home with unanswered questions. They asked for paper work, we sent it. They kept asking for the same information over and over and over. They seemed to want to help us but once they received everything they asked for they said it was too late. I have faxed papers over and over and over and even had different agencies trying to help me modifiy my loan. Nothing was done and my home was foreclosed on. We did not want to lose our home and tried everyt... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 14, 2015 - My husband is in the United States - - - and with the budget issues last -, his pay was frozen and we became behind in our mortgage payments. We called to try to work something out and we were told that we needed to pay, and that we should just borrow the money from someone. Finally some money from the - - started to come in ( we were 2.5 months - at this time ). We called to make a payment and they stated that we needed to make - payments ( which was a completely different story from when I had called a week earlier ) and they would not accept just - payment. Luckil... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 8, 2015 - The mortgagors are the defendants in foreclosure case No.- In -, FL. On -/-/-, - -, the bank 's witness testified that the Bank never considered or evaluated Defendants ' application for Modification, failing to comply with the condition agreed to by the parties in the Consent Judgment. After hearing this testimony, the Judge vacated the Certificate of Sale and the Certificate of Title and sustained Defendants ' Objection to the Sale. The Order also commanded Defendants to submit a full package to Plaintiff for Modification evaluation within 15 days and gave Plaintiff 45 d... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 6, 2015 - I have applied for a modification of my mortgage with Flagstar Bank. This modification was approved and I received the paperwork to sign and return. When I received the paperwork, Flagstar was requesting - in closing fees to complete the modification. I do not have -. I called the HOPE counseling service and ask for help. The counselor and I did a conference call with Flagstar and she requested an accounting for the -. They clammed up, said it was an error and it would be fixed. I have since heard nothing from Flagstar. I want to get this resolved asap. ( and while on the phone with t... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 6, 2015 - In - of - I lost my job, the account became delinquent in - of -. In - of - I contacted Flagstar in an attempt to bring the account current. Flagstar instructed me to contact Loss Mitigation, which I did in - of -. At this time I submitted the requested information to - - - as instructed by Loss Mitigation. Flagstar contacted me and informed me that they were no longer working with Loss Mitigation. I believe that this is the point in which the account became entangled with multiple departments. Loss Mitigation instructed me to continue making payments, which I ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 1, 2015 - In -/-/- and as of today Flagstar Bank holds my mortgage. In -/-/- Flagstar Bank placed my property into foreclosure after making my timely payments under their loan modification ( see attachment ) and referred the matter to their Attorney 's -, -, - - - ''. In fear of losing my property I hired - - - - '' to whom I paid over $5000.00 in fees, only to learn from their website they was doing foreclosures for Flagstar Bank. I brought this to their attention and they quickly removed it. To no avail with - - - - '' and Flagstar Bank charging me... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 1, 2015 - My wife and I are a very strong couple. We have endured and have overcome all types of obstacles in our married life, but we have run across a scenario that we are struggling to manage on our own. Flagstar Bank is trying to sell our house through foreclosure, but is n't taking the time to try to help us save our home. The set of circumstances that led us to where we are today were beyond our control and no one at Flagstar has been willing to take the time to sort out the mess. We fell on hard times financially a couple of years ago and have been trying to recover since. I lost my job in 2012, ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure March 26, 2015 - Our house is in forclosure but it is on hold. We have been trying to work with our mortgage company since -/-/- trying to get a loan modification. Our paper work has been lost, missed placed over looked, we have been told the wrong information and cant talk or do n't get calls back from anyone. Just since -/-/- we have had - modification turn downs because paper work was missed placed or over looked and we were told to disregard any letters we get because it was there fault and it will be resummited to under writing. This was wrong and a lie. All these delays have cost us time and... |
Flagstar Bank Mortgage loan modification,collection,foreclosure March 25, 2015 - Due to the economic downturn of the housing bubble, I lost my job, unable to find work due to the economic collapse. Therefore, my wife was working and we tried desperately to re-modify my loan with Flagstar Bank. Flagstar Bank refused to re-modify my loan, resulting in my foreclosure. I also hired a real estate consultant to help me try to shortsale and fax the documents to Flagstar Bank, but nothing was ever done by Flagstar Bank. I feel as though I am a victim, that the house was sold from under me and my family. ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure March 19, 2015 - We periodically had problems paying our - mortgage to Flagstar Bankin the past. This time we were behind by around 5 months. When they would call us, we would return the call only to be transferred to other areas, put on hold and noone actually answering the call. When I was able to pay on it, Flagstar refused to take our payment ( s ) if we were not making at least - payments at a time. So we started mailing our payments in using postal money orders. Then our access to our account online was totally disabled by Flagstar. We were no longer able to see the activity on the acount. all we s... |