Flagstar Bank Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Flagstar Bank Mortgage department,

FHA mortgage Loan modification,collection,foreclosure North Carolina

Flag star bank took over a year to give us a modification. It caused us to go from being only - pmts behind to over - pmts behind. Therefore the modification pmt they gave us is higher than our original payment was. Now since I had a - and went on - I lost almost all my income. How do you make a higher pmt with less income. In a years time we had to submit a whole package twice due to their Neglegance. They are not giving us a reasonable payment and it 's because of them taking over a year to give us a modification payment with higher principal balance because of them. I need someone to help us keep our home at lower payment. They also included late fees.

Flagstar Bank customer in North Carolina
Nov 17, 2015

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
In progress

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