Flagstar Bank Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Flagstar Bank Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Maryland

On - -, -, I filed for bankruptcy chapter - which included my mortgage company Flagstar Bank as a creditor. I never reaffirmed any debt with Flagstar Bank as they did not attend the meeting of the creditors. My chapter - was discharged on - -, -. In - -, I contacted Flagstar Bank to request a loan modification, which at this point I was only month behind in payments because of lost wages due to - and prior injuries. I submitted all requested documents to Loss Mitigation at Flagstar. I resubmitted other documents as requested to Flagstar along with current bank statements as needed. In - -, Flagstar Bank filed for foreclosure with the - - - -. In the Preliminary Loss Mitigation Affidavit, Flagstar stated that the loan modification was denied because I filed for chapter - bankruptcy on -/-/- which disqualified me for FHA modification and HMP. I did not file for chapter - on -/-/-. My chapter - was filed in - and - in -. Again at the time of my modification request I was qualified for a FHA modification and HMP as I was only a month or two behind in my payments. Additionally, Flagstar Bank violated bankruptcy laws as they continued to contact me demanding payments after I filed chapter - via telephone, mail, emails, etc. In - -, a mediation hearing was held at the - of Administrative Hearings. Again, Flagstar refused to modify the loan. To date, foreclosure proceedings are still pending with the court and all attempts to modify the loan were unsuccessful.

Flagstar Bank customer in Maryland
Dec 14, 2015

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
In progress

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