Flagstar Bank Mortgage Complaint

Flagstar Bank Mortgage department,

Other mortgage Loan modification,collection,foreclosure Washington

I had a loan through Flagstar bank and I tried to do a loan modification -/-/- and -/-/-. I had a credit score that should have qualified me for loan modifications per government regulations at the time but the Flagstar Rep told me they look at other things '' too and that I did not qualify. They told me my only avenue for saving my home was to stop '' making payments on my home and let it fall into foreclosure and I can apply for loan modification that way. I gave them everything they asked for ( bills, bank statements, Profit and Loss statements, tax returns, etc ) It was everything. I was told to fax it to them and I did. Over and over and over again. When I called to check on anything I got a live person - out of every - times I called. I kept getting letters saying we need more information but I would call and they said


for over a year sending every last document they asked for several times over and over and never got an answer or resolution from Flagstar. The bank forced me into stop making payments by saying they ca n't do anything until I miss - payments. They did not modify my loan even though at the time my credit score was over the minimum required by the government HARP program. Then they took my home that I had for nearly 20 years. I see they are part of a class action suit how do I become a part of that? What is my best course of action? Appreciate your help.