Flagstar Bank Mortgage Complaint

Flagstar Bank Mortgage department,

VA mortgage Loan modification,collection,foreclosure Colorado

My husband is in the United States - - - and with the budget issues last -, his pay was frozen and we became behind in our mortgage payments. We called to try to work something out and we were told that we needed to pay, and that we should just borrow the money from someone. Finally some money from the - - started to come in ( we were 2.5 months - at this time ). We called to make a payment and they stated that we needed to make - payments ( which was a completely different story from when I had called a week earlier ) and they would not accept just - payment. Luckily, we were able to borrow some money from a family member and made the 2 month payments. Once we made this payment, they sent us a letter saying that they would no longer accept payments from our bank, that we needed to send in a money order, cashier 's check or pay by - -. Both of us work full time ( - - - ) so getting to a bank during normal business hours is near impossible. So far I have sent - payments via - - ( costing us a fee, of course ) and that was a painful process ( they can never find the correct business to send it to ). Today, I tried to make a payment and they could not find the business to send it to, we also had a friend who wanted to call and make a payment on our behalf and would not allow her to pay over the phone. This company is making it VERY difficult to make a payment, it is almost like they want us to default on our loan so they can take our home.