Flagstar Bank Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

Flagstar Bank Mortgage department,

VA mortgage Loan modification,collection,foreclosure Texas

-/-/- I was unable to make house payments. I did paperwork with Flagstar Bank to conduct a short sale. We had aprox -- offers the bank never responded to any of them. Then I did the Deed In lieu paperwork -/-/-. The bank has seem to have accepted the home but did not change the property out of my name. The bank has been paying the property tax on the home since -/-/-. This bank has substandard customer service. I have to do forms multiple times. I am - to - in 3 weeks and I need this issue resolved asap.

Flagstar Bank customer in Texas
May 24, 2016

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
Closed with explanation

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