Flagstar Bank Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Flagstar Bank Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Michigan

Yes, I have an on going issue with FLAGSTAR BANK, for 5+ years. I received a loan modification offer on -/-/-. The paperwork was dated -/-/- [ see attached ] saying first modification payment due date -/-/-. This paperwork was signed and returned on -/-/-. After only a brief time to review offer. Was not given the proper time to review and question the offer. I called Flagstar bank asking why there was an increase in the principle balance [ $6000.00 ] of my mortgage before and after modification? I was told by a man calling himself " - '' [ refused to give last name or ID # ] maybe the Losses were Capitalized. In the paperwork, I have given you the facts that support SEVERAL Violations against FCRA, TCPA, FDCPA, RESPA, TILA, HAMP rules, knowingly commented by FLAGSTAR BANK. Was not given the month relief when the Modification started. I still receive collection calls on a weekly basis from FLAGSTAR BANK. even after the have acknowledged my cease and desist order to stop calling cell phone and make all communication all in written form. As of this writing, I still have not received a Mortgage Statement except copies followed per letter. I have request several occasion the complete " MORTGAGE HISTORY LEDGER '' for this loan to no avail. As they have prior sent for the - Calendar year.

Flagstar Bank customer in Michigan
Dec 29, 2015

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
Closed with explanation

Consumer disputes how Flagstar Bank handled their complaint

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