Flagstar Bank Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Flagstar Bank Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Alabama

I have applied for a Home Affordable Modification Program ( HAMP ) to my mortgage. I have faxed all the required documents exactly as requested by Flagstar bank and was contacted by - - - with a request for Thirty days consecutive pay stubs ( Emails are attached as proof ) to complete my application package. Ive sent those documents to her however I received mail from Flagstar requesting some of the documents that were sent in with the original package. I have applied for a HAMP in the past ( -/-/- & -/-/- ) and was met with the same issue. I was asked to provide documents I had already submitted to which I complied only to be asked for different documents that were also part of the original package submitted. This went on until my 30 day grace period was up. It is my belief that Flagstar is intentionally delaying the HAMP application process past the 30 permissible days.

Flagstar Bank customer in Alabama
Jan 27, 2016

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more